Questions

I have a button at the bottom of the form when clicked I want it to inform the user that not all required fields have been entered. It was working successfully on a different pdf and I just copied and pasted the java script and changed the required fields. But the error message is not popping up.  Thank you for your time! I appreciate the help. 

Hello,I am experiencing a problem with Adobe Acrobat XI Pro (English version, North America license). Despite having installed the French language and selecting French in the preferences, the interface keeps reverting to English after registering the product.I read that it might be necessary to install a language pack or reinstall the software while choosing the language during installation, but I cannot find an official French language pack for my version.Could you please confirm if the solution mentioned for Creative Cloud apps (installing the language pack via Creative Cloud preferences) applies to Acrobat XI Pro? Or is there another recommended way to have a fully French interface?Thank you very much for your help.Best regards, Ben.

I am aiming to combine several PDFs into a single PDF using the "Combine Files" tool in Adobe Acrobat, but one of the files has a Warnings/Error: Certified documents cannot be merged", which is accompanied by another error message: "Acrobat does not support the conversion of one or more of your files to PDF. Please remove these files or go to Settings and choose the PDF Portfolio option." The Certified document does not need to be formally signed or approved in any way in the resulting combined file. Using the PDF Portfolio option is not preferred, as the document would benefit from the pages being in a specific order, inserting appendices in-line in sequence, as opposed to separate files. How can I remove 'Certification" on a PDF file?

How do you start Acrobat Unified version on Mac in reduced mode by default? On Windows I know about the bIsSCReducedModeEnforcedEx but how do you do that on Mac? I have a customer who its intent on starting a trial for and we just need it to behave like Reader.

Hello, I started a 7-day free trial of Adobe Acrobat Premium through the Google Play Store.The trial ended on September 3, 2025, and my card did not have enough funds, so the payment failed.On September 5, 2025, I canceled the subscription in Google Play.Now, in my Google Play subscriptions, it shows:- Status: Expired- Active subscriptions: NoneMy question is: Since the subscription is expired and I canceled it, can I be charged if

Please, please, please can someone offer a viable way to turn off these intrusive, distracting and (for me) pointless blue pop up "helpers". They have been driving me mad since 2020. They seem to be more prolific lately. There must be a way to turn them off for good?

Greetings and a hearty Merry Christmas to all of you forumites! I have Acrobat Pro DC 24.005.20320 64-bit installed, and it works wonderfully.  I have been able to create any number of custom dynamic and non-dynamic stamps, and they have increased my productivity by leaps and bounds.   I'm struggling to find a means to have the stamp ask for my input on which 'radio button' to select when I apply the stamp.  I have been able to use the Javascript calculation formula which allows me to enter specific text when I apply a stamp, and that is just amazingly powerful. Try as I might I just can't figure out how to get the stamp input to ask for a specific radio button to be selected or unsellected. Could anyone offer me some help?  Please understand I'm sort of slow...thanks in advance,Ken WagonerHarrisonville,Missouri  

Hi, Can anyone tell me how many character we can insert in Alternative text for images in Acrobat professional for Accessibility PDF. Is there any limitations set by Adobe or we can insert unlimited content inside the Alternative text field. Thanks,Santhosh 

We are experiencing an issue with PDF rendering in Adobe Acrobat when opening files downloaded from SAP. The PDF files are displayed incorrectly with versions 25.001.20630 and 25.001.20577 (64-bit). We have already tried the standard troubleshooting steps: repairing the installation, restarting the device, verifying for updates, and testing with Protected Mode temporarily disabled. Despite this, the issue persists. Protected Mode has been re-enabled for security reasons. Could you please confirm if this is a known bug in the mentioned versions? Additionally, we would appreciate guidance on any available solution or workaround to resolve this PDF rendering issue.  thanksChiara

Hallo liebe Community,  ich habe ein PDF erstellt via Acrobat und in diesem ein ein kleines Bild mit einem Button versehen, sobald man über dieses kleine Bild mit dem Cursor geht, vergrößert sich dieses auf der rechten Seite der PDF. Soweit, so gewollt. Nun kommt mein Problem, diese zwei Button, das kleine Bild als Auslöser und der andere mit einem Symbol ( großes Bild ) funktionieren einwandfrei in Acrobat / Chrome geöffnet, leider aber nicht im Apple eigenen Vorschau oder Safari. Dort öffnet sich das große Bild dauerhaft, ohne mit dem Cursor über dem Button zum Auslösen zu sein. Ist dies ein Apple Problem oder hapert es an meinen Exporteinstellungen, muss ich dort spezielle beachten?  Danke für jegliche Hilfe!

Hi  Recently I´m having trouble with Acrobat.When I open it – it seems to open a window which shuts down before I can read what it says.After that the program freezes and shuts down quickly.On the upper right corner it says “Log in” – but I can´t click it – and I am already logged into Creative Cloud and the other apps I´m using.I´m on a Windows 11 pc with 64 GB RAM and a 13th Gen Intel ® Core™ i9-13900K 3.00GHz processor.I have rebooted the pc, - uninstalled Acrobat, rebooted again, installed acrobat, rebooted again – and it still does exactly the same.I hope  there´s a fix for this?All the bestJesper Juul Christophersen

When I use the highlighter how do I set it so that after each time I use it it stops highlighting when i want to scroll down the page. I don't want to have to go and click back on the highlight icon each time. I was able to do this on my last computer but now I can't seem to find where to set for this function.

Hi Team,I am very upset about below marked errors in accesibility PDF, Running  in PAC 2024 version.How to fixed this, many time I have try do fixed preflight running  fonts problem and optimised data already tried. please help do some thing." Stacktrace 1:Operator 'f' not allowed in this current state.Stacktrace 2:Operator 'f' not allowed in this current state.Stacktrace 3:Operator 'f' not allowed in this current state.Stacktrace 4:Operator 'f' not allowed in this current state.Stacktrace 5:Operator 'f' not allowed in this current state."As per my oberbation this errors may some incuptted data coming in pdf document. but the PDF has been splited smoothly and optimised as well and browsing data as well so, please resolving this issue if any ideas.have you? ThankYou Sanjit Kumar

I purchased an authentic perpetual license for Adobe Acrobat 2017 Pro and am waiting for it to be delivered, while using the free trial in the meantime. The program installed fine and I was able to use it without issue on my system for several hours before it randomly crashed. Now whenever I open it, I am stuck in a loop of signing in, activating my trial, and seeing the program open for half a second before closing and reopening the sign in prompt. No dialogue is appearing to indicate that the program crashed, but in event viewer I have found the following message: Faulting application name: Acrobat.exe, version: 17.8.30051.28269, time stamp: 0x58fe4b69Faulting module name: Acrobat.dll, version: 17.8.30051.28269, time stamp: 0x58fe4b4aException code: 0xc0000005Fault offset: 0x000912a1Faulting process id: 0x5d7cFaulting application start time: 0x01dc1e0998188098Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Acrobat.exeFaulting module path: C:\Program

I am trying to convert this operation into a javascript that does not give me an error message thank you.((NewValue - OriginalValue) / OriginalValue)

folgender Sachverhalt: Die im Betreff beschriebene Software ist auf meinem (alten) Dienst-PC installiert. Habe einen neuen PC und möchte die gekaufte Software auf diesem installieren. Leider nicht möglich. Abhilfe? Beides Dienst-PC´s, den alten muss ich demnächst zurückgeben. Brauch aber den ursprünglich gekauften Adobe Acrobat Pro 2020. Installationsversion habe ich auf CD, auch die per Mail im Dezember 2023 zugesandte Seriennummer. Kann mich nach Start der Software im Account anmelden, Software starte aber nicht, werde immer wieder zur Anmeldung geleitet...

Tengo una cuenta Adobe ID activa de Acrobat Pro, a la cual, ya no puedo acceder porque no recuerdo la contraseña, la cuenta de correo = Adobe ID ha sido eliminada (era de un lugar de trabajo) y el método donde se recibía el código de verificación para hacer el cambio de contraseña es esa misma cuenta de correo. Por lo cual, no puedo cambiar la contraseña.Tiene facturación actual e indicado lo anterior, no la puedo utilizar en otro equipo hasta el momento, deseo que me indiquen si puedo cambiar el método por el cual se envían los códigos de verificación o de que manera la puedo cancelar. Gracias. 

Hi there   Thanks in advance for any support.   I had Adobe Acrobat Pro installed on my old work laptop last year, and it looked like the first attached image, called old version. It looks more like your traditional installed program with the menu bar.   My IT department* just installed Adobe Acrobat Pro on my new laptop, and it looks like this, see image attached called new version. This gives more of an online vibe which I'm not keen on, and no menu bar.    Is this how it should be? Did Adobe redesign it? I preferred the old version. Maybe people familiar with the 'new version' can tell me if this is a good thing and I just need to get used to this drastic new layout. Am I missing any features from the old version?   Many thanks in advance for any help that can be affored to me.   Thank you.   Paul   *I'm asking this forum because I don't think my IT department knows much about Adobe Acrobat, only how to install the programme so they won't

I'm having lots of small issues - for example, having to click on editing items two or three times to get them to work, or, as in this example, two selections being active at the same time:I'm also having trouble here and there getting the markup cursor in the right place, e.g. between a period and a superscript character.Anything I should try to get these things in order?thanks!

I'm a tax preparer and need an Acrobat subscription for my office computer where I scan documents and sometimes needs to combine them. I also need a subscription for my home laptop because sometimes I work from home and my daughter needs a subscription for her school needs. What kind of subscription(s) do I need?

Hello, I am pretty clueless when it comes to this program, I have edited a few PDFs on here but on the most recent one I did, the added text is not appearing on the downloaded document. Any ideas? Thanks in advance!

Hello, I was wondering if anyone else was experiencing issues this week? I am not sure if its related to windows update or the adobe programmes themselves but my adobe acrobat keeps crashing and all my programmes (indesign, illustrator and photoshop) are all super slow and freezing. I have reinstalled the apps and that hasn't helped. Let me know if anyone can suggest something or if others are experiencing simular issues. Thank youSuz

Hi guys,I've got a problem, maybe you can help me with it:Unfortunately, I don't have the original .indd file because our old agency created the PDF and we don't work with them together anymore.Basically, I want to print the A4-PDF but the print shop needs 3mm bleed all around. Is it possible, to add bleed in Adobe Acrobat afterwards? Thanks in advance!

I've tried all the troubleshooting sugguested online including from other threads. I'm not an expert at printing unfortantely and can't figure this out. Please help.