Questions

Hi I am getting this error when using zip with Adobe, I am looking at this old thread here: https://community.adobe.com/t5/acrobat-discussions/adobe-cannot-open-the-file-attachment-because-your-pdf-file-attachment-settings-do-not-allow/td-p/10984499Other's say opening zip files in Adobe will not work, just wanted confirmation if that is still true? Other's recommended editing the Registry to allow Zip files to be opened in Acrobat DC.  Can you help? 

I have Adobe Acrobat Pro 2022.003 and can't get the PDF to JPEG export to work...Steps:- 1 page PDF -> Export To -> Image -> JPEG ->  Enter in location and filename -> SAVE and the save screen disappears, but there is no JPEG file generated. This has worked fine in previous versions.- Running Dell XPS laptop, 2021 model- Running Windows 10, latest updates- I uninstalled, rebooted, ran the Adobe Acrobat cleaner, rebooted, reinstalled the software, rebooted and it still doesn't work.Like I said, it worked before...? Suggestions?Thanks

I've recently bought a new computer, and when I installed Adobe Acrobat on it, I realized that it looks much more different than the old one. Both PCs run on Windows 11 64-bit, and both installations are very recent. First one looks like this:And the second one(which is unfamiliar to me, I want it to be like the first one) looks like this: How do I fix this?

So one of my longest running problems has been a comment box that ignore my prompts to delete them when I dont have a use for them. as soon as I hit "delete", it is instantly returned. How do I delete these vexxing little boxes for good?

I can't save a pdf into a client folder. The icon is greyed out and Save on the tool bar does not work Why can't we get answers from Adobe? I tried asking the AI assistant andit was no help at all 

Bom dia! Ao iniciar meu PC com Windows 11, recebo a seguinte mensagem: "Outra instância do Distiller está em processo de inicialização. Esta instância não pode continuar.", mesmo sem abrir qualquer aplicativo da Creative Cloud.Essa janela carrega mais de 20 vezes ao mesmo tempo, e só não aparece quando o Acrobat é desinstalado.  Alguém conseguiria me ajudar?  Muito obrigada antecipadamente!Juliana

I cancel two months ago and blocked the card, and changed card they still took money and there's no way to contact. I will be reporting.

I'm able to upload and access my Adobe Cloud Storage from Acrobat Reader on android phone and Acrobat for Chrome, but not in Acrobat desktop app. There is no option to upload to cloud and when doing a save-as Adobe Cloud Storage option is available but save button doesn't work and shows red exlamation triangle (but no explanation). I am logged in ok to my Adobe account in desktop app and in prefs 'show online storage' options are selected. I think I may have seen others having this issue, but couldn't see an obvious resolution. Can anybody help? I have tried repairing Acrobat and also pathing to latest update, but makes no difference. Thanks

I have send a document to sign to a group of people. All but two of them have signed the document. The two have not received the document, nor can they sign it after I send it again due to the password protection. There also seems to be no way to remove the password protection. What can I do? 

I purchased Adobe , which was specifically acquired to allow installation across multiple computers in our organization. I am the IT Administrator responsible for managing these licenses.The issue: When attempting to install the software on a new computer, I receive an error stating "The Serial number is already in use by the maximum allowed computers. You need to deactivate another computer within 24 days to use this product." all the installed software (since 2018) wasn't signed in, just installed. since 2018 many employees left and had new arrived and never had problems.Adobe support told me that I should deactivate the software for every employee that leave from the 'Help' menu, but there was no option to do it (picture attached). the support guy just repeat that this is EOL product and he cannot help.Since the activation check occurs online against Adobe's servers (we don't have a local license server), Adobe must have the capability to see which machines are counted against

Does anyone know if we are able to pick the columns we need in the "in progress" section of the agreements? It's highly frsutrating that is shows me as the sender and not the receivers details. I'm signed into my own account so of course I'm gonna know I sent it!!! I can't see what my colleagues have sent so that column is extremely useless. TIA

Hello! I am having an issue with sending out an adobe form through e-sign with javascript prompts to hide/show fields based on certain check-boxes being checked. In the form itself everything works fine, you check one of the boxes and certain fields are made visible while others are hidden, to make it as easy as possible for someone to fill out and not mess up. However, when sending this through Adobe Sign, none of that works as intended. All the hidden fields are visible, and the checkboxes do not work as intended. Is this just something that cannot happen, or am I doing something wrong?

Hi. I am using the Acrobat mobile application. Apparently, if I underline content in a PDF, the app does not give me the option to “Save” to the cloud, so that the underlined content is saved in the document, and I can view it underlined from another device (the desktop app, for example). This can be done from the desktop application. Does the mobile app not have this option or is it done differently?

I have an old PDF file that I protected with a password, but I’ve completely forgotten what it was. I need to access the file urgently for important information, but I can’t open it due to the password.Is there any safe and effective PDF password remover tool or method that I can use to unlock the file without damaging it? I’d prefer a free or reasonably priced solution if possible.

Hello, I've been trying to check whether a pdf is searchable, and if it's not, automatically do OCR Action to the document. Until now, I've found two ways of doing it (not efficiently). My question is about the function search.available. I read in the Acrobat JavaScript Scripting Guide that the function can determine if searching is possible. But when I used that to a pdf that is unsearchable, its result was confusing. It said "true" even though it was clearly false. I'm very new to JavaScript, can you guys show me how to use the function in a correct way? Or do you have any idea on how to check whether a document is searchable other than the activation of Read Out Loud function and search for specific word(s)? Thankyou very much! 🙂

Hi, I am trying out calculations in Acrobat Pro and I am running into an issue with a calculated field that seems to have the correct value but is displaying the value from another calculated field.  I say it seems to have the correct value because when I click into the field, it shows the value I expect and calculations that are dependant on that field seem to be calculating correctly.  The save_fort_con field in the attached pdf is showing 3 when it should be showing 1 as it is a direct  reference to the att_con field. It seems to be displaying what is in the save_will_wis field which is coming from att_wis. There shouldn't be any issue with calculation order as these are completely different sources of  data. I have been copy/pasting calculated fields to save a lot of effort on this complex form but maybe that is not good practice? I don't see how that could be the problem but it's possible.  Any help would be appreciated. 

Hi there  I am trying to convert word to PDF and some of the text is pulling accross jumbled. This only occurs on my computer as my college can do it on his and it comes accross fine. Using Markpro font. I have checked for updates, uninstalled and re installed app, checked fonts are installed but still no luck. any ideas?  

Hi experts, i was working on this form and ran into issues i cannot figure out whats wrong, and i would like another opinion on it, is there a way to minimize the lag when spawning pages?, i have tried the validate tab, but it doesn't seem to make a noticible difference. Also on P2 my document function doCal(); works on all other pages but gives an error on P2, and i dont see any errors. I attached the PDF below thanks

I switched from PC to mac a few months back with a new mac book pro. Ever since, i have not been able to highlight on pdf's which I do a lot. And its getting really annoying. I can't find any articles or discussions that pertain to my issue - which is that it simply doesn't hightlight. I select the text, and it will be boxed like its highlighted, but nothing happens. Can't change colors, just nothing happens. What am I missing here? This is what i run into all the time.

I'm in acrobat pro and getting this when I run preflight there are no options, then I get an error: unable to copy the user specific settings -- then program crashes. I've uninstalled and reinstalled acrobat. I'm on windows 11 - latest update. Any ideas? Thanks 

An co-worker has a problem trying to redact single lines of texts on a confidential document. The redaction function keeps blacking out all text boxes in the document, which is not what he wants. Not even redacting via "Find text and redact" is able to detect the text he needs to redact. He tests it on any other file, and the redaction function works fine. It's only one one type of PDF file that it's not working. My question to Adobe is how to resolve this issue. 

I have the subtotal adding to the next row's Amount field to get a new Subtotal. But the future subtotal fields add the blank amount, and i want them to be blank until i add a nother Amount field number.  

    How do you save this as a permanent setting so that you can scroll quickly as opposed to the slow scrolling which appears to be the default setting?  I am using Acrobay Pro 9.5.5.Every time I select it under View - Page Display it resets when I open a new pdf.

I've been using the edit text option in Acrobat DC for many years, and although it could sometimes be unpredictable, in general it worked ok. Lately though, edit text seems to have gone crazy. When I add a new block of text it defaults to right align justification regardless of what I set before hand and, if I add a character like an exclamation mark at the end of a sentence, it moves it to the beginning of the text. I've tried it with different fonts and get the same problems so it isn't font specific. Anyone else had this problem and found a solution? 

Trying to use Fill and Sign in Adobe Acrobat Pro and keep getting the error message, "The operation failed because Adobe Acrobat encountered an unknown error."  I unistalled, reinstalled and updated the software.