Questions

In Acrobat's Reduce File Size dialog (File / Save as Other / Recuced Size PDF), the Make Compatible With drop-down always used to default to the latest version - Acrobat 10.0 and Later. Now, it defaults to Retain Existing, which often results in a larger file. How do I get back to the having Acrobat 10 as the default?

I received a PDF for a bill from Defender for five devices. I downloaded it onto my Adobe account as a screenshot. I fear malwear(sp?) 

I need help creating the right javascript to spawn a hidden template page in acrobat reader using a button. At the moment i tried numerous javascripts I found on the web but only manage to get one working in acrobat but when i save my form out for use in acrobat reader it fails to activate.  If anyone knows the code to make spawning page templates in reader using a button (I used the ok button field set to transparent and then the mouse up in action tab with javascript selected) I be most grateful (its for my college project).

I want to extract Arabic text from a pdf. I have attempted many things with no success including exporting to word format, simple copy and paste, installing the apparent font (AXtGIHane), scanning/ocr, etc... Nothing has worked.  I downloaded the trial version of Acrobat DC, and have attempted several things with it as well (installing fonts, exporting, editing, trying to use OCR), without success.  I can see that it has many features/settings so I may be missing something. I notice that when I look for Arabic among the language list, it is not present.  I would be happy to provide a the file I'm using, or a portion of it. Although I'm working with the Macintosh version, I also have Windows 10 available, if that would help.Thanks for your help,-Tony

Hello,I have a contract signed electronically by a service provider (Coffréo), but when I want to open the contract with Acrobat bureau, the signatures are no longer there.However, they are present in Acrobat web, as well as in the Edge and Chrome pdf readers.I've tried other pdf readers, such as Foxit, which work very well.Does anyone know why the desktop version of Adobe Acrobat no longer recognizes my signatures? Thanks !

HI every,  I have a user using  macpro with M1 Max chip and facing a issue that acrobat DC performing very slow when trying to zoom-in a pdf file .I have :(unticked) show comments pane when a PDF with comments is opened (ticked ) Runinng on Native OSUninstall and re-install acrobat with updated lastestwhat should i do next ? 

I used to press "Enter" in the result windows of the "Advanced Search" to move the focus to the matched word. After updating Acrobat to the latest version, the "Enter" key stops working, I have to use mouse click to move to the target page. Is there any setting to change this behaviour, or a new shortcut key? I have tried "F3" and "Ctrl + G" in this link:https://helpx.adobe.com/acrobat/using/keyboard-shortcuts.html#keys_for_general_navigatingBut they don't work.Thank you.

Hello,My name is Candace and I live in Shaker Heights, Ohio. This question is going to make me sound ignorant, but I'm running a small business where I'm the one doing the payroll. I create paystubs using a web-based paystub generator service, then they email me them either as a. doc or. pdf. I no longer want to sign the stubs in ink, so I decided to use an e-signature program similar to Docusign. The Docusign help desk was unable to tell me if I can import an e-sig into a document opened in Adobe. I'm currently in free trial mode with Acrobat, I think. I cannot pay for Adobe unless I can perform this action. Thanks for your guidance. If it's not possible to sign paystubs opened in Adobe, I may have to continue signing them the old-fashioned way. Thanks!   

My days are spent mostly waiting on Acrobat to do one thing or another since I have plugins for it like FusionPro and PitstopPro. My current computer is an AMD 7900x with a Gen4 SSD and I am wondering if I would get any speed increase from a 9900X3D. Can anyone who has one of the X3D chips share their experience?

I have two computers. One is a desktop. One is a laptop. My cellphone isn't attached to my hip. They are in two different areas of the house. So, I work on either one, at my convenience, when I feel like it as they are synced. Or, I want to look at a pdf that's on my ipad. I have set up Adobe acrobat (and I pay the monthly fee to be able to occasionally edit) on both computers as is allowed. Why must I ALWAYS, went signing onto the Laptop, have to put in a user name, a password, get an QR Code, go in the other room and get my phone, come back into the den, go to the laptop, take a picture of the QR code in order to open Acrobat? Why why why? This is enormously inconvenient. I want to "just simply" be able to open acrobat without having to do acrobatic hurdles and hoops each time I want to look at a pdf on the laptop or the computer. Every device is synced. What is the secret setting to turn this off or on or whatever? 

My source files were deleted after using the 'combine files' function, however, I never saved the file once they were combined. Basically, I wanted to combine these two files so I started doing so and added the two files, I then changed my mind and decided I was no longer going to make a PDF so I closed the tab and made sure to select 'do not save file' upon exiting. I know that this Acrobat has a 'delete source files' setting but I assumed that because the file wasn't actually created, or at least saved as a combined file, I wouldn't lose the source files, but now I cannot find them! So I don't have the files at all anymore, neither separate nor combined 😞 Is it possible for me to access them somewhere?

I recently received emails from Adobe <noreply@adobe.s01.usa1.teams-events.com> that seems to be a phishing scam. Can anyone verify this? The emails seem to populate my Outlook calendar with events for which I haven't signed up. I should have picked up on the email starting out with "Hi Zarui, Your spot is reserved for this event." (Not my name). If this is legitimate and somehow I signed up inadvertantly, I would appreciate any help in unsubscribing. If this is a scam, I'm going to have to change my Microsoft and Adobe passwords.

I have past agreements that I am trying to remove to historic agreements.  I have gone into the web interface and click Hide, but the document still shows up in the web interface and locally.  I would like to remove this due to GDPR concerns.

i have added my PDFDropdownAMHL has 3 different  case it wont show the text in RD1RD2RD3RD4motorpasserRD5RD6 my JS is in RD1RD2// Hvis der sker en event i dropdownens værdiif(event.source&&event.source.name == "DropdownAMHL")event.value == this.getField("DropdownAMHL").value;// Hent dropdownens værdivar dropdown60Value = this.getField("DropdownAMHL").value;switch (dropdown60Value) {case "3":this.getField("RD1RD2").value = "RD1";this.getField("RD3RD4").value = "RD2";this.getField("motorpasser").value = "Motorpasser";this.getField("RD6RD7").value = "";break;case "5":this.getField("RD1RD2").value = "RD1\nRD2";this.getField("RD3RD4").value = "RD3\nRD4";this.getField("motorpasser").value = "Motorpasser";this.getField("RD6RD7").value = "";break;case "7":this.getField("RD1RD2").value = "RD1\nRD2";this.getField("RD3RD4").value = "RD3\nRD4";this.getField("motorpasser").value = "Motorpasser";this.getField("RD6RD7").value = "RD6\nRD7";break;}also tried to put it in Dropdown

Whenever I type a character (whether in Edit PDF or comment), I get a popup error saying "No dictionaries were found. your installation might be corrupted." When I close the popup, the rest of the session runs fine, and I don't get the error message until the next time I start a session and try to type something. I have run the repair tool from the installation software, and it didn't fix this error.Any idea how to fix this?

Buenas tardes:Hemos creado un formulario para ingresar información crediticia de nuestros clientes, necesitamos protegerlo para que no pueda ser editada la estructura por aquellos usuarios que dispongan Adobe Reader Pro pero que si pueda ser editado y firmado con un certificado digital.Para este propósito, hemos configurado en la opción Proteger PDF una contraseña y definido los diferentes parámetros de seguridad que dispone la opción. Sin embargo, ninguna de ellas permite activar las dos necesidades que requerimos: bloquear con contraseña la edición de la estructura del formulario y permitir la edición del documento y firmar digitalmente. Solo se consigue una de ellas, bien se bloquea el acceso a la edición de la estructura del formulario, se puede editar e ingresar la información solicitada en el formulario pero no firmar con un certificado digital y viceversa.Agradezco su asesoría para poder lograr este objetivo.Saludos cordiales.

I very frequently need to do this routine: choose Organize Pages, select all odd pages, rotate 90º CW, select all even pages, rotate CCW. I'd like to create a Custom Tool to do this but don't see how to select odd/even pages. Any advice?

This blue box pops up every time I open a document, and the need to X out of it every time is intrusive to my workflow, it has no relevance to me whatsoever. Please tell me there is a way to disable this notification? Thank you.

I am writing to request an enhancement in Adobe Acrobat that would greatly improve the user experience for many of us. Currently, when editing text in PDF documents, Adobe Acrobat defaults to Minion Pro 12 pt. Despite changing the font preferences to Arial 14 pt, the software does not retain this setting for future sessions, and I have to manually change the font every time I edit text in a new document.This repetitive task is time-consuming and can be quite frustrating. It would be extremely beneficial if Adobe Acrobat could allow users to set a default font and size for text editing that persists across all documents and sessions. This feature would streamline the editing process and enhance productivity.I appreciate your consideration of this request and hope to see this improvement in a future update. Thank you for your continued efforts in developing and maintaining such a powerful tool.

When trying to combine six pdfs, I got the error messages "could not organize", "pdf that could not be combined, password protected." Four of the six pages worked fine. What do I do?

I have a number of MP3s in an interactive PDF which I have set the following Lauch Setting property for: Disable when: 'Disable Content' is selected from the context menu. However, whether the MP3 is set to play on the page or a floating window, it stops playing when I leave the page. This happens on both a Mac running Big Sur and a Windows 10 machine.The PDF was put together in Indesign (the latest version that will run on Big Sur - possibly 2023? Sorry, I don't have my Mac with me atm). I've uploaded an example file. The MP3s can be played from the various boxes on the second and third pages. The main box triggers the MP3 to play on the page, whilst the icon with an arrow will play the same file in a floating window. This seems like a bug rather than user error, though I'm not sure if it's due to Acrobat or from Indesign. It worked fine for me a few months back. Thanks for any help that might be suggested!

In new Acrobat X Pro, when I open this program a window appears listing "recent" files that I have previously opened.I cannot clear this "recent" listing. I have deleted some of those files, and do not want them to appear in this window anymore.I cannot find any option to clear this damn listing. Only option I found was to reduce this listing from the default 5 to 1. Zero is unavailable.The crude way I found was to delete this registry listing:HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\AVGeneral\cRecentFilesI cannot believe that Adobe will design and release a brand new version with such poor design.If you do know how, maybe I am blind and cannot find this elusive option, please post it here so we all can learn.But if I am really correct and there is no option, Adobe MUST fix this oversight ASAP.Thank you for helping.

Hello, we recently updated the Adobe Reader solution in our Citrix virtual desktop environment (Windows Server 2016), but since then, whenever our users or even directly on the server try to use the Fill and Sign function, the following error message appears:I have already tried uninstalling and reinstalling the solution, changing languages, etc., but without success.The solution is installed on a different partition than C:Thanks for your help. 

In Adobe Acrobat Pro I am trying to add fields depending on different column. I have no idea where to start. I already tried to use the Sum fuction of Adobe but here I can only select fields. Can someone please help me here? Maybe JavaScript or another solution?Tha Table below shows what i am trying to achieve.Col1 Col2 20A30B40C50A60BCol1 ist contains number fields Col2 contains only one Char e.g. A, B or C.I am trying to add all values Col1 where value of col2 is for example A. Thanks

Hey ☺️I'm desparately trying to figure out how to insert an "Invisible Rectangle" using Acrobat Pro (subscription).  All searches suggest I should find a "more" option under the "add content" menu.  I don't.  I only have "text" and "image".  I did manage to find an "add link" option when I highlight text,  however this only allows me to convert text to a hyper link (either to a webpage or to a page within the file), and does not offer the "invisible Rectangle" option.  I wouldn't mind using the hyperlink option, except that it is not compatible with the foreign language text I am trying to link and turns it into gibberish once I convert the text to a hyper link.   Please help?