Questions

My business Adobe account grants me access to Acrobat Pro DC for editing PDFs. I can successfully view both my business and personal profiles when I log in on the Adobe website (account.adobe.com). However, when I launch the Acrobat Pro DC desktop application, it automatically signs into one of my profiles—I suspect my personal one—and I'm then unable to edit PDFs. Our IT department has been unable to fix this issue, and despite my laptop being listed as an activated device, I believe the problem lies with Adobe or our IT not sharing info with Adobe. When I try to edit using desktop application, I receive following error - "You do not have access to thse feature. Please contact your IT admin for more details"I have reinstalled adobe in my laptop, logged in multiple times, no luck. Any assistance you can offer would be greatly appreciated.

Zooming and panning with the mouse is frustrating. How can I adjust the speeds and control directions?

社内からardownload3.adobe.comへの通信が多いということで、ardownload3.adobe.comへの通信遮断を検討しています。社内の対部分はAcrobatReaderをインストールしているので影響はないのですが、一部でAcrobatを使用しています。ardownload3.adobe.comへの通信を遮断したときにAcrobatへの影響を教えてください

Why can I not add comments to a pdf? I have to make notes and marks on a project pdf. It allows me to select the tool, circle the object, and then disappears. There is a comment that does show. It seems like it's below the surface of the pdf? How do I bring the comments to the front of the page so I can see them?

Hi I have two documents that I need to merge, which isn't a problem. However, it's for a flip book. The second half needs to be in reverse and upside down. I can print the Word doc into PDF in reverse order, but not upside down. It's 5.25" x 8". When I flip it in Adobe there doesn't seem to be a save option, just print to another pdf. That changes the size and moves the margins to it doesn't match the top half of the file.  Help, please. ThanksNanci

  Hello, I'm receiving an error on a team member's computer that pops up after the program is opened and I try to navigate the toolbar in Adobe Acrobat. This error doesn't occur when I open the program as admin and only seems to happen when it's opened with their profile logged in. We use SSO in our environment. Here's some troubleshooting steps I've taken: Killing program and then re-open Restart computer Check for updates Make sure Adobe and CC are updatedUse both AcroCleaning Utility and CC Cleaning Utility and then reinstallUncheck various settings in the app preferencesCheck Security tab of shortcut/program for users that should not be there My thought is that the issue is somehow related to Adobe being in some kind of authentication loop or their version of Adobe being in "Old Acrobat." I can't select any of the options at the top toolbar. When I do, I get the above error message. Any ideas on how to fix this?

Hi there.At my workplace we are facing this problem in the last few weeks.Users with a Pro DC license/installation will typically have Adobe Reader installed as well.Users or admins can change the default program to Adobe Pro DC which works without any error - until they next log on, where it has reverted to Adobe Reader again.Is this happening for anyone else? What can I change to make it keep this setting or find out why it isn't (other than uninstalling Reader on 50+ PCs)?I have changed registry permissions to allow all applications and users to modify the default PDF program, but this doesn't seem to have any effect. I'm not sure what else may be reverting the setting.ThanksGlenn

I have a text field with a default value of "NAFID1" and a mouse up action: on blur that works to always keep the preset text in the field and to protect the preset text from deletion.  In other words, if any character of the preset text is deleted, it will reset the field automatically to the preset text.// Define your preset text var presetText = "NAFID1"; // Get the current value of the field var currentValue = event.target.value; // If the field is empty or doesn't start with the preset text, add it if(!currentValue.startsWith(presetText)) { event.target.value = presetText; } I have paired the on blur action with a custom keystroke script that works to automatically add a hyphen after the 6th, 9th and 11th characters.  I also have a limit of 16 characters set for the field.// Get the current value of the field, removing any existing hyphens var v = event.value.replace(/-/g, ""); // Check if the input has reached the 6th character if (v.length > 6) {

 On pages 30, 31 of this pdf, any text box i add is showing up on the other page and vice versa, what is the fix? 

I have created a document in Adobe express, exported into Adobe Acrobat pro, and  created a form, so that fields can be completed by the end user.  I understand the principle of selecting a font that is widely available (doesn't seem to matter if I select Helvetica, arial or times roman) but no matter what size font I select (12, 14, 18 or auto) in preview, the font is unreadably small.  I know that changes are made, because I can change the font colour for example successfully. But I need the text to be bigger. 

I have a PDF and the full version of Acrobat, and I want to find out which font is used in a text. When I go to Edit PDF and select a text, it always displays Helvetica. But that's not it. 

Hi there, I am wondering if anyone on here can point me in the direction of a script that will update any <form> tag property using "Edit attribute objects" to add new item then OK,then add a second attribute"---Key: Placement  | Value:Block" and then OK.Please see screenshots attached.  Any help would be gratefully received Many thanks in advance, Steve 

Hi. I am switching to Wondershare to use PDF since Acrobat can not handle files with architectural layouts. It lags and crashes. Do you find the same problem with PDFs that are bigger than the "average" document file?   Thank you 

Hallo Community, ich habe ein PDF-Formular erstellt welches die Info für eine Woche aufnehmen kann. Um die Info für einen Monat zu sammeln, habe ich 5 Duplikate erstellt, alln 5 einen unterschiedlichen Namen gegeben. Ein PDF-Portfolio erstellt. In de Erstellung kann ich in allen 5 Seiten unterschiedliche Daten eingebn. Nach dem ABspeichern sehe ich aber nur eine Seite die ich ausfüllen kann. Ich nutze die aktuellste Version von Acrobat Pro. Was mache ich falsch? Bitte um Hilfe-Danke. MfG Armin

I received a single page PDF from a laboratory to include in a report.  It is in landscape but I need to include in Portrait.  I don't need to simply rotate it 90 degrees but need to have it proportioned to fit the landscape orientation.   I suppose that I can ask the lab to re-send in portrait format but was hoping there is a simple way to do this myself.

Hi everyone, I'm trying to enable Microsoft Purview Information Protection (MPIP) sensitivity labels on PDFs in Adobe Acrobat, but I’m stuck at the admin setup step.The official Microsoft documentation mentions steps to set this up “for admins”, but I can’t seem to access or view that specific part of the documentation. Link to the documentation :  https://helpx.adobe.com/enterprise/kb/mpip-support-acrobat.html Has anyone successfully configured this in their environment or anyone is able to click on that section?What are the admin steps required to enable MPIP support in Adobe Acrobat?Is there a specific setting in Purview, Intune, or Azure AD that needs to be enabled?Any guidance, prerequisites, or even screenshots of the required admin configuration would be greatly appreciated!Thanks in advance.

Tengo acrobat pro y no sé cómo insertar archivos.

Hello  Is it possible to invite someone else to sign a document? It has to be an official signature (certificate).  By example: in my organisation I often need the signature of my bosses. Is it possible for me to invite my boss to sign a paper? How to do that?  Thank you!  Kind regard Lotte Vannieuwenhuyze 

Hello,I am looking for a person to create dynamic forms in Live Cycle Designer. Is there anyone who has experience working in this program ?

Fehlermeldung kommt wie oben beschrieben. Nur bei Mac, der Windows Rechner hat kein Problem damit. Kann nur behoben werden indem ich als Bild drucken in den erweiterten Einstellungen einstelle. Das kann aber nicht die Lösung sein. Stimmts Adobe? Irgendeiner noch irgendeine Idee?

I do not recall this being an issue before updating to Windows 11, but now when myself and other team members in our organization tries to combine more than 16 files using the right-click context menu and choosing "Combine files in Acrobat...," Acrobat only brings up the first 16 files and then ignores the rest. The function still works if we ask Acrobat to combine the files from within the program; the behvavior seems limited to the context menu option within File Explorer. Is there a setting or something that can eliminate this bottleneck?

Last week, when I tried to open certain pdfs using Acrobat Pro for Mac it would not display the text - just the header and some formatting lines and bullet points etc. I could open the documents fine in other apps (e.g. Preview and Google Chrome), and it was fine in Acrobat Pro for Windows. I discussed this with an Adobe professional last Friday, who was very helpful. He told me it was a known bug that would be remedied in the next version. He told me it could be fixed for now by reverting to the previous version, which he patiently set up for me through gaining remote viewer access to my machine. It took quite a while, as some large files had to be downloaded and various settings/files had be removed or altered. This seemed to fix the problem. However, the problem has re-appeared today (the following Monday). This is very frustrating. Adobe needs to fixed this as soon as possible, as my subscription is useless in the mean time.

Hi thereI work for a scanning company, for the last month or so when i finish scannaing a paper document and then scan large format drawings in a large scanner and then inserting them into the pdf file, the memory usage keeps rising until everthing crashes, is there any solution to stop this.Thxversion 2025.001.20577 64bit 

I have found that Adobe form builder is almost un useable now.  Just a couple of issues, text on page grouping so you can't move text around without creating read only text boxes or to move a checkbox without resizing it you have to zoom in.  Not to mention how slow.  I have spent half a day building a very simple form and I have just given up.  Maybe there is AI in the system now 

And at the top of the document it says "The validity of the document certification is unknown. The author could not be verified." Can anyone help with this?