Questions

 I'm using my MacBook Air (in case the operating system makes a difference) to try to print just the form fields of a pdf, which I downloaded to my computer rather than created myself, using Adboe Acrobat Pro. I have completely filled and saved the document / verified there are no active security settings that would prevent the form entries from printing, at least that I could find, and looked through all the other document & app properties & preferences, respectively, for something that might fix the issue, but to no avail. All I get when I select the "form fields only" print option is a bunch of blank pages. What's up with that?

Hey there, Had this problem a while and decide to check you all out.  So when I am in a .pdf and I am trying to scroll down the page, it seems like the top page is frozen in place but above it and below it I can see where it is scrolling.  Tried the toolbars with all different combinations to fix, but no luck, even when I updated, which I hoped would fix it, no luck, any suggestions?  Anyone?

Eventhough this issue is mentioned here: https://community.adobe.com/t5/acrobat-sdk/how-to-permanently-delete-cropped-areas-in-acrobat/m-p/9946502#M20828and here: https://answers.acrobatusers.com/Has-Acrobat-X-crippled-ability-crop-pages-q13047.aspx And I contacted support with this case number: Adobe Case ADB-20535930-F8D0 CRM:03686000003004Adobe support insists that I use Redact tool crop parts of a page. I don't know why they equate Crop with Redact!!My question again. I have a page that I need to crop all four margins (which changes the pages size). So using the Crop tool in Edit PDF I draw a rectangle in the the page excluding all unwanted margins. Then apply the crop to all pages.The problem is this cropping is not permenant and can be undone be going back to the crop tool and double click on the page then click on the Reset to Zero button in the dialog.Others said to use Preflight fix tool but could find such a tool.

Hi, I purchased two plans from Adobe,  Photography (the first plan) and then Adobe Acrobat Pro.I am using Windows 10x64 which I have just reinstalled.When I open https://account.adobe.com/plans?cfredirect&lang=en - My plans are listed and Adobe Acrobat Pro is visible. However, after signing into Creative Cloud Desktop, only Acrobat shows for installation, not Adobe Acrobat Pro.Screenshots attached.Please help. 

Good Afternoon Adobe Community, Respectfully requesting the consideration of creating an Adobe PDF function that allows us to use CTRL-F or Advanced Search to find & mark all pages WITHOUT certain content.This would be a great help for medical record verifications when trying to find all pages that DO NOT contain the patient’s SSN so it can be annotated. A feature like this would make military operations as well as hospital operations much more efficient as it would not just be isolated to SSN's but case-numbers or serial numbers just as well.  Something as simple as an exclude checkbox to hide pages containing the found content or alternatively a way to highlight all pages that do not contain the content being searched for would genuinely be a great help.Thank you all for your time and have a great day. Most Respectfully,Shea

Hello, I am helping someone open a linked PDF file within a PDF file, but it does not open. A Security Warning appears, I click Allow, the prompt appears two more times, I click Allow, but the file does not launch or open, Here is the prompt image: The main file with links in it is on the work network and we are trying to click the links to access other files in the same path folders,  Please help, thank you!

Previously, when I added text, lines, etc. to a PDF, they would appear with the same density as the original document.  Now, all text, lines, etc. that I add either through Edit or Comment are greyed out.  What setting was changed and how can I correct this? 

Hello, I have a paid license, but I can't request signatures from third parties. We've tried many things, and tech support isn't giving us any answers. Has this happened to you?

Hello, we use Creative Cloud for Teams in the company. Today I noticed that our Adobe Acrobat (v2025.001.20458 / .20467) no longer shows a pro designation. Is this normal?Thanks, Roberty

It's 2025 and this is still a problem. Perhaps Adobe could look into this whole "Saving" thing, I hear it's helpful for files on the computer 

I need to split documents using Top Level Bookmarks, but when I choose "The Same Folder Selected at Start", my option to "Use bookmark names for file names" greys out....I need both of these.

HiI've been using for a while the option to Use bookmark names for file names when splitting pdf files. But for the last couple of weeks, the option has been greyed out. I'd very much like to figure out what changed so I can resume using this feature again as it saves me hours of tedious work each month/quarter.My Acrobat is updated to the last version available (23.006.20380)Microsoft Windows 10 Enterprise (Version 10.0.19044 Build 19044)Any tips are appreciated.Thank you  

HiI would like to create a function that allows me to vary the number of copies of a page to print, depending on whether or not the wording "Unemployed" is present in the "PROFESSION-2" field. This is the function I created but it doesn't workvar pp = this.getPrintParams ();pp.colorOverride = pp.constants.colorOverrides.blackandwhite;pp.pageHandling = pp.constants.handling.fit;pp.printRange = [[30,30]];var s1 = this.getField ("PROFESSION-2"). value;if (s1 == "Unemployed") {s1.value = "3";} else {s1.value = "4";}pp.NumCopies = s1.value;pp.DuplexType = 1;pp.printerName = getField ("PRINTER"). value;pp.interactive = pp.constants.interactionLevel.silent;this.print (pp); Can anyone help me please?

Back in June 2016 I purchased and downloaded from Adobe two copies of Adobe Acrobat. When I log into my Adobe account, I see both serial numbers.  Since then, one of my computers had to be wiped clean, and Windows 10 reinstalled.  I now want to reinstall Adobe Acrobat on that system, but I don't know which of the two serial numbers to use.  If I could tell which serial number is used on the other system which still has its original Adobe Acrobat installation, then I would know to use the other one.  Is there a way I can find it in the Adobe application?  Or do I need to go find it in the Windows registry?  If I need to go into the registry, where would I find it?

The suggested disabling of AI features in the menu does NOT work.I pay 60 dollar for a adobe subscription yet I am forced to have featues in my app that are advertisment to additionial subscriptions that I will never use. This is the first time I am so annoyed at Adobe I am thinking about cancelling my subscription after almost two decades of paying for Adobe products. I am now thinking about switching over to Affinity and Davinc. I am really fed up with the way how subsctiption microtransactions are forced on us like this.

I have a PDF that I would like to default to 2-page view with a cover page when anyone opens it.  Is there a way to somehow "attach" these settings to the specific PDF document so it opens for everyone with these settings by default?I'm having a hard time searching this as it keeps giving me instructions on how to change your own default view settings for all PDFs you open & that's not what I'm trying to do.  Could definitely use some help figuring this out.  Thank you!

I cancelled my subscription a while ago, but was subsequently charged monthly fees (see attached photo). How do I get my money back? Anyone who works at Adobe please respond, that would be greatly appreciated. 🙂

I have had the All Apps plan for several years and Adobe Acrobat was installed.  I did a fresh install of Windows and reinstalled Adobe desktop.  I turn off all antivirus and the firewall and tried to install Acrobat.  Installation failed.  I did a clean uninstall of the desktop software, even removing registry keys, restarted my computer, downloaded a fresh install of the desktop software, and tried to install Acrobat again.  Installation failed.  I had previously installed all other apps I use, but Acrobat refused to install.  I don't know what else to do.

For years I have been interested in extracting highlights from Acrobat PDF. In 2012 I bought a script from try67. Then later, when I moved up to XI Pro, I use the free Create Comment Summary Action Wizard. But now it is 2025. Is there a way to do this with AI? When I put a PDF into ChatGPT, and ask for "highlights" it gives me a summary. Is there some ChatGPT prompt, or Copilot, that would find the text that is highlighted and pull it out. It seems like AI should be able to do those things!

On april 25th 2025 I received the following email:Hi Jonah,We hope you have been enjoying your complimentary access to Adobe Express Premium with your Adobe Acrobat plan. Complimentary access to Adobe Express Premium is coming to an end on May 25, 2025, but don’t worry, you will continue to have access to the Adobe Express free plan.Confused, I went to check and see if I had any subscrption on my adobe acount. I did not, I figured this must just be some error. However, I woke up today to a 582$ charge... I still do not have any subsciption... What's odd is that the email does not even mention anything about renewal, assuming I had the subscrpition in the first place. Please let me know who I need to speak to in order to get this refunded. As a student, I would never have subscribed to a premium form of adobe as I cannot afford it.

I know this question has been asked 100 times on reddit and in these forums and everywhere else on the internet but nobody can seem to come to any kind of general consensus as to what the correct way to do this is so i'm kindly asking for the communities help with this because it causes issues in my enterprise every single day and quite frankly i'm tired of it. Its the typical scenario where we have some users that just need reader and other users that have a full Acrobat License and they are all logging into the same Multi-User session hosts. I pulled all adobe products off my session hosts because we were doing the typical 32 bit install of reader and 64 bit install of Acrobat and I put the Unifed Installer on them as is recommended by Adobe. Its my understanding that the unified installer is supposed to function as adobe reader if a user doesn't have a license and as the full version of Acrobat if they sign in with an account with a license. Ok thats all well and

Hi , I've recently been editing a PDF in the newest Adobe Acrobat with no problems at all. When I went to open it the other day these boxes had appeared over most of my text (letter specific) (see images).I've tried some of troubleshooting options including:  Turning Off Replace Document Colors in Accessibilities. Unchecked Save As optimizes for Fast Web View.Force Embed fonts in Preflight Panel None of these have changed anything. The interesting thing is that if I highlight the text inside the text box and copy and paste the text (including the ones with the boxes over them)  into word or even a google search bar the text is retained. Which leaves me to believe it is a display problem. The font being used is 'Calluna' and is downloaded and installed correctly. If I change the text to a different font then back to Calluna it turns most of the black boxes back to text (expect for bullet points).  Any help would be appreciated as this is a 65 page

Seit Update auf Sonoma ist der Schließen-Dialog in Acrobat nicht mehr per Tastatur (Enter für Sichern/Esc für Abbrechen) auswählbar. Man muß erst mit der Maus ins Dialogfenster klicken.Habe ein Update von Monterey auf Sonoma (14.6.1) gemacht. Seit dem ist bei Betätigung von cmd-W der Schließen-Dialog (möchtest Du deine Änderungen speichern?) wenn er aufploppt nicht aktiv sondern grau wie im ersten Screenshot. Dementsprechend kann ich dann auch nicht auf Enter drücken um zu speichern oder ESC zum Abbrechen, bzw. Tab-Leertaste zum Nicht speichern drücken. Muss erst mit der Maus in das Dialogfenster klicken, damit es aktiv wird. Dann wird "Speichern" blau und ich kann wieder die Tastatur benutzen (2. Screenshot). Ist natürlich umständlich, wenn man mit etlichen Dokumenten arbeitet. In sämtlichen anderen (Adobe)-Programmen funktioniert der Schließen-Dialog wie gehabt. Acrobat ist auf dem aktuellsten Stand (Auto-Update). Hat jemand das gleiche Problem (gehabt) und evtl. eine Lösun

After a free trial Google took my payment and now have declined me a refund. I have 15 days cooling off period from date of purchase which is today 19 April 2021, but they have refused a refund.How do I complain? Thank you 

Hi, I have a script to calculate the hours worked between two times - will include it below. I would like to automatically deduct breaks from the result so if the 'Hours' result is >6 but <12 then i want it to deduct 0.5hrs and if the resultis >=12 then i want it to deduct 1 hr, could anyone please help (hours in screenshot aren't relevant as only 3 hrs but just to show the layout of the form)?   if ((this.getField("End TimeRow1").value.length == 0) || (this.getField("Start TimeRow1").value.length == 0)) {event.value = " 0 Hours 0 Minutes";}else{var timefinished = this.getField("End TimeRow1").value;var timestarted = this.getField("Start TimeRow1").value;var datetimefinished = new Date('1970/01/01' + " " + timefinished);var datetimestarted = new Date('1970/01/01' + " " + timestarted);if(datetimefinished<datetimestarted){var date=new Date(datetimefinished)date.setDate(date.getDate()+1);datetimefinished=date;}var difflnMilliSeconds = Math.abs(datetimefinished -