Questions

Hi guys. I give you with Adobe chat support. Ridiculous and not helpful. if someone can help me please would be great. i subscribed to acrobat pro. However my signatures and initials are not synced across devices. It's only showing up on the device I sign which is iPad. Not showing up on iPhone and Mac. The save to online profile was ticked. Used to work before but I unsubscribed for a while and just re sub and it isn't working. please help. thanks swadeep

Unable to request E-signature for the last month.- Desktop version has no menu item to request signature- Web version has "request e-signature" but when I click on it it shows a red banner "E-signing services are temporarily unavailable. Please try again later." 

When in inDesign, a file with a coloured background frame, I export to a Acrobat pro (interactive), the coloured background does not show in Acrobat pro. But when I send it a recieving they see the coloured background in the file. Wat is wrong? 

I keep getting access is denied when trying to save in the pdf/x. I do the preflight - no errors but can't quite get it to continue. I'm just stuck. Not my forte, for sure.

So I have the following question: I work on a project that is eventuelly going to a print company for printing. They want me to have specific settings for my PDF (for example CMYK colors, PDF/X-1a,...). Now, one sais they want a protrusion of 3mm. So the end format is A4 and they basically want A4 + protrusion of 3mm. Since I am a Newbie and design my Layout with Word (please dont judge me, but it is not that professional) I simply added 6mm in height and length, thinking the 3 mm would thus be ok. Now the printing company wrote that it shows them 216 * 303 (those are the said 6mm extra) and that they want, as I said, A4 + 3mm? How can I do this in Acrobat Pro? 

I just spent 6 hours writing information onto some pdfs, 15 different files. Toward the end of it, I left and came back. When I did, I chose to rename the files through the Finder app to follow a numbered system. The PDFs were still open, unsaved, and unbacked up due to my Free Account. By renaming the files, they were overwritten with the unedited version of the pdf template. The files are unrecoverable via recent files due to the name change and overwrite causing them to give me the error "the file you are trying to open is no longer available and cannot be opened." I don't have any up to date system backups for today that features these files. Is there any way to revert them or am I out of luck. Any help would be very appreciated as I'm not sure I have enough time to remake them. I am on Macbook. 

I have a fillable form that I have made. I filled it out and used the "save as" function to save my form.  One of these fillable boxes needs a correction to what I have previously typed. When I click in the field, it appears to let me change it. However, when I tab to the next field, it reverts back to the original text. All other fields will allow me to make changes. When I click in this field, it shows me what I changed it to. Any advice would be great on how to fix this. 

I know you can set the default initial view for any document after that document is open, and you can set default page views (e.g., one page, two page) for all documents, but how do you set the Show Cover Page in Two Page View the default initial view for all documents?

This is a problem I've been working on and everything I search online is either old, no one responded, or the solution doesn't work.  I created an Adobe profile for this Community hoping maybe someone here can help, I did search the community here but didn't find a fix. Problem: I can't combine multiple Microsoft Word files into one PDF document.Examples & Explanation: Someone I work with has several Word documents that they want to combine and convert into a single PDF.  I've done this for years and I was showing them how with Adobe Acrobat DC.  On their Surface PC I selected all the files right clicked and selected "Combine Files in Acrobat".  It opens Acrobat's window showing the files with the "Yellow !" on each file with a message at the bottom that says basically that there is a problem with the files or the file type is not supported not allowing the Combine option.   I went into one of the Word Documents and I can use the Adobe Plugin to c

Hello, How can I improve the clarity and darkness of scanned PDF documents when printing them, such as lengthy reports?

I'm using Windows 10 - most of my adobe files have a filebox icon on them and I cannot open the files. See attached image. Some of the files are fine. I have been trying to resolve this for over a year. Any suggestions?Thank you for any help!  

Ich habe eine Png Datei bei Acrobat online in PDF umwandeln lassen und möchte es nun auf mein iPad wieder abspeichern. Auf Acrobat.Adobe.com sieht man die Datei, es gibt aber keinen Downloads Button. Wie mache ich das?

My issue: I created a PDF form and I tested and tried it on the computer and other computers and it works fine.  I open the same form on a cell phone and when i click a particular box it prefills information that I do not know where it comes from, I can not find the info on the box it relates too and I cant make it appear anywhere but the cell phone.  What am i missing?

I've created a form with multiple drop down lists. I have selected Auto Size for the font size.  It works great while I am working in Adobe - the text is sized to fit within the cell.  However, when I open the file as a PDF (like my client would receive it) the auto size doesn't work and the client selection is too large to fit in the cell.  Am I doing something incorrect to make it work on the PDF?  

Bonsoir,    depuis quelques jours, les documents ouverts dans Acrobat se ferment automatiquement au bout d'une minute. Merci de votre aide.   Bonne soirée

Hi Would like to ask, I tried using the other solution https://community.adobe.com/t5/acrobat-discussions/empty-fields-notification-script-on-a-pdf-form/m-p/10010427 and https://community.adobe.com/t5/acrobat-discussions/empty-fields-notification-script-on-a-pdf-form/m-p/10010427 but it seems only the first "Approximate1" text field are being recognized. on my document, what did i do wrong? Also, is there a better way around instead of using checkbox as trigger for checking the text field blanks?Thanks in advanced.

I got a new PC and  downloaded Adobe. When I went Print Production-Preflight there is no data of profiles. I need to flattened documents daily. I have tried reinstalling. It works on my laptop but I need it accessible on my PC. Help!

I have read the available information for if/then statements, and it seems they are all regarding calculations.. I am here to see if there is a way to do "if this checkbox is selected, then allow this text field to be filled out" or even "if this text field has text entered, then allow this text field to be filled out"..

I'm pulling my hair out. I've done many of these forms and I've never had this problem. I'm attaching screenshots. My fields are numbered and listed in the correct order. When I tab in "Prepare a Form" it tabs correctly. When I send the form to another email and complete it on my own, they tab incorrectly (though consistently). I disabled "Automatically adjust tab order when modifying fields" as a troubleshooting step and nothing changed. I've tried tabbing by structure and row. No changes. I haven't tried manually sorting because they're already in the correct order. How do I fix this? I've even deleted and recreated the DOB field and it still doesn't function correctly. 

Hello, I am updating a form field to be able to calculate the product of one form field by another form field, however one of the fields a statis field and the other can be editted. When I try this code in the custom calculation section, it will only caluculate the first item of 10, but nothing afterwards, and any changes are not updated accordingly. I am at my wit's end and have tried all I can think of with no results. I put in validation instead of calculation and tried altering the code a few times to no avail. Any help would be greatly appreciated!  "4 Funds" is a dropdown box and "Annual Income" is a static, calculated field that cannot be editted. var Funds = this.getField("4 Funds").value;var Income = this.getField("Annual Income").value;if (Funds == 10)event.value == Income*8.9;else if(Funds == 15)event.value == Income*12.4;else if(Funds == 20)event.value == Income*15.4;else if(Funds == 25)event.value == Income*18.1;else if(Funds == 30)event.value == Income

I changed the colors under preferences to replace the documents colors. This seems to have affected the colors in the bookmarks pane. When I hover over the bookmarks, the white color turn into black. If I revert the colors in preferences and hover over the text in the bookmarks pane, the text changes into white. I find this behavior unexpected. Is this a bug? Is there a way to stop the behavior? I need the text to be white so I can read it easily.I am using the latest Acrobat Reader version in Windows 11.

Hello, I have a small issue regarding Adobe Fillable Forms and receiving responses.I have 4 Forms that need to be set up to receive responses on a network drive.2 of them worked, no issue whatsoever.The other 2 however are running into issues. I can distribute them no problem, however when testing I am unable to submit the form. Comes up with the message "Adobe Acrobat could not submit your data. Please see tracker for more information"The tracker does not contain any information regarding this.Some other info,All forms are copied off an original, so there's not huge differences between the two.Ensured I had read/write access to the Network location.Even tested on my desktop and ran into the same issue.Created a second network location - did not work.Any help will be fantastic.Thank you,Joshua

hello, a user has a problem opening/adding a sharepoint store place. i already cleared chrome, edge and firefox cache, not better. i reinstalled adobe reader and deleteing all folders from program files, programdata, user folder, not better.if i changed the user, it's ok. can you help me.  

I am seeing a WCAG error in PAC that I've never seen before, "Document language metadata is not ISO-compliant."  This is a simple 1-page PDF generated using Acrobat plug-in in Word. Acrobat version is 2023.008.20458.  Language in the file is set to English. There are no other language assignments on the Tags or Content. Is this a result of today's (1/5/24) update?  I can reproduce the error on another file by doing a Save As from Acrobat, but it also goes away once I Save As Optimized.  I cannot resolve this error.  The file is tagged correctly, has no images, form fields, attachments or other features. It's a very simple text only file that reads well using a screen reader, but this error persists.

 I have a set of pdf leaflets in Hindi, Nepali, and Thai. Acrobat's Accessibility Checker fails all of the PDFs on character encoding.The fonts are all OK, and the .ps/Distiller doesn't work.