Questions

I have one question about changing the order of executing the fixups  in Custom Preflight Profiles...Ive build a Custom Preflight Profile. It needs to be executed in right order in order to make changes in a way it should be done...Its custom DTP problem of fixing the dimensions book in PDF format...Ive made a Custom fixup. It consists of 5 Fixups and i need them to be executed in right order... i mark them from 1-5  http:// but when i run the fixup it changes the order of execution so it ends up like this...of course because of changed order fixup didnt fulfill its purpose...is there some way to force order of executing the fixups?i couldn't find the logic behind this onethank you!

I can see the entire file with the built-in preview for Mac and even web Acrobat but couldn't do it on the local Acrobat app. It's so frustrating, could someone let me know how to resolve this?

I have tried so many solutions, but none seem to work. I have 5 checkboxes with a single name to make them a group.  I have the Export value of each box set to 1 thru 5 respectively. When I check the check box with the export value set to 1, I am trying to get the TextField1  to show the phrase "1-Low" without the quotes of course. If the check box with the export value set to 2 is checked, I am trying to get TextField1 to show "2-Medium" etc... I can change to radio buttons if nessasary. Check box with export value 1 = TextField1 value = 1-LowCheck box with export value 2 = TextField1 value = 2-MediumCheck box with export value 3 = TextField1 value = 3-HighCheck box with export value 4 = TextField1 value = 4-CriticalCheck box with export value 5 = TextField1 value = 5-EmergencyIf none of the check boxes are checked, the TextField1 would be blank. Any help would be sure appreciated. 

How can i get rid of this blue box it doesnt let me type.

How to fix :There was an error processing a page. There was a problem reading this document (135).

Hello,  I have been working on a script that would change the ArtBox of the page but it does not seems to be working. Here is a sample script: for (var o = 0; o<this.numPages; o++) { var crBox = this.getPageBox('Bleed',o); var trBox = this.getPageBox('Trim',o); var rightBleed = [trBox[0], crBox[1], crBox[2], crBox[3]]; var leftBleed = [crBox[0], crBox[1], trBox[2], crBox[3]]; if ( o % 2 == 0 ) { this.setPageBoxes({ cBox: 'Art', nStart: o, rBox: rightBleed }); } else { this.setPageBoxes({ cBox: 'Art', nStart: o, rBox: leftBleed }); } }The idea goes like this; for every odd page, set the ArtBox to BleedBox except the left side (use TrimBox instead). For even pages flip the sides. But it does nothing in return. Strangely, if I replace the ArtBox with MediaBox like this: for (var o = 0; o<this.numPages; o++) { var crBox

I have found the "Add Text Comment" (no border) in the new version but I cannot get it to "wrap" at the end of the document right margin, ie, to automatically drop down one line (single space) and return to the same column as where the text comment first started.  Has that been eliminated so I have to do it manually if the text comment exceeds one line?  

I'm trying to solve a mystery for a friend.   He's trying to combine a number of documents into a PDF using Windows, however the documents he created from an EXCEL file are importing larger than the word documents.  They're still an 8.5 x 11 ratio, however they're 2x or even 3x as large. Is there any reason this is happening and is there a way to prevent or override whatever setting he's using? We're using Acrobat Pro for Window 10 if that helps. Thanks

Hi there so I have had the user try to convert a pdf file to a jpg file 3 different ways and none of them actually create the file. This is happening for a few users in our organization if we go file, convert the progress bar moves slowly and then you go to find the file and it's not there. Then if you go file, save as tick the convert box it moves quicker and then you can actually see the file in file explorer. However when you open the file it says that it has been moved or deleted and then the file disappears from file explorer. Would appreciate some help with this as it is causing our users quite some frustration.  

In Adobe Acrobat DC I use the measuring tool often. When you set the Line properties it will save the style, thickness, colors & opacity but the "Start" and "End" line arrows are reset each time back to "Open". I make the new properties default with the Start and End as "none" but each time I create a new line the arrows return to "Open" so on each measurement I have to open the properties and reset each back to "none". This creates a lot of extra work. Is there a way to set the overall default to "None" or is there a work around. The arrows get in the way for anyone wishing to draw lines on forms.

I have a Master Page footer with a URL in InDesign. When exported, the URL is a clickable hyperlink.  But when I run an Accessibility check in Acrobat, all footer instances on all pages fail "tagged annotations." The footer URL is not tagged in the Tags view. In the Content view, it exists as a "Link" under Annotations and as a Container <Artifact>.How do I fix this?

I'm looking for a script that will do Average Time of Day for 24hours? for example "Start"=13:21 "End"=16:02 average time of day would be "Mean"=14:41.  Thanks

I have set up a budget form and at the end I'm subtracting one manually entered field from another field with manually entered data.  This does nothing at all in Acrobat XI Pro. I got nothing, nada, no result.  In Acrobat DC Pro and DC Reader I get a result with like 8 decimal places (.00000000) and I can't see how to limit this to no decimal places. Now when I reopen in Acrobat XI, I am getting the same result as I got in DC, but only after a crash and restart of Acrobat. I've even renamed the fields so they are super simple to enter... my equation "Barclay_Last-Barclay" This should be a simple calculation -- have tried the "-" on above the keyboard and the "-" minus sign from the numpad. That makes no difference.  I have tried other calculations using *, for example, and they work fine. Obviously something wrong here, but I don't think it's what I'm doing.  Is it because I have XI Pro and DC on the same Windows 7 machine?  Or ???

I am having a very frustrating experience with signatures using Acrobat Pro 2024. It's outrageous to me that the system only lets you create one signature and one set of initials at a time. The way I've been getting around this when both my wife and I need to sign something is to delete one signature, add another, then add it to the document. Now the system won't let me even delete the existing signature. I click the "X" next to the name and nothing happens (see attached screen shot). Why is this so difficult?!!!!!!

Hello-I have a parent dropdown with 3 dependents but I need only some items to show when certain items are selected.  Code it quite long so here is a bit........what I need is when None is selected from the first dependant list, I only need 2 options to show, where as if any other selection is made I still need all options so show.The highlighted items are what I need visible:var f = this.getField("Additional Capabilities"); switch(event.value){case "Absolute Pressure Decay, Occlusion, Verify":   This is the parent dropdown   f.setItems(["-Select Additional Capability-","None",  when this is selected"Mass Flow","Ramp to Event","Mass Flow & Ramp to Event","Volumetric","Low Volume"]);break;case "Differential Pressure Decay, Occlusion": var f = this.getField("Transducer Range"); switch(event.value){case "Absolute Pressure Decay, Occlusion, Verify":   f.setItems(["-Select Transducer Range-","20 psia","45 psia","115 psia","215 psia"

  We know that change can take some getting used to, and many Acrobat users have had questions about the new modern UI. If you’re looking for guidance on how to navigate the latest Acrobat interface, customize your toolbar, or find essential tools, you’re in the right place!   Below, we’ve gathered some helpful resources to make your transition smoother:   ♦️New to Acrobat? Start HereIf you're just getting started with Acrobat, this beginner-friendly guide will walk you through the basics:➡️ Getting Started with Acrobat   ♦️ Watch a Demo: Acrobat Tips & Interface OverviewCheck out this previous live demo to see key features and tips for using Acrobat’s new interface:➡️ Watch the Webinar on LinkedIn   ♦️ Understanding the New Acrobat ExperienceWant to see what’s changed? This HelpX article provides a clear breakdown of the new Acrobat interface and how to navigate it:➡️ Guide to

I would like to request a full refund for the last two months, as we unintentionally forgot to cancel our Adobe subscription. The service was only used during the first week of the initial test, but the subscription remained active, resulting in charges for both the first and second months. However, we did not use the platform beyond that initial test, which you can verify through the system’s audit log. Given that the subscription was left active by mistake and remained unused, I am requesting a full refund for both months.

The share button is completely broken now: I just want to attach my PDF to an email. I don't want to share a link or share for approval or feedback.

Hi Gary (if I may), I am trying to scan a PDF of a book page proof, but Adobe isn't recognizing anything. Can you help?

For the past month, all of my users with an Adobe Acrobat license have been experiencing significant slowdowns when opening and editing documents with Acrobat.On some newer machines, regardless of whether they have the paid or free version, the program fails to open unless we manually change the compatibility settings to a different operating system. Given that this is a paid software, I find it unacceptable that it behaves this way.Additionally, printing documents from Acrobat has become extremely slow—loading the print dialog alone takes at least two minutes. These issues started occurring after the recent updates.Could you please provide clarification on when these problems will be resolved?

One of our users at our company reported this issue to me. The "Specify where to sign" and "More Options" buttons do nothing when clicked. I tested and confirmed. I already checked for updates and updated Reader to the latest version. I then tested and the same result. I then ran a repair of Acrobat and the result is still the same. We were running Acrobat version 24.005.20320, then upgraded to version 24.005.20399.

So this is something new for me! I figure I'd start here in the Acrobat group before moving over to the InDesign, as users here seem to be more hip to the lingo. Anyway. I've just exported an interactive PDF from a short 20-page InDesign layout. Content within IND is set up correctly for text, Heading tag associations within the paragraph style Export Tagging fields, alt text for imagery, etc., but upon export and review of the PDF only 5 articles tags were created of nearly 20 articles within the document. When I select a line of text to search the Tag Structure Tree to Find Tag from Selection, the selected content is not found. I've combed through my IND layout checking the layers panel on the off chance text frames may have  been dropped into a template or background folder, I've checked the Object Export Properties on page content that is not showing in the Tag Tree, confirmed the same paragraph styles are in place, and I've exported to both interactive and print PDF

Hello! I have Adobe Pro through my organisation. When I select request e-signatures there is an infomration box saying that I do not have permissions and to contact my administrator.  I have done this and they have looked and checked at the subscription and my system and everything is correct. We have also checked other Pro users and they have the ability to complete this task. Could somone please help provide an alternative solution to this problem. Your help is appreciated. 

It would be great if Adobe would have an Acrobat option that reflected the wider Creative Cloud suite. Acrobat has always been an odd man out in the Adobeverse, but the past few iterations have become obtuse and non-intuitive even by Adobe's standards. The most irritating aspect is the dramatic changes to the interface as "features" have been added. The Creative Cloud apps (while certainly bloated and complicated) are at least fairly consistent from one version to the next. Those of us who use Creative Cloud apps regularly are likely frequent users of Acrobat. Dealing with one family of Adobe apps is irritating enough. Adding another constantly "improving" program really sucks out what little joy remains when using Adobe products. I recognize there is a large universe of Acrobat users who don't use Creative Clouds apps, so it is unlikely Adobe would apply Cloud's dense GUI to Acrobat. But perhaps they could release a streamlined version that would allow CC users to more easily use Acro

I apologize if I asked this before, but it has been a tough week and my brain is totally zapped.I have a doc which (originally) is A4 portrait. I want to print 4 instances at half size, 2 on each side of a landscape A4 paper. Now I know I could do this by telling it to print pages 1,1. But there is only one page in the PD file so it greyed out those options:SoSo as you can see, it is only giving me one instance and I want two on each side of the page (have auto-duplex printer) How to?Thank youSusan Flamingo