Questions

For nearly 10 years, our team has been PDF scanning documents, creating a share link, and then we store that link in our internal database to view the documents when reviewing customer records. Our team has grown, and we have about 15 acrobat team accounts..Recently, one of our long-standing users left the company, and we made the account "inactive" and all the shared links stopped working. We were able to re-allocate the licence and the shares came back. The problem is, we need to store the documents in the "organisation", not against individual users - we need to allocate users as they come and go. Worse, we now have a lot of accounts that we can NEVER change/disable because it will break all the links to the shared documents we have created over the last 10 years! Apparently, making their files available to another licenced user is INSUFFICIENT to make the shared links active. The goal is to have a central "organisation wide" repository of PDF documents that

Dear all,yesterday I launched Illustrator, then pressed Cmd-O, selected a PDF, selected a specific page to Open and everything looked fine. I saved this as an .ai file and worked on it for a while, moving the image to another layer, drawing above it, etc. Today, when opening the original PDF in Acrobat, it started to behave strangely (slow, flashing screen, non-responsive) and upon going to the page that was opened in Illustrator the error “Not enough data” appeared and then Acrobat crashed.Going into macOS Finder and looking the that PDF returned a PDF icon without a preview, clear sign of a damaged document. Neither Preview not Acrobat could open it with all its pages intact. I used Time Machine and restored a previous version but this was quite scary. Please know that I didn’t LINK the PDF to Illustrator, rather opened one of its pages and then saved it as an .ai document. What did I do wrong? How can my workflow be improved so that this doesn’t happen again? The reason for opening

Adode Acrobat을 크리에이티브 클라우드에서 설치했는데 안열립니다pdf를 열려고 하면 어도비 아크로뱃에 할당된 CPU가 0%로 뜨면서 응답없음으로 넘어가버립니다… 삭제 후 재설치해봤는데도 안됩니다ㅜ I installed Adobe Acrobat from Creative Cloud, but it won’t open properly.When I try to open a PDF, Acrobat shows 0% CPU usage in Task Manager and then becomes “Not Responding.”  I’ve already uninstalled and reinstalled Acrobat, but the issue persists.Has anyone experienced this? Any suggestions on how to fix it would be appreciated.Thank you.

I have uninstalled Acrobat reader from my PC due to an error message that I was receiving. Ever since, I am trying to install it again from the download page of Adobe, but I have no luck. I start the installation, the installation runs fine and when it finishes I get a success message. BUT the app is not installed on my PC. I cannot find it in my installed apps and i cannot ask my PC to open PDF files with Acrobat. They only open in my Chrome browser.I have tried to clen up the whole thing with the Adobe suggested cleaner, i have repeated the steps a million times, still no luck.   Can anyone suggest a solution?   Many thanksDinos

Using Acrobat 2020 Pro I'd like to be able to rotate a batch of pdf/a files counterclockwise 90°. I tried a couple of PreFlight options both the standard menu options and the print production extensive menus. Honestly there are so many options I don't really know how to configure it correctly. It seems daunting for such an easy task. The standard menu preflight did not work it seemed to skip the rotation for all the files during the action wizard.

How is the Opacity effect in Painter consistent with that of Stager? The transparency adjustment in Painter is quite different from that in Stager.

初めまして。弊社でiCADにAdobe PDFを導入した際の不具合について報告します。iCADで部品図をPDF変換する時にAdobe PDFを導入しましたが、変換元のicdファイルをPDF変換するとicdデータの名称の【.】以降の部分が消えてしまいます。(例:製品φ0.5mm.icdをPDF変換すると、製品φ0.pdfになってしまう)テストでWordやExcelで同様なことを行った場合はこのような不具合がありませんでした。もし有識者がいましたら教えてください

Hallo zusammen,ich muss über 2.000 einzelne PDF Dateien mit einem Java Script ausstatten.Überall soll das gleiche Script rein.Hat jemand eine Idee wie man das am schnellsten macht, außer alles von Hand einzeln reinkopieren? 

Windows 11 machines, the C:\Windows\Installer folder gets dozens of 1gb .msi files every month? They keep downloading to the folder and never disappear. Some machines have filled up over 300gb of these files hitting that folder.  Any idea what might cause it? It's not a folder we can just willy nilly delete stuff from...any ideas? 

I recently installed the recent Adobe Pro DC updates. A simple yellow highlighting feature used over the years is now seemingly impossible. When clicking the highlighter, the text areas show myriad border lines and when I try to put the cursor in front of text I want to highlight, huge blocks of asymmetrical shapes are highlight in yellow instead of just the word or sentence I am wanting to highlight.I am also finding other simple edit functions are not working properly.Please advise.Douglas Stewart[Personal info removed by Mod: Email]

Hello Adobe Community, Alot of my users are experiencing an issue when they open a PDF document, it hangs or freezes randomly. This is causing work disruptions across the board. I've done research and tried multiple solutions, the solution that seems to work as of right now is disabling the option "enable protected mode at startup". I have a specific user who has an addon that requires this to be enabled. Is there another workaround that wont require this to be disabled, or possibly a permanent fix in the works? My adobe version is currently 23.008.20421.0 this is the most current version of adobe acrobat.  I've already done a full reinstall of the application + I ran the adobe cleaning tool. Still having this issue afterwards. 

When opening the attached document in Adobe Acrobat Pro (desktop version), an error message occurs stating that it cannot extract the embedded font. On the other hand, the text is successfully displayed in Adobe's web version, Foxit PDF, and Chrome. 

The opening page shows lots of tiles like ‘create a template’ and  ‘suggested tools’. I only want to see a list of recent files and not all this clutter.  Is this possible?

I create PDF’s all day long as reports as part of my job. Some jobs have multiple reports per day. My cloud-based software creates the PDF and opens it in the Adobe Chrome extension in a new tab. (This is what i want it to do. Otherwise it would download it to the Downloads folder, give it an automatic name, and then I’d have to load the full Acrobat app, review it, close it, and then press F2 to rename and file it away. So I’m NOT looking for another way to view the PDF files. It’s working fine.What’s NOT working fine is that every single time I create a PDF and it opens in a new tab, I'm greeted with the following nagware banner: (attached).In my case, I’m the one creating these PDFs. I don’t need a generative summary of my own work. I know what it is… because I'm the one that made it.PLEASE give us an option to remove this nagware! There’s a great selection of AI tools in Adobe. I know where they are if I need them. I don’t need a constant browser lag becausey you’ve got to inject j

Hi everyone, I've got a layered file which I simply cannot access properly. It's a sewing pattern and you should be able to switch the right size layer on or off to allow you to print it off as you wish. However, in both Reader and Acrobat the layers properties etc are all greyed out so I cannot access any of it. I've attached a screenshot to show what I mean so I hope someone might have a solution! (and yes, I have been into preferences>document> allowed layer state to be set by user information) Thanks, Ian Apple 2017 Imac running OS 10.13.6 High Sierra

I am having the same problem with Adobe Acro Pro recently switching text to bold type. I don’t know how to turn this off and would appreciate anyone who knows what to do about this. 

How can I disable the blue prompt “This PDF contains unapplied redactions. To permanently remove the selected content select Apply.”I do not want to remove the selected content, and I am afraid that I might accidentally click on “Apply”.I use redaction as a workaround to find and permanently highlight all occurrences of a word in the file, because Adobe Acrobat does not have a search and highlight feature.Thanks.

Adobe Acrobat X Pro 10.1.1 on Mac OS X 10.6.8I've been trying to combine 2 pdf files (scanned to pdf using Preview on Mac) in Adobe Acrobat. However, it keeps getting stuck on checking for security settings for a long time (see screenshot below). I checked the security settings on each pdf file and they both are showing no security.I opened the original file using Preview, open the Print window and saved it to PDF under different name and still I can't combine the files. Is there any other way to get this done? I've been searching on Google and this forum for hours and found no solution to my problem. Thanks.

The user is running a Windows 10 PCUser did no have an issues 2 weeks ago using the Digital Signature, he would click on the Sign and the document would be sign. Now, the user gets to the sign buttom but after clicking it nothing happens.I have tried every solution found in the forum but nothing has worked.I have uninstalled and re-installed Adobe and still same issueI have change security settings, and re-added the certifcate still same issueUser is currently running Acrobat Version 25.1not sure if anything in the Integrity report would help to solve the issue 

Do you have any idea how many PDFs I have open at a time? Sometimes all grouped within one "page" of tabs, while others opened all by themselves. When switching between files I need to first reference the PDF file name so I know I am selecting the correct file. No longer do you show the entire file name within the tab, even if there is only ONE PDF file open...why did you change this? Now I have to take multiple steps to see a file name including leaving the file I'm currently within, suchas an Excel file, then select the Adobe PDF and hover over the tab to see it name. Are you kidding me? Not efficient whatsoever. Let the tab take up as much room as it needs to show the PDF file name! If I add another PDF file to the same grouped "page," then show as much as you can of both PDF file names. Why did you change this? I'm trying to understand the reasoning.

I've created a Fillable form using text boxes and it works well in the preview except that all of the text boxes are blue. I would like my users who are going to fill out the form to not see the blue text boxes; the text boxes should just look white/transparent (like nothing is there) until they put their cursor in the answer area.Does anyone know how to edit/fix this? I'm not a proficient user of Adobe so I may be making newbie mistake! Thanks.

HelloI have very little-to-zero knowledge of javascript so would appreciate any help/advice you can give me.I have searched the forum/internet and cobbled together snippets of code to create the attached dynamic stamp which has various text boxes, radio buttons and dropdown boxes.It (surprisingly) works, but the 2 dropdown boxes appear in separate popup windows so there are 3 popup windows in total.Is it possible to have just one popup window that combines everything?It would also be incredibly helpful if the dropdown boxes didn’t have to be selected every time and had default choices (Approved & Coded for DropdownApproved and File for DropdownFile).I have attached my stamp, and the code is below - apologies for the state of it - as it’s a mashup of random bits I’ve found through searching the internet, I’m sure its full of unnecessary text and is pretty ugly.Thanks again //-------------------------------------------------------------//-----------------Do not edit the XML tags-----

Hello,This topic has arisen before, but the solutions I found aren't working for me with the current version of Acrobat Pro. I assemble graphic novels - the latest one I'm working on has a problem with OCR as the cover page is being tilted when I don't want it to be (image 1 - red outlines indicate where the image has been tilted, creating a white edges that should not be there)I went into the "Scan & OCR/Enhance scanned file" setting and unchecked "Recognize Text" - but the page is still being tilted. (image 2) I saw advice that I can turn off "Recognize Text" via the right side panel using the "Scanned Documents" tab - but I don't have a "Scanned Documents" tab (image 3)Final image is the version I'm using for reference.Any help is greatly appreciated. Thank you. 

I just replaced my ancient laptop, but with the new one I also had to re-download Acrobat Reader which I use for text proofreading (that's my job). Except, the new version of course no longer supports that, instead I'm forced to manually select to "insert text" or "replace text" every single time. I'm wondering if anyone knows the number of the last Reader version that supported automatically doing that without having to select the right tool first, and where to download it? I believe it was some time in 2023 when that changed.

If out of Text1 and Text2, Text1 is blank and Text2 has text, then Text3 will populate whatever is in Text2, and vice versa for Text1. Text1 and Text2 will never both contain text or data at the same time.