Questions

When I have a document open and I have edited it, when I click on the X to exit, it asks if I want to save. Whenever I click 'dont save' it highlights 'save' and saves the information when I didnt want it to be saved. Any idea why?

Hi Guys, First of all thanks in advance for any help with this issue. I have a form that our staff uses to quote for jobs. I have the form set that once our staff member digitally signs it, it turns all the other fields to read-only. A section of this form needs to have 10 checkboxes which are tasks for the job we are quoting for. For each quote, any amount of these checkboxes can be selected.  What I want it to do is say I select 3 of these checkboxes when our staff digitally signs it I only want the 3 checkboxes to be shown and the others will be hidden is this possible?

hi can i move the order of files once i create a portfolio?when i add a new folder to a portfolio how do i drag files from the portfolio into it?thank you

Using Adobe Acrobat Pro, with the option to use "old acrobat" enabled. The problem I am having is when I am trying to make fine adjustments to a form field when zoomed in, when I move the field the screen dramatically moves to the right or left after I let go of the mouse button. What do I have to do/change to make this behavior stop? Thanks.

Until recently I could open any .pdf file on my computer with just double clicking the file on Windows 10.  Then one day that didn't work, instead it would show a miniature view of the document in the right side of the screen. Then if I double clicked a second time, it would open.  I looked at the Edit/Preference page, I don't see anything that would change it to opening on the first double click.  Can anyone tell me what I'm missing?   

Is it possible to define a white textbox after a text. I tried to do it in a pdf with constuction drawings. But it doenst work. Not with a rechtengular box and the textbox over it and not with the point out function (then white is transparent).Any adiveses how to do it?Best regardsMarius

I have the problem that when i use the measurement tool on a pdf socument it works correctly but i cant change the size or color of the numbers from the measures. I know that there was a workaround with a textbox where i can define the designations and then copy it to the commentary section of the measures. But it doenst work anymore. Any adiveses?Best regardsMarius

Hi all we recently upgraded some of our users to the latest Adobe Pro (2024.002.20759). One of our user has a weird problemPlatform=Windows 10 22h2 The user in questions created several fillable PDF (with a 2017 Pro version) that she modifies overtime, recently, after her migration to the new version, she started to have issues where she could do some modification but after a while, the PDF woulf say that the document was read-only and the save-as option would not even work giving out errors. On my side, i can look through Active directory to see which files a user is opening but for that specific person, i could not see her opened PDF. If we stop everything, open the same file, i see her in the file on my side, she starts to modify but after a while, same thing, it's like she never opened the PDF, it's just on her session and she can't save it in any way.-The windows preview pane is not set on this machine so it doesn't lock up the PDF-no one is opening the file.-T

Why does a "bad parameter" error message pop up when I try to use the bubble tool?

I have an older version that I wish to activate. How can I do that?

We have the following custom calculation script: event.value = ( this.getField("Food Minimum").value + this.getField("Lunch Minimum").value + this.getField("Service Charge").value ) * ( this.getField("Food Service Tax %").value ); The problem occurs when Food minimum or Lunch Minimum are blank (no data), the calculation multiplies the value of the non-blank field, circumstantially. if Lunch Min is blank, and you enter a value of $1 in Food Min, it will calculate as $10 (one dec place)if Lunch Min is blank, and you enter a value of $10 in Food Min, it will calculate as $100 (one dec place)if Lunch Min is blank, and you enter a value of $100 in Food Min, it will calculate as $10000 (2 dec places)if Lunch Min is blank, and you enter a value of $1000 in Food Min, it will calculate as $1,000,000 (3 places)..up to a value of 4166 ..  enter value 4167 and the calculation will now go to 4 decimal places (41,670,000) *if you reverse and leave Food Min blank instead, the

I'm trying to insert a schematic sectional drawing in PDF format, that I created in Autodesk Inventor (see attached), as a high-resolution image into a Word document. However, this apparently simple task seems to be ridiculously cumbersome. I tried some different file formats and conversion tools but couldn't achieve satisfactory results so far. Here are my attempts:Creating a screeshot of the PDF and inserting it into the Word document/ Problem: Poor resolution when zoomingConverting the PDF file with the Adobe tool to a Word file and and insert it into the Word document / Problem: Display errors in the hatching and partial conversion of the central dash-dot line into a dashed lineConverting the PDF file with Illustrator to SVG, insert it into the Word document and save as PDF / Problem: Line width becomes much too thick and hatchings become color-fillingConverting the PDF file with Illustrator to SVG, insert it into the Word document and save as Adobe PDF / Problem: Hatchin

Does Acrobat Pro DC have the latest accessibility checker update of WCAG (Web Content Accessibility Guidelines) 2.1? The WCAG 2.1 update was released in June of 2018, but it's unclear to me if the latest Acrobat Pro products have that update included or not. Does anyone know if that will be included in an Adobe update or will it need to be downloaded separately to have the latest version WCAG 2.1 for the accessibility checker?

Hi, I'm using Acrobat Pro on my mac and i can't find out how can i resize (dimension of file) the pdf. Please HELP ME!!!Thank you

I've created an interactive PDF in InDesign 2023 and exported it as an interactive PDF in the most current version of Acrobat. The text is vertically centered in the field.  Apparently I can't do it in InDesign and I have to align the text in Acrobat, but there's no way to grab the text field. I'm fairly new to Interactive forms in ID/Acrobat. I've Googled this and it's making me crazy. Can anyone tell me how to vertically align it to the top of the field?

Olá. Está havendo cobrança no meu cartão de crédito referente à Adobe, porém, consta na minha conta que não tenho plano pago. Preciso resolver.

Totally frustrated, after cancelling a pay plan my free version isn't working when I open a file. it opens then shuts down

Pretty much as I stated above.  I have the full Acrobat Pro DC - billed yearly.  When trying to edit a PDF etc, it won't let me and instead asks me to subscribe or upgrade.I've gone into my account and it all looks in order there - so why is it not registering that I do have full access.  Do I need to uninstall and reinstall?

Hello, I have been unable to save anything in acrobat because my pop up on my Macbook comes up completely blank(See attached image). I have done everything i could find online to try to fix the issue including: 1. Acrobat>Preferences>General> checking the box for "show online storage when saving files" 2. System Settings>Privacy & Security> Full Disk Acess3. System Settings>Privacy & Security> Acessibility 4. I have tried to work around this by hitting print then trying to print to PDF but I get a message that it is not supported. 5. My computer has more than enough storage space available.Are there any other things I can try? I am unable to do my job if I cant save documents. Please help!

I have a client who asked if there is a way to grow/shrink text boxes based on amount of text (dollar amounts in this case).Also, I've got the form set up with 4 bullet areas, but they wondered if it's possible to add bullets, as a user, based on whether they need the space or not. So, start out with 1 bullet area, but add bullets as they type. Is this even possible?

Trying to use the Acrobat AI to add up totals from a cc statement for certain categories, it did it fine a couple of times now it tells me it's against guidelines. It starts, lists about 2 things then gives me the message. Luckily I'm still within the trial period so I will cancel it, but that's ridiculous.  

I have a PDF created by someone else and don't have the source file. I want to create an editable PDF with form fields, some of which need to retain existing text in the form fields - but which the client can then edit if necessary. I'm sure there is a way to create a form with retained text in form fields but can't seem to find it !! Any help gratefully received 🙂

BUENAS TARDES, PAGO LA SUSCRIPCION DE ACROBAT Y NO PUEDO UTILIZAR LAS HERRAMIENTAS, A PESAR DE QUE TENGO LA SESIÓN INICIADA Y DESINSTALE E INSTALE NUEVAMENTE EL PROGRAMA, NO PUEDO UTILIZAR LAS HERRAMIENTAS Y ME SALE LA LEYENDA DE PRUEBA GRATIS 7 DIAS, CUANDO SE SUPONE TENGO ESOS DERECHOS. GRACIAS 

Hello! I am trying to solve a view problem with bookmarks. I have set my bookmarks and sub-bookmarks within a document and they work well. However, when I select a bookmark, it shows that section in the middle of my viewable screen instead of the top of my viewable screen. Is there a way to change this so that whatever bookmark I click automatically displays at the very top of my viewable screen? For example, in the image, how can I make the bookmark for section 9 show at the very top of my screen? Thank you! 

Hi, This happens occassionally across the whole organization.  When we receive a PDF and in the first "Fill and Sign" attempt, the selected signature disappears when we paste it onto the form.  In the 2nd attempt, the signature remains.   So some users who do not notice the first attempted signature has disappeared and email the "approved" form with missing signature. Does anyone has a way to fix this? Thank you. Mark