Questions

Mac OSX Sequoia.Latest version of Adobe Acrobat Pro Classic 2017. Canon Pixma IP4950 PrinterI have tried clean install, print as image, changing security settings, calling adobe customer support, new Mac profile. My startup drive is not acse-sensitive nor is it encryted.     

For MacOS 15.5 using Adobe Acrobat version 2025.001.20529 selecting create new pdf from scanner does not work anymore. However, under MacOS setting,  selecting scanner allows creating a PDF from scanner.  Using Adobe Acrobat to create pdfs using scanner does not work. MacBook Pro 14Scanner Canon TS 9520MacOS 15.5Adobe Acrobat Version 2025.001.20529

Acrobat isn't working.Attempts to uninstall and reinstall don't work. 

Anyone else experiencing incessecent bugs while trying to use Acrobat AI Assistant. I'm a paid user and yet I've not been able to use this assistant even once in the last few months. It selectively works only on the browser but not on my desktop app.  Takes several minutes to process any document and ends up with the same "Error" screen. Receive the same error across my phone and laptop apps. Why put out a feature when it doesn't work? I'm sure there are tight deadlines to catchup with the AI race, but atleast build something which works before rolling it out to the end-users. Really spoiled my experience with the constant loading, processing and errors.

antes de eu assinar um plano da adobe, minha filha tinha instalado uma versão do acrobat acho que era CS  a versão de 2025, acontece que assinei o plano, e esse acrobat não atualizava, passaram-se meses e não estava atualizando. Desinstalei o mesmo com o desinstalador do windows e passei um app para limpar o registro do windows. Acontece que toda vez que abro o adobe cloud desktop essa versão do Acroba esta la, não desinstala, mostra desinstalando 1% e para,  não deixa instalar versão nova baixada do sitio da adobe oficial até porque ele abre junto o Adobe cloud. Não sei o que fazer o suporte não tem contato direto fica na IA chata demais. Alguem pode me ajudar?  

Myself and a colleague, both on Windows 11 Pro machines (updated to the latest version) both are having encountering a complete freezing of Adobe Acrobat Pro when adding text to an existing PDF. For my own laptop, I hardly think this is due to hardware or software limitations. It seems to happen when a few documents are open, and is really slowing down our work. It's faster to use the free Microsoft Edge PDF comments tool! Adobe version:  Laptop spec: Hardware:ThinkBook 16p G5 IRX - Type 21N5CPU 14th Generation Intel® Core™ i9-14900HX Processor (E-cores up to 4.10 GHz P-cores up to 5.80 GHz)Ram 32 GB DDR5-5600MHz (SODIMM) - (2 x 16 GB)Storage 512 GB SSD M.2 2280 PCIe Gen4 TLCGraphics card NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6 SoftwareWindows 11 Pro 64 EnglishVersion 24H2OS build 26100.3775

Je dois insérer une couverture et une page blanche au début de mes documents. Je me place avant ma première page existante et demande l’insertion de ma couverture “insérer à partir du fichier”, mais la couverture se place après ma première page existante. Cela fait la même chose lorsque je demande l’insertion d’une page blanche. Ce n’était pas le cas il y a quelques semaines.

as an example:123456@@92nd@avenueKirkland,@@@WAThe @ sign doesn’t appear when I’m typing in the field, only when I leave it.

Is it possible to add a ‘on open doc’ event listener at the application level?And where should I save the script file in macOS Sequoia?

sur Mac OS ventura 13.7.8 

Hi all,I've got an annoying problem with Adobe Acrobat. When we open a PDF, and share that PDF with other users thrught the  'Share'-option on the top hand side in Acobat, we are not able to do an advanced search (Ctrl+Shift-F). We are able to add a search word, but when starting the search, we get an error stating that:'A shared version of this file is already opened in Adobe Acrobat. Close the shared file and try again.'Note: I have translated the error from our Dutch version, so the actual English version may be different. However, this error happens with all files that are shared through Adobe Acrobat, and with every user either sharing a PDF or have received an invitation to view a shared file. Every option has been checked and unchecked, without any avsil. The error is only specific to Adobe Acrobat version 2025.001.20474 64-bit. On another - older - version 2023.008.20421 64 bit, that hasn't been updated to the latest version, the error isn't present. Does an

Quisiera saber si mi suscripción me sirve para instalar adobe reader en mi laptop y se pueda sincronizar con mi teléfono 

Just gone to send a document out for signature and the Request eSignature option has disappeared entirely! If I click Fill and Sign, I can sign as myself but that’s it. I’m running Acrobat Pro, but its like it thinks I’m running Reader instead. 

I need help.  I have a problem using Acrobat.  I already uninstall de program and it doesnt work.  When i open the program a black box appers in front and i cant close it.  I already try everything.  Help me. 

I had similar issues of undesirable popups caused by a parasite app “Adobe Genuine Service”. I tried to uninstall, it uninstalled partially and but it’s still appearing in my installed apps and I am unable to uninstall. It’s apparently missing Adobe Cleanup Utility and I am unable to find this utility anywhere. Was this some kind of virus, maybe an official virus concocted by Adobe to force users onto the subscription. Is this even legal? Why can’t I completely remove Adobe Genuine Service? Thank you.  

I have an Adobe Acrobat reader account. Since yesterday I cannot open any of my pdf’s documents in file Explorer.  I have windows and using Chrome as my browser.  I have uninstalled and reinstalled so many times, with no luck.  Support is useless as I seem to chat with a bot.  I am not interested in editing etc any pdf files, all what i want to is print. I have a small business where I do designs using Canva and I need to send these design to my printer for various applications. No matter what i do it tells me I have seven day free trial.  WHAT IS THE ISSUE.  

My experience with the "New" Acrobat DC experience has been nightmarish so far. I'm genuinely baffled by this "update." I've used Acrobat almost daily for a combination of creating/editing and reading PDFs. The reading experience in the "New" Acrobat experience is either sub-par or poorly documented.The PDFs I deal with feature a lot of intra-document hyperlinks. "Previous View" and "Next View" are now available only as clumsy walking menu options. After clicking a hyperlink in a document, it takes a punishing four clicks to return to the "previous view." The ability to add "previous view" and "next view" buttons to the page navigation tools (now on the right of the screen or in the "floating toolbar" that appears in "Read Mode") is inexplicably gone. Reading PDFs featuring hyperlinks is painful.In the View/Show-Hide/Side Panels menu, there are permanent checkmarks next to "Bookmarks" and various other panes. These checkmarks are present whether these panes are currently

Hi, All,I have Adobe Acrobat installed on my desktop PC and when opening I get the message ‘Unable to display Recent files. Please check later’ and nothing works. I cannot combine, split, create or do anything with a file. This stopped recently and I got around it by opening an Incognito Window in Google but that has now given up on me as well. Tried all the usual ‘Help’ files and spoken to various AI bots so a real human with a real human answer would be nice. If I get no joy, I will be shutting my account and asking for a refund of my £100+ paid for this non event!

The issue is that, when I open a pdf document in one client, the same document is opened in a different client acros my local network. None of the acrobat reader´s clientes has the an account logged in the program. All clientes runnig w10 or w11. it happens no matter the version of the acrobat reader installed.At first there was a workaround wich was disabling the acrobat reader collab sync by killing the process is the tark manager, renaming the .EXE and then deactivate the option to auto start the processs. But its not working, as the issue returns after a few days. No clue how to solve it. 

Hello - I am trying to add Prepare for Accessibility to the All Tools menu so I don’t have to keep searching for it or going to the All Tools menu when I’m in Document View. I know I can add individual tools to the Quick Toolbar, but I like having the Prepare option in my All Tools. I used to be able to go to All Tools and ADD was an option. It is not there now. When I click View More at the bottom of All Tools, Prepare for Accessibility isn’t there.I’m using Continuous Version: 2026.001.21662 64 Bit

Hello,I work with technical drawings, which I receive as PDFs from our 3D artist. To extract and edit paths in Illustrator, I usually convert these PDFs to EPS using Adobe Acrobat. This has been the most efficient method for me, especially since the files are multi-page and I often only need selected pages.However, since the recent Acrobat update, I’ve been encountering the following error when trying to save as EPS:"The document could not be saved. This file cannot be found."It's very frustrating, and although I’ve found a workaround—by first converting the PDF to JPG and then to EPS—this adds unnecessary time and steps to my workflow.Is there a way to resolve this issue so I can once again use the "Save As" command to export directly to EPS from Acrobat?Thank you for your help.Best regards,

Does Acrobat Pro have a way to convert PDFs to true black and white? When I look in the "convert colors" function in print production it has grayscale, but I don't see black and white as an option. I've been searching for fixes and every tutorial and question/answer I find only converts to grayscale; does Acrobat not have the capability to convert to ture black and white?

It seems to be a well-known problem that occurs from time to time. The problem occurs with our company account with two licenses. We are using the latest version of Adobe Acrobat 25.1 (CC). The files were exported from InDesign as usual. From one day to the next, the error message appeared: "Cannot extract the embadded font ‘ZQVHUP+Inter-Italic’. Some characters may not display or print correctly." Unfortunately, the specified font is also only displayed in the form of dots, so that it is no longer possible to correct the documents.This restricts our workflow enormously and is very annoying. Unfortunately, we cannot test whether it also occurs with older versions of Acrobat, as the Creative Cloud does not offer older versions of Adobe Acrobat.Please fix this as soon as possible.

Bonjour, J'ai téléchargé un fichier depuis une de mes applications de santé et pour ouvrir le fichier, il faut un mot de passe mais je ne m'en rappelle plus et je ne sais pas comment faire pour le changer

We rarely have had to use the accessibility feature for PDFs, but one client downloaded a very professional company report on labor market data, and was scandalized by the insane hallucinations that the AI screen reader was telling her were on the page: nude figures (see pic), charts on gay sex, and other completely unacceptable content for a company like ours. This is the kind of disastrous AI fail that can destroy our company’s reputation—through no fault of our own. If Adobe’s AI *must* create some kind of auto description for the screen reader, a simple “black and white image” or “chart” would suffice—instead of “Image of a nude figure,” or “Chart about HIV infections.”What the actual heck. These charts and images bear zero resemblance to these descriptions, and those words appear NOWHERE in the entire document. Not OK. Yes, we can manually update the descriptions, but they shouldn’t have appeared in the first place. Adobe needs to fix this ASAP—or expect lawsuits to start rolling