RoboHelp

I have an existing project which already includes a lot of content. And I should add that the project is based on content upgraded from the old Robohelp 2017 and the continuously worked on using Robohelp 2022.So I need to import e.g. 524 HTML topics. These HTML topics are pretty simple, just text with no images and I have verified that the included CSS URL is valid i.e. the CSS files are already present in the project. I am running the latest version, I updated today, and I experienced the same with the previous version. I run the HTML import process and it will import what seems like a maximum of 255 topics. I get an Application error prompt, which I dismiss and then I see a HTML import prompt listing the title of the last topic currently being imported, so the file number 255,  and that HTML import prompt doesn't seem to go away until I dismiss it.And it seems to that get all 524 topics imported I have to try and import them in batches. Note: Before anyone as

Dear Community,Unfortunately, I'm not sure whether my question is better placed here or in the FrameMaker forum. We create technical manuals with FrameMaker 2022 (17.0.6). These manuals are published directly from FrameMaker (in addition to the PDF format) as responsive HTML5 and then used as online help for a software application.Since some descriptions are repeated in a manual, we use text insets in which we define markers (e.g., "DP123" as a marker of type "TopicAlias"). The text inset is reused in different chapters, so the same marker naturally appears in different FrameMaker files.This was intentional and no problem when publishing with FrameMaker version 2019, as we could access the HTML pages from our software, for example, as follows:file:///D:/Docs/en-US/Manual/index.html#t=XYZ/A/A.htm#HT_DP123So the name of the HTML file was passed in the call. When publishing with the current FrameMaker version 2022, this is no longer possible; page access at previously defined markers has

Dear Adobe Support Team, I hope this message finds you well. We are currently facing a recurring accessibility issue in the Frameless output of Adobe RoboHelp (2022), specifically related to the Table of Contents (TOC) navigation when using screen readers such as NVDA. Issue Summary: Whenever a top-level TOC node is expanded (e.g., "Home"), focus unexpectedly shifts back to the first TOC item (typically “Welcome”) instead of moving to the first child of the expanded node. This results in screen readers announcing: “Level 1: Welcome” ...rather than: “Level 2: [First child item]” This behavior breaks logical focus order and negatively affects accessibility compliance (WCAG 2.1: Keyboard and Focus Management, Section 508).   We kindly request your guidance on addressing this issue.

Hi, I am facing an issue while generating my help. In RoboHelp version 2022.3.93, I noticed that the product help title sometimes clutters with the search icon or disappears when I click the search icon while using the Frameless Skin. This issue is only apparent after clicking the search icon.Can someone please provide support on this.Thanks,Anand 

This is a question aimed at those who've upgraded to RH 2022.6: have you experienced any bugs or problems so far? It's to check if it's worth the effort to upgrade to the newest version (mostly re-testing the various scripts that work on 2022.5) as I can't see any major new features aside from security fixes. Does it crash more/less/as often?For whom the review function previously did not work - does it work now?... I'd normally check the bug tracker but ...  

Hi, Is there a way to edit my tooltip text in RoboHelp 2022.3.93 version?  When I mouse over my company name, the tooltip text appears as "Logo," but can I change this to my company name?Can someone help me on this.Thanks,Anand  

RH2020.8.34 I imported one FM document because I want to use the styles from FM in my RH project. Instead of recreating the FM styles in RH, is there a simple way to get the styles I want from the Agency_Services.css into the cswcbase.css? Thanks. 

I downloaded the 2022.6 update for macOS today. The Commit dialog says "Commit to (no repository)". None of the commands in the Collaborate menu seem to do anything useful. I created a new connection profile but that didn't help. Now downloading the 2022.5 installer.

In a project, there are more than 10 book with sub-books and topics (700+). Observations:Ouput is getting generated for some specific books of TOC.But, the entire project with the complete TOC, the responsive output is not getting generated. Can see the output generation process, but after some time, the ouput process gets stucked with a specifc topic (somtimes differenct topic names) and not moving ahead. Removing the specific topics from the TOC is not a proper solution. RH is not showing any logs or error messages for this issue. RH version 2022.4.179 Please help

Hi, In Robohelp 2022.3.93 I have trouble viewing the entire glossary and index content. The footer overlaps the content, and I cannot scroll down to the bottom of the glossary/index to view its contents. Do this glossary and index have standard settings to overcome this? Can someone please reply to thi post. Thanks,Anand 

Is there any option to remove the shadow of TOC Tiles in homepage?When I change the theme colors to dark, it is more prominent. I want to remove the effect.

Hi everyone, I updated robohelp from 2022.2.22 to 2025.5. With the old robohelp I created a custom template. I noticed that it does not recognize my output template correctly. Is it possible that there are problems in the transition?I attach a file containing my layout with robohelp 2022.2.22 and the other with the new onethanks daniela

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Good morning- To begin, I'm a RoboHelp novice 🙂 I created a new project in RoboHelp 2020 and imported some HTML topics from a different project. Those original HTML topics had some drop down text in them (a drop down 'title' with a paragraph beneath the title). When I generate my HTML5 preset and view the output of my new project, the drop town titles appear clickable, but they do not expand the text below that is shown in the topic. When I generate the preset and view the output in the older/original project, the drop down works as expected. I can't seem to figure out what's different between the two preventing the newer project from functioning as the original.

good morning,I have to update robohelp 2022.2.22..in robohelp 2022.5.0.(I have a subscription) but I can't. The blocking error code is 131. I closed the pending TASKS from ACTIVITY MANAGEMENT but it still doesn't work. What can I do? thanks daniela 

Hi, I had a problem updating from release 2022.2.2 to 2022.5.I managed to solve it by finding your instructions on the site (grainge.org). thanksdaniela

I have two questions:Is it possible to add "content tabs" in RH? Something similar to the PyMarkdown "Tabbed" function?For code blocks added/embedded into a page, is it possible to a "Copy" function (i.e., a button that is revealed in the code block, or next to, that allows the user to copy the contents of the code block)?

Hello All,We are using RH 2022 and implementing Accessibility in the help output. One of the requirement is that we have used the image thumbnail feature in the output. When we click the smaller verison of the image, the image is opened in a window. We can close the window by clicking the Close icon. Our requirement is that the Window should also be close if we press any keys from the Keyboard. In the RH, there are not such configuration settings available.  Please help to acheive this goal.Thanks in advance.

Hi RH team, We are two teams that use RH2020 : dev and analyst.In dev team, we had had an upgrade of global protect, then we (dev team) could not connect to RH2020 anymore. An image is linked.

Hi, I tried sharing the link for review, but the link is not getting created.Though tried a number of times, the issue prevails. Can anyone suggest a solution? Thank you,

I am generating Frameless Output with RoboHep 2022.  I was wondering if there is a way to allow users to specify if they want to use case-sensitive searching (Match Case)?  I looked at all options in RoboHelp and could not find a way to enable this option.  

I'm trying to create a PDF document of a project in RH2022 that is supposed to have a cover page and table of contents. However, I keep getting this:I don't need "Chapter 1" or "Section 1.1"; what I want is a topic heading of "FCOI Review" and subheading "FCOI Committee Reviewer"Thanks in advance for any help you can provide.Lon

Hi, We were using RoboHelp 2017 before and now we upgraded to RoboHelp 2022. Is there a way for me to use the zkn file for RH 2017 as a template in RH 2022? Thank you so much!

Good morning, I would like to customize the background of some topics. How can I do it? Thank you. daniela

Dear Support,We are currently using Adobe RoboHelp 2020 for our project and are in the process of upgrading our Output to comply with WCAG accessibility standards. We have a couple of queries regarding accessibility features:Navigation Landmarks:Is it possible to define ARIA landmarks such as:Marking the TOC (left panel) as a section landmark?Marking the main content/topic area as a main landmark?Can these landmarks be implemented or customized within RoboHelp 2020, either through the UI or by editing layout files?Thumbnail Image Accessibility:We are using the thumbnail image feature for all images in our topics.Currently, images can be opened with the keyboard (Enter key) but cannot be closed using the keyboard.Are there any built-in settings or best practices that allow us to:Shift keyboard focus to the image pop-up for accessibility?Provide an option to open the image in a new tab instead?We would appreciate any guidance or recommendations regarding these concerns. If there are any