RoboHelp

When I click on Microsoft HTML Help in the Output Presets menu, I don't see the menu that shows the General, Content, Layout, and Publish options, as shown below. I'm trying to see where my .chm file is located. What am I missing?

This might be a stupid question, but it's been bothering me for 3 days.When I start a new project from scratch every newly added topic has a 30px margin by default.There are no margin settings in 'body' nor anywhere in default.css. There's also nothing in html itself.I can reset it by adding the following:margin: -30pxbut that doesn't solve the puzzle.The generated output also shows this margin.Where is this setting coming from? 

Hi,Can somebody please tell me what are the best practices to follow for renaming a project?I am using RoboHelp Classic 2019. What I have done is:1. rename the Robhelp project file using File>Rename2. Went to Project>Project Settings and changed the Project Title3. Went to Output>WebHelp and changed the name in Title Bar 4. Manually renamed the project folder from File Explorer - the usual right-clicking against the file and selecting rename and edit.What I see in the project folder are 2 versions of the .glo, .hhc, and .hhk files (both old and new names appear). Is this something to worry about?Will the developers face any problem while integrating if the Help Files' name does not match with the existing Help files available with the application? What I mean to say is we get to see the name of the Help in the address bar -XYZ Help (old name) . If there is a mismatch , eg,  ABC Help (new name), will there be any kind of integration problem for the developers.We

Hello,I have recently converted a classic Robohelp 11 project into the latest release of  Robohelp (20.2.29). Has anyone else experieced problems with the Search when generating a .chm file via Microsoft HTML Help output? The topics are in the correct order however the search never returns any results. When I generate WebHelp Output for the same project, the search works as expected.Thank you for your help!Beatrice 

I created a new table and need to make the first and second row with the same shading color. I think RH 2019 only allows be to do this on first, even, odd, and last row, but not second row. How do I do this? Thank you for your help.

How to perform Search for topic in the TOC?Cannot find in RH2020 latest update 2 Nor in RH2019Jackie

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I do not have the microcontent option. I just updated to RoboHelp 2019.0.14. I ceated a new project and still do not have the microcontent option. Do I need to do something to get the microcontent option?

Following on from my post yesterday about snippets not upgrading properly, Peter was able to point me to creating an existing list, then inserting the snippet. This works wonderfully if the snippet is not number 1 in the list.However, in this scenario, I'm getting doubled up number 1. So, step 1 has number 1 and 2 sitting on top of each other , and then further down the list, I'm getting double ups for the next snippet.The general idea is:<ol><li>snippet 1- which contains steps 1-4</li><li>snippet 2 - which contains steps 5-8</li></ol> Snippet 1 is likely to always be steps 1-4However, snippet 2 might start at another number in another topic if that helps any. The snippets only have <li> tags in them - no <OL>s as I assume that will come from the topic. Is there something I can do to get this to work?

I am using Robohelp 2019 and am wondering if there is a default setting for Books in the TOC to automatically be opened when the manual is opened. Meaning that all the sub topics are displayed rather than the user needing to click the + to view them.  Just curious.

I want to have a header with a linear gradient background with some text on the left and an image on the right. All of this works OK if applied on each topic individually.At some point I decided to use masterpages to store the header, since it should show up on each topic/page.It turned out that the gradient background disappears on Microsoft HTML Help (.chm) output if it's sourced from the masterpage. Responsive HTML5 output doesn't have that problem. Also when I replace gradient with solid color the background is again visible on .chm.Is there any trick that could fix this? Has anyone had a similar problem?

We're using Robohelp 2019 Classic and we have a lot of content that overlaps with other Word documents outside of Robohelp. This content also appears in various topics within our Robohelp project. Is it possible to link a Word document and use that content in snippets and variables so that that we can make changes to the source Word document and have it propagate throughout our Robohelp project?

Hi, I am currently working on a Robohelp file where I have to create a hyperlink in the topic to an MS word document.Can anyone please help. Thanks, Arunkumar

Hi all,I have a problem with the PDF output. I am using RH2020.1.54. In a file, I have a header h1 saying "100% gestapelte Balken". Apparently, the %-character causes that the PDF generation fails. Everything works fine and then the process stops at "Transforming into PDF pages" and does not come to an end. The output of this same file has worked without problems in previous RH2019 versions (new UI). Also, the output to HTML5 does work without any problems.I tried to write the % in the source code as %, but Robohelp changes this code back to % when I switch between source view and editor. Is this a bug? Or is it no longer possible to use such characters in headers? To make things clear, I am not using any special characters in the file name or anything like this, its only an <h1>-tag. Any ideas are welcome!Thanks, Karin 

Hello,Using 2019 Classic. On Responsive or Multiscreen output settings, SharePoint tab, if I attempt to choose (Browse) the SharePoint location, RH crashes. Anyone know how to fix/prevent crash? thanks very much! 

I passed an RH 2019 Classic HTML project on to another writer, who edited it recently in the latest RH 2019. When she generated the CHM file, the TOC showed file names, including underscores, instead of topic titles for all but a few topics. Why would this happen?

I have a 2017 version RoboHelp project that uses a master page and css style sheet. When I first developed the project (about 9 years ago), the master page I used for topics had a yellow background colour (#ffffe5) and included an image in the page heading. I changed this to white (#ffffff) and removed the image about 5 years ago. So when editing topics in RoboHelp, I have the topics created prior to me amending the master page with a yellow background colour and the image, with the newer topics having a white background and no image. This doesn’t bother me, as when I publish to Responsive HTML5 in version 2017, I select the master page to be applied to all topics and it has applied the updated master page properties, generating all topics with a white background and no image. I upgraded my project to version 2020 and have found that when I generate the output, the system is not applying the current master file across all topics, even though I have specified this in the output opt

I can't change the number value in the numbered list. After typing the needed number in the Restart numbering at, the needed number isn't changed.  

I am creating a master page for PDF files. I want the header to display the manual name, and the footer to display the current chapter and page number. I notice there is a Chapter Title but I'm not sure how a "chapter" is defined. My documentation was originally done in InDesign, then converted to Word to bring into RoboHelp.  My chapters ended up as a paragraph style called p.ChapTitle. But it's looking like there might not be a way to use this style as a placeholder. Is there a way around it so that I can use this style? Or is there another way to designate a chapter heading somewhere?

RoboHelp 2020.1 In RoboHelp 2019.14 (new), the variables panel displayed each variable's value; this made it very easy to see and select the variable you wanted to insert in a topic. In RoboHelp 2020.1, the panel only displays empty brackets and the variable Name (not its value).  You can right-click a variable and select Preview (or Edit) to see the value, but this is an extra step, and it's compounded if you don't select the variable you're looking for the first time - then you have to right-click/preview multiple variables to find the one you need.  Is this design intentional (and thus I need to log an enhancement request) or is it a defect (and thus I need to log a bug)?

Every time i try to import a word doc into my robohelp project it crashes and says robohelp has ran into a problem and restart the application.

 Hi, Peter, I'm trying to import .docx menu document and generate a help menu based on the .docx. The import process: I chose the following:Convert references to hperlinksConvert table of contentsConvert index Then used webhelp to CHM to generate CHM file.Although it has the table of contents and hypger link, the index and search function don't work. Would you please help me out ? Thanks, Lily

I have several subkeywords in my index. The subkeywords are displaying indented as expected in the Online help, but in the PDF they are shown at the same level.  It appears that the keywords use the p.book-idx-keyword style in the book.css style sheet, but I am a little uncertain how to modify that style to indent subkeywords. Can anyone point me to a source?

I had been using WebHelp output for a long time but need to go to Responsive HTML5 now and am trying to give us a look and feel matching company guidelines. Colors have been done, images placed in header, etc., but when I generate output, the first time I look at my output on my local machine, the first page has a vertical toolbar that works, i.e., takes up two thirds of the column and can be dragged up and down to see the entire page but as soon as I change topics, the scrollbar fills the entire length of the space, regardless of whether the topic content is smaller than the window or larger and even using the up/down arrows, the content does not scroll in the window. Then when I go back to the first page, the scrollbar fills the entire length of the space and doesn't work as it should. Per an old post solved by Peter Grange, I found this in layout.css in a layout I had created as a copy of Desktop with Homepage. body { font-family: MetricHPE, Arial, sans-serif; margin: 0; pad

Hi Team,In the initial phase, i have acquired RoboHelp 2019 for Individual Contribution Role. After a year, the documentation requirement has risen up.  Now, we require 3 authors' contributions to the same project. Now we need your guidance. Those requirements are:1. How to Setup? (what all require)2. Is there anything we have to purchase add-on? etc.,