RoboHelp

I have set up my topic headers (Heading 1, Heading 2, Heading 3, etc.) to include a background color as well as font color, but when I generate my HTML Preset the styles are not displayed. My skin is Azure Blue. I have set up my heading styles as per screen capture on left below. But when I my generate my preset those heading styles are not included. Please help.Heading styles in topicsOutput does not display heading styles

I am trying out RoboHelp 2019.  I have a large project to complete.  All of the sudden I am getting "Output generation failed.".  I have deleted the last few pages and I am still getting it.  Is the any way to find out what is causing this?  Error log? A way to fix?Thanks,

I am trying to apply my P style to text in a table, but it just doesn't happen. I've tried more obvious changes like to a heading and that doesn't work either. If I go into the source and add <p> tags around my text, I can then make changes (so I can change it to a heading, which I don't really need to do of course). Just wondering if I'm doing something wrong, or if other people are having the same problem too.

I'm using Adobe Robohelp 2017 (13.0.0.257). It seems to me that I had an upgrade in the last week or two, but I can't be sure with all the upgrades I went through recently. At any rate, this problem has just begun to happen.When I highlight text in a topic and drag another topic name from the Table of Contents to create a link, Robohelp has always created a link to that file name. Recently it has begun to randomly create a path to the file on my C:\ drive, so I'm the only one that can use the links. This doesn't happen 100% of the time. In fact, we tested it doing exactly the same steps (highlight, click, drag) and the first time we got a C:\ directory link. Seconds later, the link was fine with just the file name. So now I have to check the properties of every link I create that way to make sure Robohelp applied it correctly.Is this already known? If so, is there a patch? Or should I report it?

A bookmark that links within the same topic appears multiple times in the Project Manager and File Status. Any ideas on how to remove the repeated items? Thank you!

Hi,Does anyone have a solution to this predicament?  All of a sudden Robohelp 2015 decided to display anchors in topics as topics and topics containing the anchors as books when you move the topics/folders from the Project Manager tab to the TOC side.If I move the topic on its own it looks fine but the anchor call doesn't work from Chrome, Edge and/or Firefox.  The page loads but it does not bring you to the anchor.  It only works under IE...  This is true no matter how the topic is moved over to the TOC.The project is being compiled as Responsive HTML5.Thanks,John

I can see all three drop-down titles on output, but cannot see the drop-down text on editing. I am trying to use list and/or a multi-level list. Jeff helped me to create the three drop-downs that I am able to see on output, however, when I try to edit, I am unable to see the text. The screen capture below is on the edit screen. The edit screen is supposed to display the drop-down text. I do not want to try to edit this in HTML. I have been trying to accomplish this for two days now. Need to get going. Please help.

Hi everyone,Question, when i generate a page ( View Item) or generate the help file ( web help) i see the following text at the bottom of the page " In this Topic Hide/Show".What is this ? And more important how can i remove this?Thanks in advanceSimon

Hi there!Does anyone have an idea how to detect a search result from the HTML5 output in the TOC? When I search for a key word in the help output, I want to select the desired topic. Then, when moving to the TOC tab, I want all folders to unfold and show, where exactly this topic is located in the help. This would help me to also scan nearby files for further information I might need.I am confident that this worked some time ago, but now, neither in Chrome nor Firefox this seems to be possible. Sometimes, the TOC folds up one level at least, but as far as I can see, this only happens after a refresh, not, if any folder has been opened previous.By the way -  I had the same problem with an Adobe help for Robohelp - I opened a topic from Google search, then clicked "Show Navigation Component" in the header area and the TOC only unfolded one level, but I could not see where exactly my result is stored.Does anyone have similar issues? Is there anything else I can do to support my reade

Hi all,Does anyone have any experience with adding Google Analytics (Universal Analytics) to either Responsive or Multiscreen HTML5?I'm looking for hints, tips or RH HTML5 specific quirks that anyone has come across.Thanks for any insight you can provide,Amber

Hi everyone,If there is already a good answer for this question out there somewhere just let me know. Unfortunately, I haven't been able to find it yet.We're about to start translating all of our documentation in Robohelp 2017 into a few different languages starting with German. However, I can't find a good workflow to stick to. The one I've found in the Robohelp documentation doesn't quite cover it.Apply French language project settings by selecting French Language.Open an English topic, create a topic for the French language, and translate the content, including the topic title from English to French. (Do not translate topic filenames.)Create French tables of contents, indexes, and glossaries.Create a conditional build tag, such as FrenchContent.Apply the FrenchContent conditional build tag to French content and topics.Generate output for the French language.The main issue is that we want to use a translation application (Transit NXT) so we will need to export the source files for tr

I have tried to make this work so that I can display three drop-down menus in a row and upon output all three drop-down titles display and then I am able to see the drop-down text when editing. I am trying to use list and/or a multi-level list. I get various combinations. I can either see all three drop-down titles on output, but cannot see the drop-down text on editing or I cannot see all of the drop-down titles on output, but am able to see the drop-down text on edit. See the example of screens below. Below is the view when editing. Above is the view on output. Unable to see Views and Device Actions on output. However when I click Tree Actions all three display.

I need to import Robohelp projects with *.xpj names into Robohelp 2019 Classic. but it only wants to see *.hpj names.  Rename the extensions?

Hello,I've put together a collection of imported .pdf documents into a topic. Is there any way to have the search feature in Robohelp search the contents of the attachments?  I'm sure this is a NO but was wondering if there are other ideas out there?  Thank-you!

My company is trying to make our help system, created using RoboHelp HTML 2015, Web Content Accessibility Guidelines (WCAG) compliant at the "AA" level. Has anyone had their Responsive HTML5 output successfully evaluated as WCAG-compliant? Our developers are concerned the tabbing order from table of contents to content window will cause us to fail.

Asking question again. Recently updated to RoboHelp 2019. Primary Output is WebHelp. Search works perfectly. I then have to do Output of WebHelp to CHM because our software product running Help needs it in CHM. When I view CHM output, all the data is there, e.g. TOC, topics, etc. however, when I try to search nothing is retrieved. I'm having difficulty locating project settings for CHM output. I thought maybe it was issue with skin I used in RoboHelp 11, so I updated skin and still search only working in WebHelp output, not CHM. Below are my WebHelp Settings for Search

I know that svn isn't supported yet. All of the marketing materials said svn would work, and the videos all say svn is supported, so we bought it only to find out that they're still working on it. Unfortunately, still working on it isn't an answer I can use right now, as my developers only use svn and I have to get this newly upgraded project to fit into the svn model now, not when three more service packs are released. So, with that in mind, has anyone had any success using svn with the new RH 2019 format? I'm contemplating just putting the project into source control, and using tortoise to do the svn update before I update, manually check out files in tortoisesvn when I need to edit things. I have one user, though, who is very wary of svn and is easily frustrated by it, so I'm not sure that's a plan of action I'm ready to take. I was hoping someone figured out how to hammer it in to svn with Edit>Preferences or something along those lines... any thoughts, suggestions, or war stori

Hello,we are currently using Adobe RoboHelp 2017 to create the help system for our new product. We really liked the Indigo layout, so we customized it (heavily) and applied it. That is working great so far.However, I noticed today that some of the links in the topics themselves are not working on iPhone (iPhone SE and iPhone 6). When I tap them, the same page is just reloaded and sometimes after the tap, the content is no longer scrollable.I thoroughly tested the links on other devices (Android Galaxy S4 mini, iPad, Android Galaxy Tab S2, iMac, various Windows 10 browsers) and the links work everywhere else.You can check this behavior yourself on iPhone: For example, in CELUM Marketing Project Management Help the links (light blue, bold text) in the section "First steps" don't work at all and only reopen the same page ("Get started") again, while the links in the bullet list on the same page work fine.On other pages it is also wildly different between links and pages and I can't really

Hi,We are working on FAQs and trying to organize the question and the answer in an expanding text format. So when the user clicks the question, the answer shows up beneath.The question that we make clickable appears in italics and green font. It does not look very appealing. Is there a smart way to format it to make it look more clickable or intuitive?

I have a few questions about setting up Sharepoint for source control in Robohelp 2019. At this stage, I'm just trying to see if I can get it to work with the sample projects included when you install Robohelp.1. Are all versions of sharepoint included. My understanding is that we are using sharepoint 365, and that was not previously supported by robohelp.2. To add a new project to sharepoint, would you manually copy the files over to sharepoint, and then download locally, or would you do a first checkin from your local version? I think in the previous version there was an option to add a project to source control, but I can't see that any more?Long story short, I have a support ticket in with adobe for an application error I receive when trying to check files in. But I'm not sure if i'm just following the wrong process. Don't want to take up too many people's time on this, so if there's resources that explain the whole process from start to finish, I'm happy to nut it out myself. But

I am using RoboHelp 2019 and am trying to apply the glosstext style to the expanded text definition (red box on left in image below) on a glossary term. I have the glossterm style (yellow shading image below) applied to the term, but am unable to apply the glosstext style to the drop down definition text and keep it separate from the topic text. See attached image.

I have a question on CI.  Is it possible to integrate the generated output file from RoboHelp with GitHub or any command line utility.If yes can you please let me know how to do it?

We are having some project files done in version 8 and upgraded to version 2019 classic (a gradual upgrade from 8 - 10 - 2015-2019 was done for the project files).When working on these files in 2019, we get a broken link, and while trying to restore this error, the following error message is displayed. Even after you fix this error by editing and linking it to the correct file/bookmark and save it, the next time you open the project, the same broken link appears. Any ideas on what this could be from? Because this # symbol is something the system puts in while linking to a bookmark. Any help on this is greatly appreciated.

Hi AllWe have got a new instance of 2019 version of Robohelp. And, our project files are done on a different machine with Robohelp version 8. Now that we try to open and edit these files created n version 8, the project manager in 2019 does not show some of the files and folders (in both the views of Project Manager). However, the files and folders are copied to and present in the same folder where other files are put. While upgrading the project to the new version, we got a message about one particular .gif file that it is not in scope of the project. However, that was for one particular file only.  Also, it is noticed that many of these missing files are shown in the broken links folder with no red icon against them. However, we do not see any broken links in version 8 of the Robohelp with the same sets of files and folders. We do have three /four different documentation sets for various versions of the product and in all of these, the same set of folders (more or less) are miss

Hi,I found an issue with the Search function. When I use quote “ “ to find a specific combination of words, sometimes these words are not highlighted.I don’t have this issue with WebHelpOur peoples use the double quotes to search a specific combinaison of words pretty oftenI found this issue with more than 30 combinaisonsHere is an example: