RoboHelp

I imported a FM file to my RH project and about half way through the file, the content is marked with blue lines (as it appears when you apply conditional text). When I place my cursor on the text, the following text appears, "Condition [FM8_TRACK_CHANGES_ADDED]" The FM imported has no track changes and the file was created in FrameMaker 12. Has anybody seen this before? Seems like a condition has been applied and why does it say "FM8"? How can I get rid of this condition?

Hello all,I want to upgrade to the latest version of RH and find myself a little confused about RH 2015.  Is that an upgrade from RH 11 or something separate only for users who need to publish to mobile devices? Thanks for your help.Diane

I'm working on a Help file for a product, and I've got lots of images of the UI.I'd like to see them automatically resize down when the person viewing the topic does so on a non-desktop platform. As it is, the images just stick off the side, forcing users to scroll right to see the whole thing.

I'm exporting to Multiscreen HTML 5 using Robohelp, and uploading the files to sharepoint.I'm finding that when I create a link to a heading level when it is in the Internet Browser, that when the link is opened it is at the height of the location of the TOC entry (even if at the llast topic on the TOC) and not at the top of the page. It doesn't seem to do it for non-sharepoint output that I view.Can anyone assist?Can it be altered to display at the top of the screen? Assume it is a bookmark to the TOC entry, but I need it to display the top of the screen.Can anyone assist?ThanksSimone

Taking a moment to recognize Willam van Weelden‌ for all he does to help us out with prickly CSS and HTML 5 issues. A little birdie tells me that today is his birthday!Happy Birthday Willam!

My company has a need to generate our RH projects into native apps for both Android and iOS. Does anyone know if Adobe plans to support iOS anytime soon?

I am using RH10 and have the latest patches applied. On one project I am getting a script error message that is displayed when I try to view any topic from the WYSIWYG editor. If I create a new topic within the project I still get the message.I don't get the message when I try from another project.It looks like there is a problem with ehlpdhtm.js   ???Any thoughts or ideas as to what to do to try and resolve this?.

Hi,when i print documentation, robohelp generates a table of content with two empty lines. I get this strange issue when i print documentation with index or glossary are selected.How can avoid this issue ?Best Regards

I've imported a .bk file in Robohelp and customized my style sheet where I've created a Font Set. However, I have to manually update each paragraph and apply the font set to see the change. I thought RoboHelp will automatically apply the changes to the topic. Am I doing something wrong? Need help.Thanks.

Hi,when i insert the field “chapter name” in a master page, in the printed documentation appears error message instead of my chapter name:Error: To apply heading 1 to the test to be displayed at this point, use the record card homeDoes anybody know why? And how to avoid this error ?Best Regards.

We had an employee who used to work on creating our product's help manual using Robohelp 7. Unfortunately she quit and her laptop was reset, so we lost the Robohelp project. What we have is the final output with all the HTML files. Is there a way to take these HTML files and load them into Robohelp so that we can start adding more topics to our help manual?I have a folder called "WebHelp" and these folders inside. Please let me know if I can take this project and load it into Robohelp 11 that we are planning on upgrading to.

Hi, I want my left TOC frame to appear wider than the default.  I am creating my project as WebHelp and don't see where I can make this change.Thanks!

When using linked word files, the html output always creates new styles and does not consider my .CSS file. All html styles use a preceding "WD_" string and all headings are not imported as <h1>..<h9>. Of course I set the "File | Project settings | Import" settings.When I do not link but import the word file, the html output is different.

iPad help output's index page is not showing a .jpg of our company's logo. I looked at output files in the... \!SSL!\Multiscreen_HTML5\ipad folder.I see an index_rh.htm file there which doesn't have the .jpg. There is an index_rh1.htm file there that does. Can I safely delete the index_rh.htm file?

I am using TCS to create a WebHelp project from a FrameMaker book. Ultimately I will convert the WebHelp to a CHM file for integration with an application. Generating a CHM file that way allows me to control the HTML Help window position.From RH I linked to the FM.book file. RH converted the files in the book, but when I generated the WebHelp, it contained just one topic from one file in the book.Thanks in advance for your help!

HiI am publishing FM12 as the responsive output and viewing it in Chrome browser. The indented lists and other text are not indented here. I imported the FM book to RH11 and tested using the same screen layout and ISF file. Here the output looks fine.Is this a known issue? Is there a workaround?Sreekanth

In RoboHelp 11 can  you point the External Search at an existing index from another application?  i.e. SharePoint or a Content Management/version control tool?  The project I'm working on has other supporting doc's that I don't want to have to link to, but instead include them in search.  I'll have them listed in an appendix but I don't want the users to have to dig through a ton of doc's to find what they're looking for.  I'm hoping I can present this project and if the user searches for a function that isn't listed, that we can pull the information from an existing document.Thanks for your help!Jeff

I do not see an option for URLs to display in Search Results. This is the behavior our users are asking for:  If a URL (I've got the link in a topic) would display in the search results, the user could then click on the link to take them to that external site. There is no option to display URLs in search results in the WebHelp or HTML5 publishing options. My users don't want to have to click a link to take them to an html topic and then have to click again on the URL to get to the external site. They want to be able to see the URL in the search results, click and go immediately to the site. I even turned on external site searching but didn't see anything in the results. Perhaps I'm not doing it right. This has never been an issue before on any other project that I've developed. Is there anything I can do to give them what they want?Deb

Gostaria de saber quais as diferenças que a versão 11 do robohelp tem referente ao 10 e quais as vantagens dessa nova versão.

I use RoboHelp 10, when opening the CHM file in Windows 10, I get the message at the top: "This webpage might not be displayed properly. The content of the webpage does not match the type specified by the server." What is the cause and what needs to be done?Message was edited by: Rick Stone - Clarified thread title

How flexible is robohelp with design? Most of the sites I came accross look pretty much the same. Does anyone know of a help site that has some creativity in it?

Adobe Customer Support tells me that RoboHelp version 9 is no longer updated and that I need to ask on this forum if there is any solution to the problems of Cross-Site Scripting vulnerabilities (discovered by the IT group's scanning our web app that includes the WebHelp generated by RoboHelp). There are problems with these two JavaScript files:  whphost.js and whutils.js. If there are not any updates to the product, does anyone have a recommendation for handling these vulnerabilities? Does anyone know of any work-arounds?

Hello everyone.What I have:RoboHelp 10.A highly-customized Multi-Screen HTML5 layout/profile.Several thousand HTML topics with basic markup (full of topic content like headings, text, and images) divided across hundreds of windows folders in a hierarchy.What I want to do:Import all of these topics into my project without manually adding all the folders and importing files folder-by-folder.Do this again in the future, since new folders and topics are added frequently, and we do not work in Robohelp (we create the files in a text editor because we don't like Robohelp's text editor or what it does to the code in the source files).I've tested importing about a dozen topics in different folders to make sure everything works and I'm quite pleased with the result. As far as I understand, Robohelp is not aware of the folders/files in your project folder, and does not have a feature to batch import. Adding new files manually for every version just isn't an option.Is there any way to do what I w

I am using Robohelp 9 and recently had a system crash and loss the structure of my project. Thankfully all the files were still in the original folder structure so I was able to rebuild by importing the original topics. The only thing that didn't import over was all my PDF documents. I tried deleting the original folder in the Project Mgr, adding a new folder and importing the PDF documents but they don't appear any where in the project manager. The system allows me to import the documents and I see a little status bar of the documents importing into Robohelp but where do they go?When I compile and genearte output the system does not create a folder with the documents in the final output directory and ofcourse the original links to the documents are now broken.any help would be apprecaited.

The only training types I see for RoboHelp (any version) are classroom and "live classroom," which are taken during work hours.Has anyone seen a training class that can be taken at your own pace, and at your own schedule?