RoboHelp

I have applied a numbered list style to a paragraph which is written in a drop-down hotspot within another drop-down hotspot in RoboHelp 10. But I observed, though the 'numbers' are displayed in the editor, they are missing from the generated output. Please suggest a solution.

I am using RoboHelp for the first time. I am confused about what a user defined variable is and how it differs from a master page item (like those used in InDesign). Does the term "user" refer to the person creating content in RoboHelp or the person who will be accessing the content online?

WHen I try to view a generated WebHelp Pro layout in a browser IE 10+, I do not see the Table of Contents nor, the index.  I have downloaded and replaced two .js files, but it still does not work.   This happened after upgraded my old version to Robohelp 10.   Any suggestions?@

I have a style in FM 12 (using TCS 5) called Step1. In the resulting RH 11 HTML, I find that style used in this way "<li style="list-style: decimal;"><p class="FM_Step1First">" However, because the second line of my lists is wrapping incorrectly (it wraps incorrectly in the Adobe TV episode I just watched, too), I want to look a this.However, in RHStyleMappings.css I cannot find the Step1 style. Where is it?Other styles are missing here, too, but I suspect if I find Step1 I will find the rest.Thanks,Sean

Hi everyone,For some reason, I am having problems with a lot of my image maps and text hyperlinks having been converted to some form of short hand and now having incorrect destinations. When I hover the cursor over them, they now show the message:"Image Map [area1] [javascript:void(0);]" "Hyperlink [javascript:void(0);]" instead of, for example, "Image Map [Contours_tab.htm]" "Hyperlink [Contours_tab.htm]" (where area1 is also 2, 3, 4 etc)The Hyperlink/Image Map dialog Select Destination dropdown field has changed from "All Folders" (or whatever folder it was) to the "Remote URLs" (of which there is only one used in the project anyway, an email address).When I preview/Ctrl+W them, some of the hyperlinks are fine and popup or jump to the appropriate topics. Others display an error message which states, "The value of the property 'BSSCPopup' is null or undefined, not a function object".When I compile and open the Help, so far the links have all gone to the correct topics (which is a huge

Hi there,The web help that is generated using Adobe Rh -11 does not show up table of contents pane when viewed in Friefox. I see it showing up in other browsers - chrome, explorer. Can someone help me with getting this?

Hi -- When I edit a page in RoboHelp v11, the bullets look fine:When I view in RoboHelp v11 they appear to the left with more space between bullet and the text:When I export as WebHelp, they also appear to the left and with too much space (in all browsers):Even when I increased the indent in the style sheet, it did nothing to change the results:Can anyone help me get the bullets to appear with the proper indentation?Thanks!

I have TCS5, RH11, FM12, all patched up.I have a FM book that comprises only FM files and only one of those FM files has any images; the rest just have text that uses paragraph and character styles.When I do the following, RH just hangs and I have to end task on it. I have given RH several hours, but the problem never resolves well. FM and all other applications except Google Chrome are closed when I do this.1) Open RoboHelp.2) Click File > New > Project.3) Choose Application Help and click OK.4) Enter appropriate content in the New Project Wizard and click Finish. 5) In RoboHelp, click File > Link > FrameMaker document. 6) Select either  the book file OR an individual fm file; experience shows what happens is the same either way.7) Click Open. At this point, the Scanning dialog box opens and animations of files moving left to right and being scanned displays. This never goes away. RoboHelp is done for.How can I link FrameMaker files to a new project?

I created WebHelp in RH 8 / TCS 2.5. The table captions are fine, Arial, Blue, ItalicI made a few minor updates to the table contents (not the caption) in FM 10 / TCS 3.0.I open the project in RH9 / TCS 3.0 and regenerate.The table caption is Times Roman black.I cannot modify the table caption format to be anything else besides Times Roman black.The RH files show the correct format.Here's what I tried:I tried manually inserting a table and formatting the caption.I tried creating a CHM file instead of a WebHelp file. Same problem.I tried with two different projects. Same problem.I did not try creating a new project.Am I missing something, or is this a bug?Thanks for any clues.I tried attaching screenshots here, but I must have some IE setting disabled because nothing happens when I click the camera.

Hi thereI have always been able to paste text and images from Word into Robohelp 11 which worked perfectly including quality / size etc....until recently. Now an error appears '13...'. I have looked on the forum and it suggests saving every image and importing etc but that is not practical given that I literally paste hundreds of images in each week.Really frustrating as it has always worked fine - any ideas please?Regards

The Japanese and Chinese CHM files I received from my translator show the correct Asian characters in the Contents and Index tabs. I need to make a change to the help, but when I open the project or compile it, words for those tabs show as garbage characters. I have Japanese and Simplified Chinese language packs installed, and tried switching my PC language to those language, but still get the garbage characters.One thing I notice is that in the !Language! folders for all languages, there's a !Language!.fpj file and a en_US folder with a en_US.fpj file in it. Both .fpj files include the text "<?xml version="1.0" encoding="utf-8"?>". Should there be a different .fpj file for the Asian languages?Any other ideas?Edit: Also, I switched the language in the Project Settings dialog to Simplified Chinese while my PC language was set to Chinese, but that didn't change anything.

I have a project with multiple topics. When I open the topics I can see the content and images, but the images do not appear in the upper left hand side with the listed topics. The image folder is empty. When I attempt to print the documentation the content appears but the images are missing. How can I get the images to appear in both the documentation and in the list of files?Thanks,Iris

getting a new error message - "Publishing has been cancelled.  This file is checked out or locked for editing by another user. No recent changes to SharePoint and I'm the only one working with these files - Help 🙂

I've got about 20 images in a RoboHelp 10 project that I need to rename. I can find them in the Project Manager pod and I see the option to rename them there, but if I do so, it breaks the link to the image in any topics in which they already appear. If someone can explain how to do one of two things, I'd be greatly appreciative:1. Rename the image so that the topics it appears in automatically update to the new file path2. Find a list of all topics in which the image appears so I know where to go to fix the file paths once I change the nameI've had no luck at all Googling this issue, and my next resort will be a topic-by-topic search, which I really don't want to do.Thanks so much in advance!Kaylin

There's always an error at the Initializing stage. It tells me to restart and turn off firewalls, etc., but I can't turn off Windows Defender.

RoboHelp HTML 11.0.4.291.In my stylesheet, I have <p> classes for notes, tips, examples, and cautions. Each has a background image.p.note { background-image: url(note.jpg); background-repeat: No-Repeat; background-position: 0pt 12pt; margin-left: 12pt; border-left-style: none; border-right-style: none; border-top-style: none; border-bottom-style: none; padding-left: 40px; padding-top: 20px; padding-bottom: 20px;}The images show in outputs but not in previews, nor in Review PDFs (Review | Create PDF for Review . . .).Is there a way to make those images appear?

Hi I am using RH10, with Word 2007.I have imported the Word doc and used its ToC in RH project. However, when I click the Autocreate using ToC in Browse Sequence Editor window, nothing happens.Is it some sort of known bug? Or am I missing something?Please advise.Sreekanth

Hi,I'm using RH11, Webhelp 11.01.235...I receive a very vague "javascript alert" error when switching between content categories while viewing in Chrome v37.0.  Selecting OK to this message clears it and then I can view my docs okay.I'm also using Zoom search, and frankly, can't remove it from my project due to the number of files to test.  But, this error does not occur when clicking through the toolbar (content, index, print)Anyone else have this issue?  I really need to fix it..........thanks!

HiI am using RH10. My entire project must use Arial font. But I see the Default Paragraph Font in the default.css is Times New Roman. What does this do? It is grayed out. So, how to change it?Sreekanth

Hello.  I am using TCS 5.  If there is some way I can turn off generating chapter-level .css for my FM12 book when I bring it into my RH11 project, please post here.  The chapter-level .css overrides the customized RHStyleMappings.css that I have in the RH11 project.

RoboHelp 8 has been installed on my computer for years, and I've been using it without problems during this period.Today I went to use it but it would not start; a dialogue box came up saying 'Licence for product has stopped working' with error code 148:3 being quoted.I've re-booted and re-tried to start RoboHelp, as recommedndd, but with the same result.Does anyone know why this has happened, and why the licencing should stop working?

Has anyone generated webhelp and when viewing with IE 11 the contents don't appear after allowing blocked content?

Greetings, I'm an experienced tech writer w/prior single source experience using RoboHelp (although many years ago before it was acquired by Adobe) MadCap Flare (somewhat) and Quadralay Webworks (quite extensive). So for all practical experiences at the point in time, I'm a rank RoboHelp beginner. I've been exploring the product for a couple days, including those few lost hours spent fumbling about with the invisible TOC issue (thx Firefox!). Anyway, I'm beginning to suspect that my current arrangement, which includes a permanent Frame installation and a monthly RH subscription, is not what I'd hoped for, being as a linkage between the Frame files and RH doesn't seem to be maintained after import. Am I (hopefully) mistaken on this point? I've been using Frame nearly continuously since the late 1980's. I pretty much know every arcane FrameMaker trick and keyboard shortcut one could ever want to use, and so would like to go on with it as my primary authoring platform, if at all possible.

Using RH10, I want to put a numbered list in a drop-down hotspot, which is itself in another drop-down hotspot. Whether the list is directly pasted into the drop-down or inside a snippet which is referenced in the drop-down, the numbers do not render in output, and the first lines hang to the left.Is there a solution to this?

How to add a PDF to the Help button of the Application? Do we need a Robohelp to generate this?