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johnhallerKnown Participant

Publish to an auto-created folder

I am using publishing profiles to publish RH to SharePoint (native sharepoint output) and this works very well, except for the fact that I must first create a folder to publish to, and then set that as the location in a specific publishing profile for the project.   Why doesn't RoboHelp create the project folder when publishing, like it does for version control.  Or perhaps I am missing a setting somewhere. 

johnhallerKnown Participant

Use TOC in Review

I am checking out how to best make use of Review in RH.  So far what I see is that the review session presents an alphabetical list of topics.  Is anyone aware of a way to use the TOC rather than a simple flat list of topcis?

johnhallerKnown Participant

Replacing default.css and other files to be used when creating a new project

In older versions of RH, I remember being able to go to the installation location in c:/program files...  and replacing certain files, like default.css with my own version so that all future New Projects would use that css. Is three a way to do this in the latest version? 

mjjhhcKnown Participant

Unable to login / activation issue RH2019 Classic

Hello,I contacted Customer Care. They indicated an activation issue RoboHelp fails to stay activated. Even though my Creative Cloud and other indicators recognize my status/installation, I am unable to login >> the system accepts my email address but doesn’t proceed to the password window. How can I stay activated? Thanks very much!   

Tony_G8SEYKnown Participant

Text cut off in responsive HTML5 output

Hi All, I'm using Robohelp 2022 to produce responsive HTML5 output. My problem is that text gets truncated when I try to view the published output on a mobile device. I discovered that the appearance of  Y scroll bars can't be taken for granted, but even when I add an overflow staement to the css for 'body', I still get missing text. Yes, I guess I could shorten the topics a little, but they're not massively long so I'd rather not... Any suggestions would be most welcome. Many thanks

Bhawana SoniKnown Participant

IE11 support for the latest version 2022 of robohelp

Hello, I have latest version 2022 of Robohelp. IE11 is not supporting the generated Map IDs with the latest version. I want to get the output with the 2019 version. How can I do the same?   

Laura28513373qpqwKnown Participant

ZIP File as attachment (hyperlink)

Hi RH Community, I was wondering if RoboHelp supports a ZIP file as an attachment using the hyperlink functionality. I tried to add a ZIP File to my project Doc folder, then use the hyperlink functionality to link the ZIP file to a random word in my RH project but the ZIP file does not appear in the DOC folder as the PDF files do.  Can please someone help me?  Thanks!

文雄313517211ckhParticipant

Chinese (Simplified) characters are garbled after compiling

I opended the Chinese (Simplified) file of the RoboHelp 10 in the RoboHelp2017 and then editted the content,also compiled them.However，the only one link is displayed on the table of contents and nothing else, and also characters are transformed in the keywords tabale.How can i fix it. Condition:I used the RoboHelp 2017 on the Chinese windows 10

Robert31961811x05yParticipant

RoboHelp Unique Identifier

I just watched the RoboHelp video and I have a question about how each topic is uniquely identified. We need to link help topics to our UI and cannot use a URL-based identifier as our titles often change and many URL-based solutions build the URL using the topic title.

Tristan27791537zzjwParticipant

How to add numbering to a cross reference?

Hey everyone, We have a breadth of documentation made in Word. We are moving over to RoboHelp and want to match the currenty style guide. This is how our documentation generally looks:I don't see any good way to recreate this using cross references in RoboHelp. I could change the figure caption to "Figure 33 - Add Button" but then it wouldn't automatically number and take care of everything. Is there any way to make cross-references look like this?

Curtis298252506bp3Participant

Multilevel List ‘NestedNumbering’ not outputting to Word Document correctly

Multilevel nested numbering is not outputting to Word correctly. Numbering starts over at each level but maintains paragraph indentation. Is this is a bug? If not how do you achieve the correct output? Following example created in a new project with default settings: Appearance in Robohelp 2022  Update 3:Output in Word<?xml version="1.0" encoding="utf-8" ?> <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="generator" content="Adobe RoboHelp 2022" /> <title>First Topic</title> <meta name="topic-status" content="Draft" /> <link rel="stylesheet" type="text/css" href="assets/css/default.css" /> </head> <body> <h1>First Topic</h1> <h2>Section 1</h2> <ol class="NestedNumbering"> <li>Enter text here.</li> <li>Enter text here. <ol&

Bhawana SoniKnown Participant

Browsers support in Robohelp 2022

Hello, Which browsers are supported to the Robohelp 2022 output? 

Gray28594389k22nInspiring

Studio frameless output Mobile home page header link not is working...

Using Robohelp 2022.3.93 and Studio frameless output. The mobile home page header link is not working but the desktop home page header link does work. The issue as I see it in development mode is: In edit mode, the mobile home page header links "container" correctly displays the "red bounding box" to show which item is being edited. No problem here and an icon image is added without issue. When attempting to edit the mobile home page header links "item" the "red bounding box" does not display; whereas it does diplay as expected in the desktop home page header links "item" edit view. I cannot set the mobile home page header link hotspot for the custom home page link icon without access to the mobile home page header link "item" that does not display the "red bounding box" in edit mode. The the mobile home page header link "item" position is key to setting the hotspot focus boundry for firing the mobile home page header link at runtime when the use

SrikarGantiParticipant

RoboHelp 2022 Error - Unable to edit layouts

I am shown an error to restart RoboHelp when I try to:Insert images to apply as Layout backgrounds, or any layout changesChange topic folder names from the RoboHelp application. (This isn't a problem as I was able to go to the folder and make changes there) I tried the below and they did not resolve the issue:Restarting Robohelp from Help menu (as the error message said).Restarting VDI.Deleting the old layout and making a new one.Creating a new project and editing the layout there. 

Angelika25472297r4xdParticipant

Help needed, Cookies banner customization in RH 2022

Hi, I have an issue with cookies banner in frameless template, cannot close the banner after adding chatbot script. Can you tell me how can I change the text of the cookies dialogue? I cannot find the file whish contains it in my project files.I think it was a differen access to modify it in the previous version of RH.Thank you  

~KimberlyParticipating Frequently

embed Microsoft Mind Map

I have tried multiple ways to embed a downloaded MS Mind Map (html file).  The map embeds and functions as expected, but the problem is that no matter how I try to embed it, the map does not display on its own but rather as a topic page with a header, and table of contents... I have embeded using embed code as local file, web page, and as iframe directly into the page.  I've also tried embedding into a snippet, but each of them displays a topic page in the iframe.  I captured the attached screenshot before the map loaded.  This image was using "embed local file".  The html file is stored on a network drive but not in project folder. Any thoughts on why this is happening?

Jarett5555Participant

CHM File Not Displaying Correctly in Hosted Environment

I use RoboHelp to generate a .chm (Microsoft HTML Help) used in our application's on-premise and hosted environment. Recently, we have been slowly moving users to a new hosted environment (GoGlobal), and those users have been reporting issues with the online help file. Namely, content properties such as font and headers are not what they should be, and internal links to images display an error message. See below:We are finding that hosted users in the old environment (Remote Desktop) are not experiencing this issue.  Can this be resolved in RoboHelp? Should I be exporting a different file? Or should I pass this along to the team migrating the users to the new hosted environment?  Any feedback is appreciated! 

a_DavidKnown Participant

Robohelp messes up CSS

Hi,  Using version: 2020.8.34 I've noticed that Robohelp messes up my custom CSS upon generation in certain scenarios.So I have a custom CSS file that is included in the masterpage. When editing this within Robohelp it looks good but when the generation of the project is done the CSS gets messed up.I haven't pinpointed exactly when this happens but it looks like Robohelp have a issue with parsing CSS that contains ">" (directly nested elements).As an example I have this CSS in my file:  table > tbody > tr:last-child > th, table > tbody > tr:last-child > td { border-bottom: none; }  Now the result of that in the generated CSS looks like this:  .RH-LAYOUT-CENTERPANEL-topic-box> tr:last-child > th, .RH-LAYOUT-FOOTER-container> tr:last-child > th, .RH-LAYOUT-CENTERPANEL-topic-box> tr:last-child > td, .RH-LAYOUT-FOOTER-container> tr:last-child > td { border-bottom: none; }  As you c

Sam317879100lesParticipant

Adobe Robohelp Classic 2019 Version 14.0.14.002

Hi All,Please assist in finding a download link for the Adobe Robohelp Classic 2019 Version 14.0.14.002 .Any help will be highly appreciated. Thanks,Sergio

乐观和爱Participant

ps批量替换不同分组的图片

有没有人帮忙提供一下ps批量替换不同分组的图片，直接用的脚本和方法😭 

scottg36867683Participant

PDF generation fails: 'The path argument must be of type string'

I have a RoboHelp project where I cannot successfully generate a PDF output. In the logs, I get the following error:'The "path" argument must be of type string. Received type boolean (false).Any idea what is causing this error? 

WoutJacobsInspiring

How to change cross-reference preview

I'm making use of cross-references that include the page number of the referenced target for a PDF publication. My question is, how do I change the sentence (see ... on page) to match the project language?  In French, for example, I'd like to see to 'Voir X, page N'. I cannot seem to find the language label for this. Thanks in advance.

priscillaa9287259Known Participant

Issue with Reverse-Engineered Robohelp File

Hi,Our team recently re-created a RoboHelp project using reverse engineering. We imported the output files into a new project, generated and shared the WebHelp for release. For that release, our team didn't have much time to rebuild the Help. What I mean to say is with very limited time, we could only do the following:1. Applied master pages to few of the topics, the rest of the topics didn't have any master pages selected. Although, this was not required because we were importing the output files that already had the defined master page for each topic with breadcrumb, feedback and print features, as well as the relevant style. The appearance of each topic remained intact.2.Nonetheless, we recreated the master pages to the extent that was possible so that we could apply back to the topics when we had the time. Initially, the master pages only had placeholder text and the relevant styles applied. We still needed to add back the breadcrumb placeholder, print and feedback buttons.3.

angelae68007195Known Participant

Update 3 gives warning project will be updated.

I just installed Update 3 of RoboHelp (2022 Release). When I go to open my project, I'm getting a prompt to upgrade it. Nothing I've read about Update 3 suggests that this was going to occur. Is this a valid message...that I need to upgrade my project from 2022.1.0.188, which I believe was Update 1 of RoboHelp (2022 Release), to 2022.3.93? I had already upgraded my RoboHelp Classic Project from RoboHelp 2015 to RoboHelp 2022, so was leary on proceeding since I can't find anything that says this was going to happen. I've searched the Abode Community and the internet in general and cannot find an answer to my question. Thank you!

Sneha_CPParticipant

Why font size is different in my CHM file?

I am facing exact issue with RoboHelp 2020 version. Please help to resolve this at the earliest as it is affecting my project deliverables.    Moderator - Post branched to a new thread as this version is very different to the version for the rest of the thread. The issue is the output font is incorrect. ________________________________________________________ My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.  

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