RoboHelp

Hi all,Apologies if someone has already asked this, but I would like to replace all my RH 2017 drop-downs with expanded text. The issue is that I have a lot of drop-downs in my project, so doing this manually is not an option. Has anyone encounter this issue before? Do you know if there's a way of doing this automatically? The idea is to try to replace all the drop-downs with something else that preserves the content inside the drop-downs. Any ideas are more than welcome. 🙂 Thanks in advance!

I am having a difficult time trying to use "see also". I have a topic entitled ABC and another topic that has a refference to ABC (e.g. see ABC). how do I get "See Allso" to work in 2022 (link to a tutorial would be of some help).

Hi, I saved over an existing image and then inserted the new image into my project. But even though I got rid of the old image, it is still the one that displays.  Does anyone know what is going on? I could rename the image instead of saving over it, but that would cost me a lot of time.  Thanks, Julianna

We are using ADO with GIT for our version control. Has anyone had experience connecting ADO (using Team Server or GIT connection profiles) to RoboHelp 2019?  We think that Team Server is the best option, but I don't have Studio installed on my local machine (I don't need it) and so are struggling with how to provide the required TFS client (possibly Team explorer). Any advice would be greaty appreicated.

I'm using the BlueLagoon frameless skin in RH 2022. When I generate the project, RH randomly inserts extra space in the TOC after the last topic in a section. What could be causing this?

I have a RH project I've been responsible for long term. Discovered today an issue with one page-- when I generate the output and look at it on my device before sending it to our technical team for deployment, one page is blank except for the Master Page and skin. The content of the page is blank. I deleted the page and ceated it anew and I'm having the same issue. What am I missing? 

With the Review functionality, I've sent some pages to Creative Cloud ansd configured to be accessible by all having the link.But I cannot use  any of the tools - highlight, strikethrough, etc.- except Pin and Comment.And also once I experienced that the comments left by the reviewer did not display in the browser. I could only see them in the notification email in my inbox, but when following the link no files displayed at all. What it might be? I experienced this only once because we didn't use the Robohelp afrter that bad review experience(Please help resolveThank you for the help. Really valuable!Using Robohelp Version 2022.0.346 , Chrome

Dear RH-cousers,I've performed generating output (resposive HTML) and publishing it with the Output tab.And I now want to see the Publish Log file and cannot find it.The rigth -click menu of the preset opens the publish log file in RH but it's empty. I copy the file path (still with the rigth -click menu of the preset) -- /RHTMP/Material Management v. 2.ehtml --  But there is no such a file on my computerPlease help locate it. I was able to locate and open the file with some previous RH version back in April. It started with "Initializing publishing to Profi..." wordsRH Version 2022.2.22

I know this was easy years ago and it should be today. I want to publish a book to PDF with bookmakes on the side of the PDF file that has each chapter listed with a hyperlink. I just can't remember where to set this up. Please someone point me in the right direstion. 

I  have tried to add a project font (under File > Project Settings > Font List.I can add the font family name but I am unable to add the import for the font e.g. .font-family-roboto {font-family: Roboto, 'Franklin Gothic Medium', Tahoma, sans-serif;font-weight: 300;font-size: 1.25em;} Along with the @1552174:@1552174 url('https://fonts.googleapis.com/css2?family=Roboto:ital,wght@0,100;0,300;0,400;0,500;0,700;0,900;1,100;1,300;1,400;1,500;1,700;1,900&display=swap'); I have included in the projects default.css, but unable to add for project settings.Regards Rich 

I've created a table where the first row is to be a repeating header row using the <thead> tag. I have also applied condition tags to the first two columns of the same table, to use for internal audience only. Unfortunately, the two things do not play well together. Although the header row is repeated, it does not remove/hide/exclude the first two cells of the row (the ones that should be excluded by the condition tags. The remaining rows of the table are properly reduced to just the one column. Any ideas of how I can stop this override?

Hello, I am using latest version of Robohelp and got an output with Frameless skin (Studio). There is one feature 'Remove Highlight'. I am not able to find the use of this. When clicked it does nothing for me. Could you please suggest how to use this.  Kindly suggest. Thank you! 

I read abbout skins and there is no reference to skins in version 2022.3.93. Is ehre another link for help with version 2022.3? Where can I change the graphics in my project?

I'm working on a project and have the skeleton of topics in place. Not all of the topics are finalized, and these topics may not be completed until months from now.I want to publish the project and ensure that incomplete topics are not published and that they do not appear in the project's TOC.I am stuck using my current version and cannot upgrade.Thanks in advance for any and all help!Craig

In the Settings for a PDF Template you can choose to include table continuation markers (Continued from page x, Continued on page x), which is fantastic, but I can't find a style associated with these markers so that I can modify the text (font, size) or placement (left, right). Is this possible in RoboHelp 2022.3.93?

RH version: 2020.8.34 Greetings!When I try to open a topic, the RH screen shows a blank screen. This is happening quite frequently and to the temporay fix to this is by closing the project and restarting RH. Does anyone know the solution for this? Regards,Ranjit

I updated multiple images within Robohelp 2019. Reimported into the system but keep the name of the files the same. When the contents of the project are viewed the images are correct. When I generate and view the project locally the images are correct. Yet, when I publish the older versions of the images are being used. How do I clear the Robohelp 2019 cache? The only other solution I have found is to delete the updated file, remove image from topic(s), rename and load the image again into the project and republish. thanks

ContextWe use custom fonts in the company to make use of a plethora of icons.These fonts are imported in the CSS files:  ... and used when writing instructions:  The problemPublishing this topic with a Frameless output preset or a PDF output preset successfully shows this custom font icon. However, the Word output preset does not. Is there a way to make custom fonts work for Word outputs? (PDF)  (Word)

Hi Team,Am getting Error code 131 (Update Conflict Error)  while trying to update my Robohelp 2019.0.12 to the latest update which is available. Below is the screenshot of the error for your reference. 

I am using publishing profiles to publish RH to SharePoint (native sharepoint output) and this works very well, except for the fact that I must first create a folder to publish to, and then set that as the location in a specific publishing profile for the project.   Why doesn't RoboHelp create the project folder when publishing, like it does for version control.  Or perhaps I am missing a setting somewhere. 

I am checking out how to best make use of Review in RH.  So far what I see is that the review session presents an alphabetical list of topics.  Is anyone aware of a way to use the TOC rather than a simple flat list of topcis?

In older versions of RH, I remember being able to go to the installation location in c:/program files...  and replacing certain files, like default.css with my own version so that all future New Projects would use that css. Is three a way to do this in the latest version? 

Hello,I contacted Customer Care. They indicated an activation issue RoboHelp fails to stay activated. Even though my Creative Cloud and other indicators recognize my status/installation, I am unable to login >> the system accepts my email address but doesn’t proceed to the password window. How can I stay activated? Thanks very much!   

Hi All, I'm using Robohelp 2022 to produce responsive HTML5 output. My problem is that text gets truncated when I try to view the published output on a mobile device. I discovered that the appearance of  Y scroll bars can't be taken for granted, but even when I add an overflow staement to the css for 'body', I still get missing text. Yes, I guess I could shorten the topics a little, but they're not massively long so I'd rather not... Any suggestions would be most welcome. Many thanks

Hello, I have latest version 2022 of Robohelp. IE11 is not supporting the generated Map IDs with the latest version. I want to get the output with the 2019 version. How can I do the same?