RoboHelp

Hello! First post here. I'm having a problem in RH2020 where after running the glossary hotspot tool, blank lines are inserted into any file it touches. I thought maybe it was an issue with my project, so I tried it in the CompassTravel sample project and am getting the same result, as is seen in the screenshot below. I think Friday was the first time I'd ever used the hotspot, so I have no idea if this a brand-new problem or an older one. I've spent several hours troubleshooting, including uninstalling and reinstalling RH and making sure the update is current (2020.8.34). The blank lines are showing up in Visual Studio Code, Visual Studio, and Notepad++, but don't appear in the source view in RH.I guess the blank lines aren't technically breaking anything, but I find it much easier to navigate files in the source code in VSC rather than using the RoboHelp UI or source, and I can't handle how stretched out it is! I've been working on this project for over a month now and was about

I just upgraded an RH2022.0.364 project to 2022.1.188 and generated the PDF.The table of contents now shows the index page number while it didn't with the previous version. The TOC looks like this:ContentsTopic 1.......1Topic 2.......3...................5This latter one goed to the Index page when I click it.It's fine that the index now appears in the TOC, but how can I get the text 'Index' in the TOC? I don't find anything about this change in the release notes.ContentsTopic 1.......1Topic 2.......3Index..........5

Wondering if the indexing wizards (Smart Index Wizard/Smart Index Topic tools), currently in RH 2019 Classic, will be added to the new 2019 RH interface?

Cut and paste doesn't work, as suggested in previous posts. Any means to get this important symbol in the project title?

I need to import a PDF file as a baggage file (RH2017), but a curious thing is happening: I go through the Printed Documentation procedures, generating a Word doc and a PDF; these do appear on my K: drive, as usual. But when I try to import the PDF using RH's Select Baggage file, neither of the documents appear. I need to fix this ASAP. thank you,Lon

Are we able to use the font awesome icon (font awesome version 5.15.4) for a PDF in our application without violoating any Adobe trademark guidance? Thanks,Chris

I have been right-clicking red underlined text and adding to dictionary every time I bring up a topic for edit. When I save and leave a topic and then come back to it later there are the same text that is red underlined and I will once again add to the dictionary (below). How can I make Add to Dictionary stick?

Hello there, Using Robohelp 2022 I am trying to follow the below information,To create a link, put the cursor inside the desired topic, and Insert Hyperlink (link it to hyperlink help link). Then, select a bookmark in Insert Link dialog.  I added a bookmark to the desired location and then trying to insert link. I was able to insert the hyperlink but now able to follow the above statement. When cross reference I am not able to insert or update when select type Bookmark. Kindly help me out in this. 

I'm suddenly unable to apply styles using the Styles pane in RH 2020. When I select text and click on a style, it throws an error telling me to restart RoboHelp. I've tried this, along with signing out and back in to my account and still not working. Any ideas on how to fix this or is anyone else experiencing this? 

Does anyone know how to change the usual URLs based on the folder structure of a RH project (looking like "https://domain.tld/folder/subordinatefolder/someotherfolder/topic-file-name.htm") into a SEO-friendly string like "https://domain.tld/generaltopic/special-topic-name" ?Is that done manually in the Google Search Console, or with editing redirects into the sitemap.xml after generating the output? That would be an exhaustive approach.Any ideas here how to do that in the ToC the output is based on?

I am just curious so see what people are using to capture user interactions on RH.  I have been using google analytics and tag manager.  I started to research migrating our reports to the new ga4 and was wondering if there are other tools out there better geared towards RH sites. 

Hello, I inserted image thumbnail. But when I preview it is not displayed as thumbnail.  

Hello,I want to import custom fonts in Robohelp 2022.  How to do the same?

Hello, I'm having trouble publishing in frameless. Even deleting the files from the last generated version, in the frameless folder, my changes are not being published in the versions that I generate. It is always presenting an old text, on which I have already made many changes. I can preview the changes in my project, but when I publish the program it is ignoring my last changes.My version is 2020.8.34

I am using RH 2019. I have a cover image with text on it. When I use the mouse, I can select additional text that apparently is behind the graphic. I can't find it in the HTML or anywhere. I need to remove the extra text on the right of the attached image.

I inadvertently saved a file in the View-Only format that I need to revise. How do I chage the status of this file back to an editable format?

I need/want to specify a common context sensitive ID map file from several projects but can't figure out or find documentation about how to refer to a file that is NOT in the project directory.  For example, if I have a file called HelpContext.h in ProjectA's directory, under the [MAP] (and possibly the [TEXT POPUPS] section, then the ProjectA.HHP file can contain something like this,...[MAP]#include HelpContext.h[TEXT POPUPS]HelpContext.h And it builds and works fine.  But if HelpContext.h is a file used by several projects, I would like to be able to reference it something like: [MAP]#include <a file path to HelpContext.h>[TEXT POPUPS]<a file path to HelpContext.h> All the examples I've stumbled on assume the .h file will be in the project directory.Thanks.

Hi,Could you show me the step by step about: in one topic I need a link that leads to a specific part of that same topic. Example: When I access the topic and clicks on a link, it take me to a specific part of that topic.I use this link: https://helpx.adobe.com/es/robohelp/using/creating_editing_bookmarks.html, but I can´t create it.Robohelp 2020.8.34      

Hello there, I am using Robohelp 2022. I want to organize the topics in such a way that whenever I change the topic folder it doesn't break the link after integration in the website. For example,I create folder 'A' and add topic X to it and then published it on the website.Later on I create another folder B and added the topic X to it and then published it. How do I make sure that the path remains the same and link is not broken on the website?

Good morning,I have the RH 2022.0.346 version and I would like to ask you if it is possible to insert, within an HTML5 preset, two bottons that allows you to forward ("next" page) and back ("previous"page) a page, without having to click each time on the relative paragraph in the TOC. I tried looking in the online help but without success.Thank you in advance. Elisa

Good Morning,I am here again!I have a RH 2022.0.643 version and I wrote all the topic in the project using Muli.Now I would like to change the font of all already written topics using Arial.Itried to edit the CSS in the appropriate section, but without success. Can you help me?Thanks in advance, Elisa

Good morning,   I am having an issues with Robohelp 2022 where when a series of JPEG's are placed into an article, under the print preview screen ( for Chrome and Microsoft Edge ), it shows an almost blank page at the beginning and the end. It displays correctly when you just click on the article, but only does this in the print preview. On the nearly blank article, it does show the date in the top left, the article name in the top right, and the URL at the bottom. I am wondering if it has something to do with the sizing of the JPEG's that we are placing in this article. It is a 71 page article that shows all 71 pages correctly in chrome, but the print preview shows 73 pages, including the blank at the beginning and end.   Here is an example of the HTML for one of the images. <p><img alt="" src="../../../assets/images/Training_Page_01.jpg" /></p>   The size of the 1st image is 3497pixels height x 2481pixels width while the ones following vary in size. S

I wrote the content of my project in Google doc.Copy paste the content from google doc to the robohelp. Now I am not able to change the font family and styling in the robohelp. I tried to do it from the css file but the changes are not reflected.

I am first time using Robohelp and created a Basic project with it.When the URL for the project is created I want to edit and then publish with the ID or page name so as to shorten the URL.How to do it? Or is it already there in the tool which I am missing. 

Good morning, I have installed RoboHelp 2022 and generated a test PDF file. I have a Masterpage that I used for the topic that has Header and Footer information. When I preview the page the Header and Footer display. When I generate the page to my local computer, the and Preview it, the Header and Footer do not display. Can anyone provide me insite into what the issue may be?