RoboHelp

Good morning everyone,I have a RH 2020.7.46 and I am writing to ask you if it is possible to view the RH output generated with HTML5 preset perhaps through a button that refers to a dedicated url.I'm asking because we need to view the layout built ad hoc with RH preset within one of our portals via a button that refers to a specific link. Could you help me?Thanks in advanced!

I am using RoboHelp 2019 and have placed a custom link in my layout. I'd like the page this link acceses to display in the same browser tab. Seems like a simple request but haven't been able to find any RH settings to enable this. Would appreciate any recommendations.

With recent update (RH 2022.0.346), I've noticed search results not only highlights the term in yellow -- but annoyingly underlines the entire paragraph that the search term is in.Anyone else experience this?  I assume this is a bug that needs to be fixed.Thanks for any guidance.

 I am using Frameless studio skin(Robo help version 2020).when I navigate from main page to topic page, the corresponding html file is not getting selected in the left navigation pane in topic page. Thanks   

Hi all, if someone has an answer to this I would be eternally grateful. I am building a framless project in RH2020, and after generating and publishing, I try and open a topic from the TOC in a new tab in Chrome, but when I do only the topic information appears, not the left sidebar TOC, or the header. Then if I click reload, the page reloads as normal. This is not an optimal user experience. I think it is some setting I have missed, because I know it can work, as demonstrated on Peter's website.  Please help!  

Hello everyone. I am trying to export my projects from a 'master' project which is linked with 'children projects'. I wrote the instructions in a *.bat file and specified a environment variable (path of robohelp)Here is an example of my first line of code:"C:\Program Files\Adobe\RoboHelp 2020\RoboHelp.exe" --cl "D:\OLH\05_Tests_RH_2020\input\Master_project.rhpj" -o "FORCE" -p "D:\OLH\05_Tests_RH_2020\compilations\command_line" -l D:\OLH\05_Tests_RH_2020\log_tests_compilations\master.htmlThe other lines allow to compile the child projects. The result is correct and everything seems to work well (either the files are correctly exported).I still get error messages that look like this:(node:23060) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.I don't really understand why because i thought this problems where solved with the build version i have.So I tried

Our software knowledge base is hosted on Robohelp using a Frameless skin. Most search results display just fine with the article title and a short snippet below each title.One particular search term gives a number of results, one of which has 41 lines below the article title instead of a snippet:https://knowledgebase.pronamics.com.au/?key=toc12&ref=.%2F&rhsearch=schedule%20formula Is there some way of restricting the snippet to one line or similar?

Tables - Adobe RoboHelp comes with a number of pre-formatted tables that can be edited to suit your own requirements or you can create your own from scratch.I'm using RoboHelp 2022 and I don't see any pre-formatted tables. If I Insert Table from the toolbar, I just get to select the number of rows/columns and a simple plain table is inserted.If I select a table and right-click, I don't see Table Properties. I do see Content Properties. I created a custom Table Style but I'm having trouble with the look. I already add a TableHeader style.We are also going to import Markdown files - some have tables - so I want the <table> to have the custom table style. I noticed the .htm topics from imported .md files have a <thead> and my old tables have just <tbody> and rows the color/padding in the rows that are the heading. I don't want to edit all my old tables either. Suggestions? 

We're currently using RH 2022.0.346 on Win10 and Win11 machines. We recently upgraded from RH 2020. In an atypical situation, we ended up with HTML5 output generated from the 2020 and 2022 versions (some last-minute changes after we'd upgraded). Using the Search field in the HTML5 output from RH 2022 does not return any results. The Search works just fine from the output generated from RH 2020. We just published this morning and customers are already reporting the issue. It would be great to resolve this quickly. 

Hello everybody,It's my second post today, but it's the last one 🙂 I'm using RH 2020.8.34 and working on the frameless output, Oceanic skin. My content has different alignments, let's say I have something like on the screen below. I insert an image that refers to last three bullets (second bulleted1 and two bulleted2). To make it visually nice, I align the inserted image to the bulleted1 style alignment (let's say, 16px to the right, the red line below). For the regular images I created a separate image style with the needed indentation, and everything is ok. But sometimes I insert huge images to show more content, so I need to use thumbnails to keep the visual consistency in my output. When I create a thumbnail, I'd like to indent it as well to the bulleted1 style. I created other style just for thumbnails and I tried to indent it manually in the Source view. Is it possible to indent thumbnails? If yes, how?

Hello everybody!I'm using RH 2020.8.34 and working on the frameless output, Oceanic skin. I have this search button on my topic page:And when I click it, the button disappears and the search field appears:I'd like to have the search field visible all the time and remove the button so I don't need to click the button to start looking for something. Is is possible to do it in the Oceanic frameless? If yes, how? Thank you!

I’m currently using Robohelp Classic 2019.  We are trying to avoid users getting multiple hits on search keywords, when they may only need to be looking at information as it pertains to one of the child projects and future plans of expanding to several other child projects. Is there a way to configure it, where it will isolate the search functionality to search in only a specific child project. Is it possible to do this without having to use the merge functionality? Thank you in advance.

We currently have PCs on our team and collaboratively use RoboHelp with the SharePoint connection. If we were to move to Macs, would continuing with the same projects in RoboHelp be as simple as installing the OS version of RoboHelp and reconnecting/downloading the SharePoint connection? Or are there other considerations when transitiong from PC to Mac with RoboHelp? Thank you in advance! 

We have SaaS programs where the external customer logs in through Okta to access the programs. Currently the RoboHelp-generated help files are embedded in the program, but we want to remove them and have the Help link go to our RoboHelp server (really could be any server) and pull our help file but change the URL that the customer sees and basically display it in the browser through our program. I know we can set up a service to do this and possibly use Okta, but we are looking for options and might do a quick and dirty way of using a helpclass embedded in the program to pull the help and rename the URL... Does anyone know of a helpclass already out there? What are my other options? I barely know what I'm talking about but I could point my IT people in the right direction if I knew what that was. LOL... The Okta integration that the RoboHelp server has isn't really for this either. We've been down that path. Thanks for any help.  

In RoboHelp 2020 (and in 2022), when I generate a Responsive HTML 5 ouptut with the Azure Blue skin, the logo is appearing very small in the generated output. In the preview it looks fine:     But in the output it looks like this: Is anyone familiar with this issue? Thanks.

I found several examples of URL strings with content filters on the web but none work. Could be my issue. Here is the set up.My developer wants a frameless help that allows for CSH calls for three audiences. (user, operations, support)I created a map file, conditional expressions, and dynamic content filter. (shown below)When I view the output I can select the filter and the content adjusts appropriatly.I can use a CSH to a mapid without specifying a content filter and all content shows (no filter).file:///C:/ECAR/RH-Build/Filing/index.htm?rhmapno=5If I try to apply a filter parameter like this one, it is ignored and all content shows. file:///C:/ECAR/RH-Build/Filing/index.htm?rhmapno=5&filter=Others:Operations  I'm hoping it is just a URL format issue. Any help would be appreciated. My topicMy Dynamic Content Filter screen - the Others group is populated with my Condition ExpressionsManually applied filter - to show the filter does work when used in the UI&nbsp

I have an Online Manual with links to over 90 PDFs. The PDF files are stored in an Azure Blob site. Is there a way to access, and edit all of the Remote URLs without editing the Hyperlink properties for each individual link?

HelloI would appreciate help regarding an issue I am facing with RoboHelp. Here are some details:The version used: 2022.0.346Aim: To convert a user guide created in MS Word to a project in RoboHelp. We need separate topics created in the RH project for each heading and subheading of the Word file.Details of Word File:1) The word file has an auto-created TOC and follows the Style guide.2) It has sub-heading up to level 3 Issue Faced:1) On importing a word file, all the topics created are just showing hyperlinks, and only on clicking show hyperlinks, the content is visible.2) Unable to see images from the word file in the image folder.3)Structure of TOC is not replicated as in the word file.   Could any please help me with a video tutorial link or any other content which can have step by step guide on how to either resolve these issues or how to  convert a word file into a project (with reference to a TO I have attached screenshots which shows the import settings and also one s

I'm running Robohelp 2019. We recently added a link to a website in one of our topics. Since then Robohelp creates a blank folder with that website name with an added app. at the beginning. It's not present in the content folder in the source files and we don't see it anywhere when the manual is open in the program but that folder is generated in the output files. It seems harmless because it's empty, we just don't know why it's happening.Thanks

Currently whenever I try to generate any type of output, it simply shows the status bar moving but the generate never completes. I have tried multiple projects the result is the same. I have moved the location of my output, no change. I rebooted, closed and reopened the project(s) and the application itself, no change. Earlier today I could generate. Any ideas what the problem may be? thank you

All bookmarks seem to need to replace spaces with underscores. If I make a cross-reference to a bookmark, can the display text replace the underscores with spaces? So for example, let's say I have Topic1.htm with bookmark "Desired_Bookmark."Now I want to create a cross-reference to "Desired_Bookmark" in Topic2.htm.When I do so, the text of Topic2.html displays "Desired_Bookmark" but what I would like it to show is "Desired Bookmark." Is there a way to do this?

Hi,I have a project in Robohelp Reimagined 2019.0.14 and trying to generate Responsive HTML 5 ouput. Just the landing page of the file is getting generated in the output folder and all other topics/folders are missing from the output folder. That's the reason why I get file not found on clin\ciking any topc from the ToC/ the homepage. Did anyone face the same issue? 

I've started a new RH 10 project and whenever I convert a paragraph into a numbered list by clicking the numbering button on the toolbar, the font changes to Arial. I need it to match my Normal style.In all other RH projects if I click the numbering button, it creates the list but doesn't change the rest of the formatting. What's happening?I've looked in the help but it tells me I need to define a new style etc etc. I've never done this before so am rather confused.Is there a way of changing the formatting of a numbered list to match my Normal style so I can just click the toolbar button to convert a paragraph to a list?

I have recently upgraded the RoboHelp classic 2015 project to RoboHelp 2020. The upgrade was successful. But when I preview a topic or when I generate WebHelp output, all the topics display the Master Page content instead of the actual content. 

Our company has two software packages that use Indesign for the manuals.  We want to use the manuals as a basis for our help files in the software.  Previously we used Doc-to-Help software.  I have been brought on board and do not know Doc-to-Help or Robo-help but I do know Indesign and manage many publications through that software.