RoboHelp

I'm using 2022.0.346, publishing as responsive html5 with azure blue skin. In a topic, I have a mini TOC, and a few headings. I created a bookmark at the end of a particular heading. The issue is - if  I use that bookmark, added to a Map File, and gave it a map ID (ex: www.domain.com/abc/index.htm?rhmapno=123), it doesn't go to the location of the heading, but it goes to the mini TOC instead. Any help is greatly appreciated.

Request for Information:I'm seeking Adobe documentation, instructions, videos, tutorials, or any type of information that explains the process for completing CSH setup for a help file using Responsive HTML5 output and/or a help file being converted from Webhelp to Responsive HTML5 output. If this information exists and links can be provided, fantastic, please reply to this post with those links. If nothing like that exists, what steps must be taken to get an existing RoboHelp customer the necessary information to provide to a developer? If this requires a consultation or contracted work from the Adobe RoboHelp team to implement, please explain.Background:We currently use RoboHelp 2019 Classic to create and successfully generate a content-sensitive help file using Webhelp output (e.g., all MapIDs are configured so that pressing [F1] opens the help file to the article/topic for the corresponding screen). Please note: my company has been using RoboHelp for more than a decade, and we recen

Need to use PDF published output to upload to Amazon Kindle Direct Publishing for a new eBook. Index built, pointing to topics. Published to PDF, index displays page number locations, not topic locations. If you click on the page number in the index, it goes to the first page of a topic, even when the index word is on the second page of the same topic (different than the page number location in the PDF index, so actual word location is on second page of same topic). I suspect that I may be doing something wrong, and need to fix this, if possible, so that the Kindle eBook that will be created will not show the wrong page number location for indexed words in topics that occupy more than one page in the published PDF. Any help appreciated.  

Hello,What is the correct way to link a topic from one child project to a different child project? I tried to link a Topic from Child2 to Child1 by selecting the text in Child1 and clicking Hyperlink > Local Files > MyRobohelpProjects > Child2 > topic. When I generate the Responsive HTML merged output from the Parent, I get a 'page may have been moved or deleted' message after I click the Hyperlink in Child1. Right-clicking the contents pane and choosing Link > Link File linked the topic but none of the images appeared in the merged output.

The RoboHelp user guide mentions registering an external diff/merge application - doesn't RoboHelp include one?If you're using GitHub to manage version control, which is the best application for comparing the current version of a file with a proposed replacement?

I use RoboHelp 2020, and I am doing output in two ways in one project. The two outputs differ in some toc configurations. Therefore, I would like to be able to search only those registered in toc. Is there a way?

I use RoboHelp 2020.8.34. When I tried to compile a project to CHM, the content shows garbaged in non-Chinese sytem. See below image for reference.If we right click in the page and select View Source, we can see the charset is set CP936. If we decompile the CHM and change CP936 to GB2312, and re-compile it with HTML Help Workshop. The CHM can display in both Chinese and non-Chinese system. The same issues happens for Korean, and Tradition Chinese(Taiwan) and also in RoboHelp 2020 other versions. Will there be any fix on this?  

I am trying to generate printed documentation of my Help system and I get the following error: --------------------------- Printed Documentation --------------------------- The Word VBA macro version registered is incorrect. Please reinstall Printed Documentation. --------------------------- OK --------------------------- I cannot figure out where I reinstall Printed Documentaion from as I downloaded the Robo Help Program and do not have a CD. Can someone please advise? Thanks!

I use RoboHelp 2020.8.34 to generate Japanese a CHM. But the TOC and Index display grabarge in the generated CHM (no matter in English or switched to Japanese in system and locale settings). See below image for reference. I set the lanague to Japanese in both project settings and output presets. After decompile this CHM, I found that the HHC and HHK are correct, but the language is English(United States). Once I changed the setting and compile with Microsoft Html Workshop, the CHM work correctly. Can Adobe team look into this quickly and make an upate?

Hi, Please could anyone tell me how to get rid of this second frame? It is only showing in one page.   

Hi all, please help me if you can...I have read the Help and tried to implement the Autonumbering feature for H1, H2 etc. but I can't get it to work. Do I simply need to create Autonumber styles level 1, level 2, level 3 etc for Heading Style - H1 and then the level styles drive the numbering/styles for H1, H2 etc Or do I go through each Heading Style and enable Autonumbering, select the Level and add the properties as necessary.Any guidance is greatly appreciatedThanks Michelle  for Heading Style H1 

I upgraded to RoboHelp 2022. I'm haivng an issue with Mini Tocs that were working correctly in the previous versions. For headers where I put a bookmark right before the header (I click to the left of the header and insert a bookmark), these headers are showing up as text and not as links. I don't want to have to reset all of my bookmarks, so if I was wondering if anyone has found a workaround for this. Thanks.      

RH2022.0.346All contents of the assets folder can be linked with other folder or files. For example the CSS files can be linked with a 'template project'. I however can't find how to link the files from the publish\templates folder.

I compiled my RH 2022 project and I have attached screenshots of what I see when I open it in Chrome, Edge, and Firefox. This project was upgraded from RH 2015 to RH 2022 and it did not do this in RH 2015. Has anyone seen something like this?   

How do I map a multi level list in RoboHelp 2020 to a multi level list in Word?

(RoboHelp 2022.0.346)HelloI use following code to number the headings and this works perfect.@media print body {counter-reset: h1cntr 0} h1 {counter-reset: h2cntr} h2 {counter-reset: h3cntr} h3 {counter-reset: h4cntr} h4 {counter-reset: h5cntr} h1:before {counter-increment: h1cntr; content: counter(h1cntr) ". "} h2:before {counter-increment: h2cntr; content: counter(h1cntr) "." counter(h2cntr) " "} h3:before {counter-increment: h3cntr; content: counter(h1cntr) "." counter(h2cntr) "." counter(h3cntr) " "} h4:before {counter-increment: h4cntr; content: counter(h1cntr) "." counter(h2cntr) "." counter(h3cntr) "." counter(h4cntr) " "} h5:before {counter-increment: h5cntr; content: counter(h1cntr) "." counter(h2cntr) "." counter(h3cntr) "." counter(h4cntr) "." counter(h5cntr) " "}The result is for example:1. Topic 1, Heading 12. Topic 2, Heading 12.1 Topic 2, Heading 22.2 Topic 2, Heading 23. Section, Title3.1 Topic 2, Heading 13.1.1 Topic 2, Heading 23.1.2 Topic 2, Headin

Good morning! Here I am again!I have RH version 2020.7.46 and I created a project in HTML 5 and PDF.I noticed that in the HTML 5 Output only the active section can be printed, can you tell me a way, if any, to print the entire project?Instead as regards the PDF I noticed:- that in some images the title is separated from the image (this happens when the image is moved a page with respect to the title) and- that some tables, those with multiple columns inserted as a copy and paste from a word file (as they have thousands of rows) are cut. Can you tell me a way to solve both the problems of figures and tables?I tried looking in the online manual but I think it is out of date.Thanks in advance and look for your feedback!

Hello, has anyone found a translation tool that can work with XLIFFs exported from RH?We want to export content from RH, then import it into an online translation tool so that our in-house translator can manually translate it, then export it out of the tool and import it back into RH. I had a demo with Localazy to test out the process but their software can't read the XLIFFs from RH 2020.8.0. Apparently the files contain too much info in addition to the content. The guy doing the demo said he'd never seen anything like it before. Has anyone done this successfully and be happy to share who they use?

Hi everyone,I am setting up a page layout for my PDF output. RH presents me with a predefined A4 sheet with margins. While I need this for my body and my header, I do not want any margins for my footer, as I need to put in an image there which is supposed to go from left to right with no margin on either side. Anybody got an idea how I might be able to do this?Any tips would be much appreciated!

Hi everyone,I'm having trouble with numbered headings in my PDF output (RH 2022.0.346).My goal:I have content which is output into HTML as well as PDF. For HTML, I don't need numbered headings. For PDF, I do. It should look something like1 Heading 11.1 Heading 21.2 Another heading 21.2.1 Heading 3... you get the idea.I have tried to do this in the layout.css of my PDF output using counters. Currently, my css looks as follows:body { font-family: 'IBM Plex Sans'; font-size: 9pt; counter-reset: ebene1 ebene2 ebene3 ebene4; } h1 { font-size: 17pt; counter-increment: ebene1; counter-reset: ebene2 ebene3 ebene4; } h2 { font-size: 13pt; counter-increment: ebene2; counter-reset: ebene3 ebene4; } h3 { font-size: 11pt; counter-increment: ebene3; counter-reset: ebene4; } h4 { font-size: 10pt; counter-increment: ebene4; } h5 { font-size: 9pt; } h1:before { counter-reset: ebene2 ebene3 ebene4; content: counter(ebene1) " "; } h2:before { counter-reset: ebene3 eben

RoboHelp 2019 issueMy co-worker and I both have documents that have 3 different types of Hyperlinks:1. References inside the same long topic which allows the user to jump to a bookmark.2. References to another external RH document via a web address hyperlink.3. References inside the same document but a different topic. Tried Search Content for Topic Header and using Bookmarks.   When I preview in HTM, all the links work perfectly and look just fine.  When I generate as ASPX and post to Sharepoint, we have problems.  The first two work fine. The third gives us the following error. "The page you're looking for doesn't exist. Check for a typo in the URL or go to the site home".  Neither of us are typing these in by hand.  We're selecting them from the content menu.  How can these be broken? It seems like this just has to be a setting somewhere but we can't figure out what it is.  I'd post pics but my network security won't allow.  

I am a newbie and while I have successfully create a Help file (.chm), the search feature isn't working. I don't know if I have to manually set this up, and if so, how do I do it? If not, what might the problem be?

Hello everyone,  a colleague and I are working on a joint project, using SharePoint integration. From the beginning, we have had the problem that when we open the connection to SharePoint, it takes an extremely long time (about 25-30 minutes) for the content to load, even though the project and the entire folder are only a few megabytes in size. Also, when checking in revised content, there are always problems. After consulting with our IT, we are relatively certain that the problem is not resulting from our firewall, at least.Has anyone here encountered this problem as well? And if so, how were you able to fix the problem? I look forward to a reply and thank you in advance

How to use the "Create Dropdown text" option and When it is used 

Hello,  I'm having issues getting my Robohelp 2020 project to publish to Zendesk. My publish profile has Zendesk Help Center as the Server Type. I can see the appropriate selections when I use the dropdown for  "Visible TO" and "Managed By" (So the user name and connection to Zendesk is correct)  I have my articles selected that I want to publish but, I continue to get this: What am I missing?