RoboHelp

I have an Online Manual with links to over 90 PDFs. The PDF files are stored in an Azure Blob site. Is there a way to access, and edit all of the Remote URLs without editing the Hyperlink properties for each individual link?

HelloI would appreciate help regarding an issue I am facing with RoboHelp. Here are some details:The version used: 2022.0.346Aim: To convert a user guide created in MS Word to a project in RoboHelp. We need separate topics created in the RH project for each heading and subheading of the Word file.Details of Word File:1) The word file has an auto-created TOC and follows the Style guide.2) It has sub-heading up to level 3 Issue Faced:1) On importing a word file, all the topics created are just showing hyperlinks, and only on clicking show hyperlinks, the content is visible.2) Unable to see images from the word file in the image folder.3)Structure of TOC is not replicated as in the word file.   Could any please help me with a video tutorial link or any other content which can have step by step guide on how to either resolve these issues or how to  convert a word file into a project (with reference to a TO I have attached screenshots which shows the import settings and also one s

I'm running Robohelp 2019. We recently added a link to a website in one of our topics. Since then Robohelp creates a blank folder with that website name with an added app. at the beginning. It's not present in the content folder in the source files and we don't see it anywhere when the manual is open in the program but that folder is generated in the output files. It seems harmless because it's empty, we just don't know why it's happening.Thanks

Currently whenever I try to generate any type of output, it simply shows the status bar moving but the generate never completes. I have tried multiple projects the result is the same. I have moved the location of my output, no change. I rebooted, closed and reopened the project(s) and the application itself, no change. Earlier today I could generate. Any ideas what the problem may be? thank you

All bookmarks seem to need to replace spaces with underscores. If I make a cross-reference to a bookmark, can the display text replace the underscores with spaces? So for example, let's say I have Topic1.htm with bookmark "Desired_Bookmark."Now I want to create a cross-reference to "Desired_Bookmark" in Topic2.htm.When I do so, the text of Topic2.html displays "Desired_Bookmark" but what I would like it to show is "Desired Bookmark." Is there a way to do this?

Hi,I have a project in Robohelp Reimagined 2019.0.14 and trying to generate Responsive HTML 5 ouput. Just the landing page of the file is getting generated in the output folder and all other topics/folders are missing from the output folder. That's the reason why I get file not found on clin\ciking any topc from the ToC/ the homepage. Did anyone face the same issue? 

I've started a new RH 10 project and whenever I convert a paragraph into a numbered list by clicking the numbering button on the toolbar, the font changes to Arial. I need it to match my Normal style.In all other RH projects if I click the numbering button, it creates the list but doesn't change the rest of the formatting. What's happening?I've looked in the help but it tells me I need to define a new style etc etc. I've never done this before so am rather confused.Is there a way of changing the formatting of a numbered list to match my Normal style so I can just click the toolbar button to convert a paragraph to a list?

I have recently upgraded the RoboHelp classic 2015 project to RoboHelp 2020. The upgrade was successful. But when I preview a topic or when I generate WebHelp output, all the topics display the Master Page content instead of the actual content. 

Our company has two software packages that use Indesign for the manuals.  We want to use the manuals as a basis for our help files in the software.  Previously we used Doc-to-Help software.  I have been brought on board and do not know Doc-to-Help or Robo-help but I do know Indesign and manage many publications through that software.

Hi I am using RH2020 Update 8.34. The PDF output content is not picking up the google font. I am using Google Font -Poppins. The frameless output displays the correct font type. The issue is only with the PDF output. Please help!!

Hello,I want to generate review links using RH 2020 to collaborate with SMEs. However, the Adobe CC account shows "File syncing disabled". I do not have admin rights to my computer, and so far, both Adobe and the IT dept have been unable to provide a solution to enable it. The account I have signed into is the corporate account that owns the subscription, although it is associated with my corporate email address. Not sure if this has any bearing on the problem. I have tried in vain to find a solution online and in the community posts. Adobe support has uninstalled and reinstalled the tech comm suite, but that didn't help. I have been stuck for weeks on this and it is frustrating. Can anyone recommend a solution?Thank you.

Hello,I have several RH projects that reuse images such as Icons. Is there a way to save the images at a single location and use them in all the projects instead of saving them in each project? The end goal is to merge all the projects into a parent project to generate responsive output.Thank you.

Been using RoboHelp 2020 for several months now and after a little learning curve have started to like it.   Having a couple issues:1. Importing from Word2. Renaming image files The two issues go together.  I imported a Word document which had a lot of images.  When it was imported the images came in using names like Image1.png, Image2.Png..... so on.  The trouble was that the help system already had images with those names.  That was Problem #1. So, I thought that next time before importing I would go through the help system's list of images and make sure none of them had generic names.  I tried it out on a couple of Images.  I went to properties and typed in a new name for the image.  The image was renamed, but the connection to the topic was gone.   What's the best way to handle this? How can images be renamed and still maintain their references?  Note that the old (classic) version this was all don

I'm having a difficult time understand why there are 2 stylesheets in the Word template.  For example, I created a new Word template, went into the content.css and changed the h1 font size.  When I generated the output, the font didn't change. It wasn't until I manually added the h1 into the layout.css file that my generated Word document font changed. When I look at the Style Mapping (in the Word Output Presets), it only shows me the styles set in the layout.css file. Am I missing something or is this correct? Thanks!  

I'm trying to install RH2022 on a PC running Windows 10 version 1809 without success.The RH2022 installer says the OS doesn't meet the minimum requirement.Any idea what the minimum requirement actually is? TIAMick Mathers

Curious to learn how to put more power into your Search feature? Check out my video on microcontent:    https://youtu.be/cGRbX7ZIjxw

I just converted another old RH9 project to RH2022 through all the conversions. Frameless preset and skin (modified Studio). I exported the Skin from my main project and imported it into this new (fast) project. I changed the Header Links. My issue is that the generated output Header links (main title and header links) are a different color (purple and blue) than the white color I want. Also, the TOC links are blue too - at least initially.I've cleared out my browser cashe/history etc.  See what I'm talking about: If I copy the same skin\frameless folder to another small Test project, it looks fine. However, if I select a hyperlink in the fast project from a topic page or TOC, the colors look fine afterward. What am I missing and how can I fix this? 

I'm trying to install RH2022 and I'm getting error 21 (OS does not meet minimum system requirements), yet I'm running Windows 10 Enterprise LTSC version 1809.Has anyone else had a similar issue. What's the "real" OS minimum requirement? TIAMick Mathers

Hi I have added a hyperlink in one of the topics as<p>Click <a href="/Help/API" title="API Documentation">API Calls</a> for more details.</p>I added the above link via HTML.  But when I generate responsive html5 output: The link is shown as "file:///".Because of "file://, the link is not working.How to fix this issue - I just want the responsive html to show the hyperlink as "/Help/API" instead of  file:///Help/API"

Running RoboHelp 2020.1 BACKGROUNDWe currently update HTML5 output by generating the output and then manually copying/pasting it to the internal webserver where it lives.We'd like to start using the publish feature in RoboHelp - using File System type publishing profiles for the relevant projects. QUESTIONIf the Republish All option isn't selected, will the publishing process still update/replace ONLY those files/topics that are different (or non-existent) - even though this is my first time publishing? My uncertainty stems from not knowing how the process determines/tracks changed topics/files. Does RoboHelp create/store a record of changes, or is it similar to how Windows handles identical files during a copy/paste process (e.g., compare the two files' sizes and (maybe?) timestamps)? Bottom line, the first time I run the publish process, do I need to select Republish All, or am I safe leaving it unselected? 

I'm using RH2020, frameless output.How do you add a button to the row of topic page buttons that copies the URL of the current topic to your clipboard? Right now, I've got the out-of-box functionality working where you click the Share button, and the share panel appears with an option to share via email. Sharing via email opens your email provider in a separate browser with the link to the topic pre-populated in an email draft. However, our customer support team wouldn't just share using an email - their responses need to be sent through our ticketing system. All I really want is for them to click the Share button, and for the link to be copied to their clipboard instead so that they can paste it into their response in a ticket. How do I make that happen? Thanks in advance!  

Colleagues - Has anybody successfully run RoboHelp 2020 for MacOS on an M1 Mac? I'm seeing some "unsuccesful" reports here, but no mention of success. For me, RoboHelp 2020 churns on the initialization screen. I acknowledge that RoboHelp 2020 for MacOS is only supported on Intel architectures. But as an analogy, several people on the FrameMaker forums have figured out and shared how to run Adobe FrameMaker (2019 and 2022) on Windows 11/ARM architectures (also unsupported, but works with some configuration hacks). I'm reaching out here on the chance that anybody has figured out the same for RH 2020/MacOS on the M1 chip. TIA! -Alan Houser 412-551-8882  

I have been experiencing a problem with the title font showing as the same color as the background every time I publish. In the template, I have the title font color set to white (as the image shows). I've checked the css and master page (as have others in my group) and we can't find anything to indicate why this is happening. Regardless of what color I change the background to, the title font seems to stick to the original color of the background (the other images show the blank title, and thee highlighted title, so you can see it's there). Changing these font colors in the css doesn't have an effect. I can't seem to find this font color anywhere else. Any ideas? No one else in my group is experiencing this problem, but they are on RH2020. As the newest member of this team, I was given RH2022 so it has to be something there.

Where do you insert the mini TOC in the master page in order for it to appear after the first line (which is the topic heading and uses the Heading 1 style) but above the rest of the body of the topic?

Hi, are the images on the homeplate template editable? Ours all have the same picture so would like to add different pictures. Thanks.