RoboHelp

I have a project in RH 2019 (new UI )  with hundreds of topics. NP.Output is usually for a TOC which includes most of the topics. NPBut I now have a new TOC with only four topics in it. When I generate the relevant preset, I can see from the progress dialog that RH is "patching" every topic. It's not a problem, but why would the generation have anything to do with the hundreds of irrelevant topics?

Using RoboHelp 2020.7.46 / W10 / 64 Bit I have a project in a format I want to use as a template for future RH projects. Is the best path forward to copy the folder in Windows, open the copied project, and then rename the project title in project settings? I think in RoboHelp Classic, it then renamed many of the items throughout the project, but there were still some locations I needed to change manually. Is above the best approach or other options? Thank you. Shawn

I have customized images that I use as TOC Tile images on my Frameless skin. The generated homepage reflects these images appropriately. On the Home page in the generated output, when I click on a TOC Tile, it takes me to a secondary page with the same TOC Tiles as the home page, but with different content. On this secondary page, each TOC Tile image is associated with the 8-10 documents I have listed under the main folder. Is there a way to use different TOC Tile images for the secondary page? Also, is there a way to do away with the second 'home page' and get straight into topics?  Please advise. 

I recently updgraded to RH2020 from RH2019. When my projects were upgraded, I had to re-do the outputs. The files must be output in a Responsive HTML format. I'm not having problems publishing the files, but the TOC seems to be hidden by default and, once opened, takes up a lot of space on the left panel. Is there a setting that will allow the TOC to open by default? We want it to display without the users having to take any additional steps. Also, is there a way to control the default size of the TOC panel so that it isn't taking up almost half of the screen? 

We would like to customize the icon for topics in the home page of online help. We know that there is a way to add icon for topic while customizing the layout using UI option which will be applied across the help. But we want specific image to be customized for each of the topics. Can you advise us how we can perform the same in Robohelp?   RH Output: Expected Output:  

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Somehow some text in various topics got changed to a different Type.example:  *File name preceeded  by year To fix it, I used Clear Formatting and the text returned to normal.  I then saved the project.When I re-open the project the problem comes back.  Why is some text reverting back to a different (wrong) text style?

Using RoboHelp 2020.7.46, W10, 64bit Is there a way to delete an entire index? I can delete one topic at time, but I cannot locate a way to delete multiple topics or the entire index.I can add multiple topics using the context menu option, but I cannot locate a way to add multiple topics at the root level of the index. The topics keep being added under another topic. When I click on the "+" in the top right, and click on the options button, the field disappears. Thank you. Shawn 

Hi,  I'm trying to add numbering to the autogenerated TOC in pdf-book output. Using css classes a.pdf-toc-level-2 and a.pdf-toc-level-3. I'm able to style the two levels of the toc (not sure why level-2 is the main chapters and where level-1 is, but that's not an issue). Counter for the main chapters (level2) is fine, but I need to reset the numbering of lvl3 for each main-chapter to display correct numbers. What I want:1 - ChapterA  1 - subchapterAA  2 - subchaterAB2 - ChapterB  1 - subchapterBA  2 - subchapterBB  3 - subchapterBC3 - ChapterC  1 - subchapterCA What I get:1 - ChapterA  1 - subchapterAA  2 - subchaterAB2 - ChapterB  3 - subchapterBA  4 - subchapterBB  5 - subchapterBC3 - ChapterC  6 - subchapterCA I can't use nested counters that would work for classic <ol><li> lists since this TOC doesn't have this hierarchy, or at

Is there any option in Robohelp 2020 so that "Inlcude all words in search" should be checked by default.

I am using a frameless skin, Robohelp 2020.7 and it generates two files in a folder called "template\<name of my skin> called topicfooter.htm and homepagefooter.htm. These files are causing us trouble (some malware detectors don't like the references to http:/www.example.com because it is not https. I could not find anywhere in the RH skin editor that allows me to edit or eliminate these two files. Does anyone know how? Jim 

I opened my existing project (a very large one) and I got a message which I accidentally closed before reading. When my project opened, in the project manager, nothing seems to be showing. If I open the project folder in internet explorer, I seem to see all of the files there, but they don't seem to appear in robohelp. Any ideas what could be causing this?I appreciate any help offered. Thank you. 

Hello, We have one parent proejct and 32 children projects. When inserting the child project into the parents TOC, I noticed yjay when we generate the output (Responsive HTML5), its like some of the child projects didnt stay in their respective folder.  See below pic. In an effort to keep things organized, each child TOC shows in its own seprate entity (i.e. "+Barcode") when published. For some, all the contents show but not in their respective folder. Has anyone seen something like this before?  (Currently we are attempting to generate our output with Responsive HTML5 as we did in 2019 Classic. ) 

Hello All,Tried to import a word document in robohelp2020.The word document contains 2 images- one without any additional text field and other with additional text field added with the image. While importing,only the image without text field is imported.Other image with text field is not imported.Is there any other way to import that image also.Thanks in advance.

My government project currently uses RoboHelp 2017 with TFS 2013 for version control via the MSSCCI Provider and Team Explorer 2013.  The project is upgrading from TFS 2013 to DevOps 2020.  Is it possible to connect RH 2017 to DevOps 2020 or must we upgrade our version of RoboHelp in order to continue to use a Microsoft configuration tool (i.e. DevOps 2020)?  If the answer is we must upgrade RoboHelp, can RoboHelp 2019 support connectivity to DevOps 2020?  Would like our users to be able to use the "classic" GUI offered by RH 2019 Classic until they have time to learn the newer interface. Thanks in advance,  James    

I'm using RoboHelp 2020, and my file is an .rhpj. Is there a way to revert it to an .xpj file or even an .mpj file?

旧バージョンからクラシックプロジェクトをアップグレードしましたが、索引のキーワードに設定していた日本がMicorosoft HTML Helpで出力すると表示されなくなります。新規で作成しても日本語は表示されませんでした。解決策などはありますでしょうか？

Buongiornoho robohelp 2020.6.76 e ho un problema sulla creazione dei map ids.Ho creato un nuovo file e lo vedo dal contents correttamente. in output ,nell'elenco dei map files non vedo il file appena creato. Provo a trascinarlo con drag and drop dall'elenco contents all'elenco mapids  ma non me lo permette. Cosa devo fare per inserire un nuovo file nell'elenco map ids?grazie per l'aiutodaniela

Hello, community. I am creating some help documentation for a software product that requires me to do screen grabs. I insert the images into my RH project, render the output, and upload it to my server only to have quality images look blurry/fuzzy. I've tried to scour the threads for help, but I can't seem to find anything addressing my issue. The output I'm using is Frameless HTML. Below is the screengrab from my monitor for my software app.  Here's the same image grabbed from my server after being inserted into my RH project and rendered using Frameless HTML. Hopefully, you can see the blurred text in the 2nd image as I do. If you see no differences, please let me know.  Thank you!  

RoboHelp 2020.7.46, Win 10, 64 Bit I have a Master Page created and selected in my OutputI am generating Microsoft HTML Help and selected the Master Page.When I generate the CHM file, the Master Page does not appear.Is there a setting I am missing? Shawn

Hi, I need to create projects with a homepage, a bridge page that allow to access the projects. I need to devide my projects into 2 smaller ones due to the amount of content and different target audience.Is is possible to merge projects in 3 levels:- a parent project- child project- "sub-child" projectassume the child project can't be a parent projet for another child project? 🙂 so should I go with the option 1 parent page > many child pages?Second thing, the parent project should contain any content (possibly will break in the merged output) - how to prepare the parent project to set the access (links) to child projects? Should if be 1 html file with the whole design for the homepage?Thanks much for all tips

Hello,I want to unmerge a project and migrate to 2020 at once (now on RH 2019 Classic).Output is CHM. Made a small project in RH2020 for this purpose. All going fine.Context help is launched from our application by passing window ID, windows id is used in mapping file and topic is defined there.Result: When I push on the F1 in our application, indeed the right topic is shown in windows help gui, but the TOC 'cursor' remains on the name of the default page (or first topic in the toc).My question is 'how to show the place of the topic in the toc'? First I did some searches here. Windows settings was default (no entry). I did make an entry and default the box autosynchronize TOC is ticked. It makes no difference with or without a windows setting defined best regardsOlivier

Hello,Is anyone else having issues with the deprecation of libraries used by RH?I am one of those users that has to launch RH from the command line in order to generate PDFs. This week, my builds have been taken much longer to generate and sometimes get stuck in a loop where the process never completes.In my terminal window, i am getting errors like the ones below when i try to generate a PDF.(node:3487) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead 2022-04-15 08:41:36.415 Adobe RoboHelp 2020 Helper (Renderer)[3483:62529] NSSpellServer isWord timed out, index is 0 (node:3487) Electron: Loading non-context-aware native module in renderer: '/Applications/Adobe RoboHelp 2020/Adobe RoboHelp 2020.app/Contents/Resources/app.asar.unpacked/node_modules/java/build/Release/nodejavabridge_bindings.node'. This is deprecated, see https://github.com/electron/el

Using RoboHelp 2020.7.46, W10, 64Bit I converted an old RH project and trying to run Spell check. I do have the option checked in preferences, but none of the words are underlined. Here is text from one of my files.I saved and reopened the file, clicked the spell check button, and nothing happens. I have restarted RH, reopened the files, stil nothing is being marked as misspelled. Any suggestions? Shawn