Stock

I can't find cancel button anywhere.  

I bought images from Stock and put into my Library. Then I downloaded it for use. However the download name is xxxxxx.jpg.part and I do not have any application that will open it up. And I want just a plain jpg that I can move and use anywhere which is what I thought I paid for.How do I download the image in just a plain .jpg extension?4Jc1ER8R.jpg.part  this is what I get and cannot use.Here is the only place I know to go to download and cannot see where I can change the .jpg.part 

I just got off the phone with Adobe support. I was attempting to cancel my Adobe Stock account. The guy asked why I was cancelling. I said "I don't use if enough to justify its expense." He replies, "I see that you have used all of your allocated photos, so that is not the reason." Seriously? I explained that I had downloaded all of my allocated stock images (mostly abstract background art) within the last two days because it said that I would lose them otherwise if I cancelled. Then, he tries to charge me over $100 to cancel, despite that fact that I had already been paying on it for a full year. I guess I'm getting screwed by the fine print - all I remember from signing up was "30 day trial, cancel any time." – very unhappy with Adobe customer service.

Hello!Accidentally I licensed an image in Adobe Stock.How can I undo this? 

Bonjour, j'essaye de communiquer avec quelqu'un en francais par téléphone mais il n'y a personne de disponible. J'habite actuellement au Canada et ils ont simplement le service en anglais par téphone. J'ai également essayer le numéro en france mais celui-ci ne repond pas. Merci de votre aide.

Hello Adobe,   I accidentally downloaded the following items: 444067875https://stock.adobe.com/images/portrait-of-two-beautiful-young-women-and-their-little-sister-wearing-a-colorful-dress-from-santa-cruz-del-quiche/444067875?prev_url=detail   As well as the following item, even though it falls under a vector base image. The quality is horrible when you zoom into the picture / and or make the vector base image larger.AdobeStock_487393684       I was able to locate any other place where I can reach out directly, so I hope this post can help.  thank you   {moderator deleted attached original stock content. Please do not post original content. A reduced picture will do.}

Bonjour,je souhaite résilier mon abonnement ADOBE STOCK 25 fichiers standard ou 3 vidéos HD par moisJe n'ai pas le bouton "gérer ma formule" si quelqu'un comprend pourquoi

Hi there! Does anyone know how I can stop my new assets from automatically downloading when I first license them? Every time I click license, it downloads the image immediately, but I just want to license them to my Library without downloading. I used to be able to do this, but I can't seem to figure out how to do it now. Thanks in advance!

Is it just me, or are others finding it difficult to manage clients' accounts for reimbursement billing purposes?I've been using Adobe Stock for some time now and I've yet to find what image was purchased per invoice or order number.  All I see is an order number with zero details; I need to know what specifically was purchases per order number.  Is that detail hiding and I just don't see it?  Unfortunately the order number has nothing to do with the image stock number.Thx.

A coworker just noticed a stock photo I used in a presentation that my be misspelled. I have no idea what language "Equility" is but the photographer is from Norway (according to a Flickr presence).    Luckily I found the similar photo from the same photographer with the correct spelling, downloaded and photoshoped it in.       I'm asking to please have submissions key words include location and language. Please remove any content that is misspelled.    Thank you   {moderator deleted original stock content. Please do not post original content. A reduced picture will do.}

Product ID - 127601128 is available as a JPG while it's actually a mockup. How do I edit it this way? Is there an alternate where a PSD / PSDT file is listed?

Hi,I recently paid and downloaded this video stock in 4K:https://stock.adobe.com/fr/video/soaring-up-dandelion-seeds-on-black-background-4k/268880634?prev_url=detail(The clip reference is: AdobeStock_268880634)However, we couldn’t open the file in Premier, Quicktime, or encode it so it was unuseable. It was needed for an urgent project so in the end we couldn’t include it. I am looking to get a refund for this but I have found it very difficult to get hold of anyone at Adobe so I'm hoping to get some response here.Cheers.   [Moderator moved the thread from Stock Contributors to the correct forum]

Hi there,I've accidentally downloaded a Premium Photo on my company account that used 100 credits, not 1 credit per usual. This was completely unintentional! I did not mean to download on my company account and also never would've downloaded knowing it was 100 credits as opposed to 1 credit. Could someone please help me reverse this mistake and unlicense this photo? FILE #:  493358523Thank you!

I accidentally licensed image 191741745 instead of clicking Download Preview. Is there a way to undo this?

Hello all,   I'm planning on writing a book that will use stock images/vectors that I'll buy enhanced liceses for. All being well, I intend to sell the rights of this book to schools/publishers (which will naturally include the enhanced images I will pay for).    As far as I can tell, there shouldn't be any issues for me (or anyone who buys the book I make) as resale and distribution is covered by the enhanced licence, but I'm worried I'm missing something.   I tried the AI chat, but I couldn't get the answer I was looking for, so if anyone has any insight or experience, I'd be very grateful.   Thanks!   [moderator corrected the topics, this is not an API question]

Can I offer/advertise an item for sale using a Standard License as long as I'm not actually producing the item yet?  In other words, can I offer something in an online catalog and then upgrade to Enhanced License only if I generate that first sale of the item?  

Cannot save images to library no matter what method I try on the website.

Hi,Is there a way to contact a content creator?Purchased a vector file with flags of the world. There are some countries flags missing and would like to ask the contetn creator to add them.

How to get rid of the license (I added a free vector object with free license)? Which we can find in License history. Is this the only way you can download free? And such a standard license is free? Sorry for such questions - I'm new. I haven't set up any plan yet.

I downloaded the wrong image by mistake which used 180 credits instead of 1!I would like to cancel it and delete the license.The image number is 131138539Best regards

I want to know if I can use a video from Adobe stock that has an enhanced license on a custom mobile app. The app does not have any form of payment and we are just using it as an MLS real estate feed. No one can purchase or buy

Extrememly confusing. I have a monthly subscription, with the first month about to end. When i click on photos that interest me, it says to BUY licence, i don't get it. Surely with my monthly membership fee, i can download these images? What's the point of having a membership, if i have to pay to download stuff???   confused.com   [Moderator moved the thread to the correct forum]

CANT EVEN CANCEL PLAN!

Hi all, I purchased and used a stock image as the basis for my client's social media graphics last year. This week they approached me asking if they could use the same image themselves for creating website graphics. If I understand licensing and usage rights correctly, I would be able to make those web graphics myself since I purchased the original image, but I'm unclear on what it means that they want to make the new graphic(s) themselves. Does my purchasing the image cover them, since it's the same client the image was originally purchased for? Or would they need to buy the image themselves since they'd be using it without my involvement? Thanks ahead of time.

Hi,Will I ever have the standard license in any photo downloaded during the free trial, even if I cancel the subscription during the free trial? Or the standard licenses will only last until the end of the free trial?Regards,