Stock

I cancelled my pay monthly photography plan 6 months ago and was enrolled into an anual pay monthly contract almost days later. I have tried to get help from their support and they are unbelievely unhelpful - they have provided me with numbers that do not work and are trying to charge me even more to cancel the account or lock me in longer by offering free months. I have never used this subscription and rather than helping cancel they are trying to lock me in for more months?   This is a con!    I cannot cancel through paypal as it is set up as a direct debit. I have emailed, called, been left on hold for hours without receiving any help or ANY RESPONSE back. I cant afford this subscription. I have been contacting them since April without help and want a refund and to cancel my subscription. ANY help will be amazing

I have discovered two websites that have put up for sale ENTIRELY all the photos on my Adobe stock profile. https://redro.pl/tapeta-plus-size-girl-in-lingerie-with-two-braids-smiling-and-showing,313700644https://myloview.fr/papiers-peints-plus-size-girl-in-lingerie-with-two-braids-smiling-and-showing-no-12B2B124 

Hi folks.  I'm hoping this is a "stupid question" and there is some really easy and intuitive way to do this.  I just want to make a library (or folder) of music tracks from Stock to share with my editors (on the same enterprise account).  It seems on the web app this is not possible, and within Premiere, if I try to search music in libraries, it takes me to the web app (ie: https://stock.adobe.com/) Please help, thanks in advance! Premiere Pro 22.2.0 

Penalisation and profiteering from Adobe, I couldn't agree more with Nate. I also feel tricked Into signing up to Adobe stock. I Asked to pause my membership for 6-months while taking leave from my design work. The answer was No and here is a cancellation fine. I thought Adobe was a more progressive company beyond catching people out with T&C small print.Mark.

Libraries will not load... seems like this is a reoccurring issue.  I'm currently on a 30 day free trial but this is definitely an issue that will prevent me from any further subscription. 

I work for a non-profit and was looking for an image of a school-aged little girl to use in a marketing piece. The search pulled up several strange and inappropriate images of children. I'm honestly a bit rattled and hope adobe does something to fix this and protect kids. 

I wanted to license a piece of music from Adobe Stock. But I only get the opportunity to buy a monthly or yearly plan.I'm quite sure that I bought one piece of music some months ago. Has something changed? Is it not possible to license one piece of music?

On August 2 we purchased a 40 credit pack for our team using our admin account and used 17 credits that same day, but when I logged into Adobe stock yesterday and today they're not showing up anymore for us to use. I should have 23 credits left for the team to use.When I log in to our admin account in the console, I can see the balance used of 17/40 but when on Adobe stock they aren't showing under available quota anymore.  I tried to contact support via chat yesterday but they couldn't help and transferred me to 3 different people.  

This doesn't help when the stock image was used in a composite and all masks and adjustments have been set but the image just wont go from the preveiw to the licensed one. I'm having this problem as well. All other images I've licensed quickly update from watermarked to licensed but there is one that will not. I've added all images in the same manner but one wont convert. My only option is to rework the art with the licensed version and that is unfortunate and wastes time.

Hello, I have just started a plan and did not know what the blue license button was on the bottom of photos and tapped it. Now I have this file in my library that I cannot use!FILE #:  424515074 Is there a way to release this or get a credit back?The interface is a little confusing.Diane

Can I use an Adobe stock background in my photo of mens accessories which I subsequently upload to stock sites (not just adobe's) ?? Thanks  

Hallo, unter meinem Adobe Stock Konto habe ich eine Bibliothek angelegt, die ich über Wochen gefüllt habe (es sind ca. 600 Bilder in der Bibliothek). Nun habe ich letzte Woche diese Bibliothek in Photoshop geladen und normal weiter arbeiten können. Seit Freitag wird mir aber über den Browser im Adobe Konto statt meiner Bibliothek nur noch folgende Fehlermeldung angezeigt:  "Ihre Bibliotheken konnten nicht geladen werden. Versuchen Sie es erneut, indem Sie alle Bibliotheken anzeigen."  Wenn ich dann auf "Bibliotheken anzeigen" klicke kommt die nächste Fehlermeldung "Bibliotheken konnten nicht geladen werden".  Über die Creative Cloud oder im Photoshop bekomme ich die Bibliothek noch angezeigt aber eben nicht mehr über den Browser. Auch auf anderen Rechnern tritt das Problem mit meinem User Konto auf. Auch ein Wechsel der Browser hat nichts gebracht. Auch die Anwendung des "AdobeCreativeCloudCleanerTool" brachte nichts. Leider kann ich auch keine neue Bibliothek anlegen. A

Le 06 mai 2022 PS 23.3.1 Nouveau document en choisissant un modèle proposé par Adobe, Erreur d'obtention de Licence.Est-ce un problème de la version française ? Il est donc impossible d'utiliser ces modèles pourtant Gratuits 

I have an enterprise license which gets me all the standard images I want -- but sometimes I need video or audio assets. Is there an expanded license that can get me those assets? If so, what's it called so I can have my procurement team get it?

Hello, anyone has an example of a written agreement to transfer a license of an asset I bought to a client? Thanks all! 

I recently bought the "minimal corporate titles" essencial graphic from adobe stock web. It is the version 1.4 and my premiere pro is 14.0v. They are suppostly compatible. Afterwards I added succesfuly the MOGRT archive. But it doesnt work properly. When I drag the titles to the timeline appears all the titles at the same time and I cant choose one of then specificly in the essencial graphics panel. The lines of the motions appeart in red color as well, and this is a failure cause they are supposed to be withe. What is happening? Is the file corrupted?

Bild für den Kunden lizensieren geht immernoch nicht? Wie löst Ihr das? Das ist ein riesen Problem, finde ich!

Sometimes I search for photos and the result is a variety of photos of different sizes. Naturally, I would expect if a picture is for example 1000pixels by 1000 pixels to appear smaller than 2000pixels by 2000 pixels but it seems the search results are not working that way.This is getting even worse if the picture that you have taken has been vertical instead of horizontal. So the question that I have is what are the criteria here? Is it random? Is it the aspect ratio? Any insight will be appreciated. Thank you

Hello,If I purchase a month-to-month subscription for 249,99 USD, after that I will download 750 standard images to my PC. Then I will cancel my subscription within the first month. Can I use 750 downloaded images for commercial purposes (under the terms of standard license) even after I have cancelled my subscription? Thank you.

Hallo, ist es möglich als Werbeagentur die Standardlizen direkt auf den Kunden zu übertragen?

Bert Hooijer steals images of adobe stock to sell them hisself.Here is "his" picture; stolen image and here is the stock image stock. The only thing that Hayjer-special-art has changed is the blood around the mouth. But it's still theft. Since I couldn't find anywhere how to report theft, I decided to report it here on the forum  Please take action as soon as possible, infridgment shouldnot be accepted

I found an Adobe Stock asset that I liked the other day, and considered downloading, but the item in question has a license type that would make it entirely useless to buy. The item is an NFT Card Token Maker, which would be used to create an animated Card style NFT, which you would then (presumably) want to sell. It's a nice template, and could be useful. However, the license type is only Enhanced, which means the "Asset may [NOT] be used in merchandise, templates, or other products for resale", which would be the only purpose for a stock file of this type. Is this an error the artist made when adding the file, or am I missing something? If I cannot sell the NFTs I create, what is the point? For reference, the stock file is: https://stock.adobe.com/templates/nft-card-token-maker/506952498/

I purchased some .jpgs that came with a black and white image beside it. How do I make the black and white image an alpha channel or clipping path to mask the background? Attached screenshoots are the jpg opened in PSD, Saved as a PSD: Create a clipping path switched layers incase I had the stacking order incorrect. I cannot figure out why it's not working.  Any advice is greatly appreciated.

Hello!We are having an account family in this company with main account and sub-accounts. We've been trying to use the sub-accounts to download images from AS, but for some reason it doesn't seem to be recognizing that we even have a subscription when using the sub-accounts. Our secondary question is about the subscription itself. We just made it and we've understood from it, that we are supposed to have a trial period, but when ever we select "Standard license (Free with trial)", the stock  wants to bill us 10 €.Third, not so important question is about the help desk. I asked from the contributor discord about this, and they told me that there is a chat bubble to contact support, however, we don't have such chat bubble. Maybe because we are having the account in Finnish? I would still love to be able to contact at least the English help desk, knowing that the Adobe stock website is not even available in Finnish. Thank you very much!

Hallo,wie kann ich ein Bild für einen anderen Kunden noch einmal erwerben?Adobe Stock bietet mir nur die erweiterte Lizenz an. Ich kann ein Bild ein weiteres mal downloaden, dann wird aber kein Credit oder Abo-Liznz abgezogen. Freundliche Grüße