Stock

    Hi, my name is Shannon and I am a design student. I really enjoy and appreciate the student discount for the Creative Cloud apps, but I am very upset to see that I have been charged (a couple of times) $30 extra per month for Adobe Stock. I was under the impression that Adobe Stock would let me use 10 free images and then I would begin getting charged if I signed up. I don't think I used 10 images and I truly cannot pay the extra $30 every month when I'm trying to pay for tuition and bills while working part-time and being a full-time student. I went to cancel it but found there is a $47 cancellation fee. I dont understand why I would be required to pay this when I didn't really sign up for Stock in the first place. Any help would be greatly appreciated, as I have been on hold with Adobe Support for 20+ minutes. Thank you

Salve quando provo ad annullare l'abbonamento dà errore e di fatto quindi non riesco a recedere dal contratto!

@WendellaBee I just went through the support chat, and after nearly 30 mins, was told to post here on the forums... I'm having the exact same issue where i updated payment info, payment was taken for my plan, and now it only asks me to choose a plan instead of letting me purchase new assets. Any advice beyond talking to support who directed me here?

Ciao a tutti e benvenuti nel nuovo forum.Visto che si tratta di un forum internazionale ma non tutti conoscono l'inglese ho pensato di aprire questa discussione per poter continuare a comunicare in italiano.

We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service.How to fix This ?

On november, 21 I started according to my order history, just for trial, the Adobe Stock -10 images a month (one-year) plan. The first month it is free.Now, I want to cancel that plan within that first free month, When I logon to my account that plan is NOT shown in Plans & Products. (I'm  only able able to download watermarked images.) I even cannot find any confirmation email of cancelation (in case I've forgotten that I already canceled that plan, you nver know;-)So I can not cancel that plan.Am I garanteed, by the fact the plan is not in Plans & Products, the plan is already canceled?Or does the plan disappear automatically when you reached the limitation of 10 images?

Hola, ayer abrí una cuenta de Adobe Stock para la prueba de las 40 imágenes gratuitas de Adobe Stock.Completé todos los datos, pero ahora cuando accedo para buscar imágenes y quiero descargar alguna, no me aparece para descargarla gratis, me aparece de nuevo el formulario que ya completé.Ante este problema, intenté cancelar la cuenta, ya que evidentemente no voy a poder usarla, pero esa opción no me aparece tampoco por ningún lado.¿Me pueden dar una solución?

Bonjour, Est-ce qu'en résiliant mon abonnement du pack 10 fichiers par mois je peux conserver mes images intégrées dans ma bibliothèque qu'elles soient achetées ou non ? Merci pour vos réponses !

I recently started freelancing for a new company. They sent me an invite for something called "Font Agent" which ive installed and glad that it shares fonts with me within their company. I noticed on my adobe stock account I now also have their company listed as a way to download assets. My question is now, do they have access to view my other documents that I create on illustrator or any other program? Are my other designs for other companies still held secret from them? They should not have access to my other work. When did i get access to the stock account? Or did they add me somewhere else totally unrelated to FontAgennt?

Hi, I am making a blog where kids will find images to learn coloring.Those images will be displayed in galeries where our visitors will be able to print them.That service will be absolutely free. So those images will not be used for commercial purposes.Thank you !

We are working on a webshop where we will be selling wallpaper, and would like to give the customer direct access to choosing an image from Adobe stock. and alter size and position on our website before making the purchase.    something like this function.  https://www.betterwalls.dk/da/pg/fototapeter-himmel/p/fototapet-nature-experience-181047   what is required for us to do this? and using your images to sell to our customers.      Regards Tim Rose  Attention Group A/S  [REMOVED BY MODERATOR]

Hi Adobe Team  I received my debit card transaction history and saw that Adobe has charged me multiple times already (almost a year).  I didn't notice these transactions until today. I couldnt trace the Adobe account that was charging my debit. Is it possible for you to check my debit card in your database?  Thanks   Chanel

Hi, i starterd with the trial plan in feb2020. now i don't want to continue, why do i pay 200€ to stop the service? they are taking my money and my licences.Please help me.Thank you.

Hello,   On checking my online banking App today, I have a charge from Adobe Stock Trail for £23.99 however I have no recollection of purchasing this and when checking my Adobe account - I have no plans purchased under this title?   Can you suggest what I should do next please? 

Guten Tag,Obwohl alles mit meinem Paypal ok ist und ich genügend Geld auf meinem Konto habe, wird der Fehler welcher mir sagt das ich meine Zahlungs Art aktualiesieren soll, trotzdem angezeigt. Ich weiß nicht was ich Falsch mache. Ich habe keine kreditkarte und kann nur über Paypal bezahlen. Sowie kann ich auch aus diesen Grund keine Kündigung vornehmen, obwohl ich der Machen würde. würde mich über eine schnelle antwort freuenmfgBasti

Pretty much the title. I've searched through the entire site and it seems the 10 assests per month I purchased are completely useless because I was lied to? There doesn't seem to be a single Adobe Premiere template within the entire site which can be bought with assests. They are either free, or cost 20 dollars. I sincerely hope I am just missing something because all I've managed to do is accidently spend assets on images I did not want. The filters are no help either, the options are free, or premium, or subscription. Free and subscrition seem to assets I already had access to without ever buying credits. Does premium mean they can only be bought with money? What exactly can I buy with only credits? Please help.

Is anyone else having Adobe steal money from their account for adobe stock?

I manually cancelled my adobe stock subscription before the trial ended, but in January I was billed for it. I contacted support multiple times. The first 3 representatives prematurely closed the chat for no reason. The last one told me my trial was successfully cancelled.However, I checked my bank account today and I have a $43.99 bill from Adobe stock, as well as an upcoming $28.78 charge, so I logged in and somehow I was signed up for Adobe stock. I manually cancelled it but I was told I'd be charged a $200 fee. Adobe, please cancel this properly and refund me. This was not an error on my part, there is something wrong with your system or your support reps are not doing their jobs properly (probably both).I refuse to be unfairly charged for these fees. Is there anyone else I can contact? I don't trust the people at helpx.adobe.com/  because they didn't actually cancel my subscription when I asked them to.

Die Vorschau in Adobe Stock ist so klein, dass sie für eine Beurteilung von einem Icons-Set nicht zu gebrauchen ist.Gibt es eine Möglichkeit eine Vorschau zu bekommen die für die Beurteilung von Icons ausreicht?

Hi - I'm a newbie and have been looking at stock to use in my annual report. There is a 'save to library' option but that requires purchase of the item. Is there anyway to bookmark items so I can find those I liked after I've finished my search? At the moment I'm dragging the link into the browser bookmarks which is extremely cumbersome.Appreciate any advice

I licensed this Airline Ticket Template for an invitation (80013139), but as ALL of the text is outlined, it is completely unusable!  I don't know how they created the date stamp, but the date of my event is not 11/1/19. What is the point of licensing this if I cannot change the particulars in the text using Illustrator? There is no description or feedback area that tells me if there is editable text on the vector file I am downloading. What is the point of allowing creators to upload a file like this? Also there is no feedback arena to warn others that a file is useless for the purpose intended.I am very frustrated by this. This creator has dozens of templates for all sorts of items, if they are all like this, then what is the point and how do I ensure I get editable text when I license a TEMPLATE?

Hello,I am not sure how to correctly use Adobe Stock images ... For example here are three scenarios:1) Modified image (Standard license) to use on Facebook, Social Media ChannelsAs far as I understand I can use this images without attribution, right?2) Un-Modified image (Standard license) to use on a websiteWith or without attribution?Enough to name the author on a separate credit page?Or is it a must to overlay the image with attribution?3) Modified image (Standard license) to use on a websiteAs far as I understand I can use this images without attribution, right?Quote from the Adobe Stock license terms page (License information and Terms of use | Adobe Stock 😞Post the asset to a website with no limitation on viewers. If the asset is posted unmodified to a social media site, attribution is required (© Author Name - stock.adobe.com).Thanks for helping,A.

I licensed some pics after a lot of time.  I want to use these for my website.  My web builder platform says the image file size is too big.  Limit of 5MB.  How can I change the size?  

Can a buyer use stock photos for personal use such as a wall hanging or desk displays?  I can't seem to find an answer on this.  I would think they could, technically, as mine are full resolution, full size photos, but maybe there's a license issue here.

I want to add free stock music to my business video for commerical use on facebook and instagram. I got the free stock music license but its a code for youtube. What do I post on my fb/instagram vid so platform knows I have license to use stock music? PS: Yes I read terms & condition yet facebook flagged my video due to audio. How do protect myself using this free music for future social media post?