Stock

I'm very curious I'm having challenges trying to get to chat with someone at Adobe.I'm taking web development web design and graphic design at Hunter College in New York. I would think that it would be easy to chat with someone at Adobe but apparently that's not the case.If anyone is able to find a link of course the link says would you like to chat when I click yes and follow the prompts it tells me to go elsewhere to buy products I want to buy a product but I need a few questions answered actually only one question answered.Where do I submit my credentials to get a discount with Adobe stock as a college student?

When I licence image inside photoshop via Adobe Stock Library Panel, I will get info that I have 14 credits on my account. And when I go to Adboe Cloud Im seeing that I have 145 Credits. So Photoshop is not showing my Adobe Stock Credits right inside Photoshop. Any idea why this is happening?

I've updated my card info and still can't purchase the photo I want. Frustrated.... can't find a way to contact support on my account. I hate having to type a freaking question in a forum for my account support... come on Adobe!!!!!!I'm trying to give you more money. Help me buy this photo. I wonder how long it will take to get a response.

How does one go about getting a refund on an image that was downloaded by mistake? There were two identical images, one jpg and one ai, and I downloaded the jpg without realizing by mistake then had to go in and download the ai version after. There's no way of easily contacting customer service.

Since the month of June a monthly charge of 36,29 is billed on my credit card for Adobe Stock. I have never ordered this subscription! It is not visible in my account information. Still the billing continues monthly.I had a chat with support. The agent promised to cancel the subscription and to refund the last month (only). However, nothing happened and the billing continue. The case number was 0223451621 and got closed without any resolution.I have tried several new chats, each time without any response.Who can stop this?

Hi,I want to cancel my monthly Adobe stock subscription, but i am not able to.Please advise me how to or cancel on my behalf.Thank you

Hi! I’ve a problem but the chat doesn’t work for days. It said “Something went wrong. Try again or contact us by phone , on Twitter , or in the community forums while we work on fixing this.” How can I chat with Adobe Support?

Hello,I'm using images for banners.After I changed image from banner Can I use that image again for other page?Thank you for reading,james

The short version: I've been using Adobe Stock for 1.5 - 2yrs with no hiccup. I had the $29.99/month for 10 images and .99 for additional image. One day I went to download an additional image and it said "Paypal is down, please contact support or update payment method". I tried to update payment method but the button was grayed out. Got on with support and they couldnt do anything with the current plan I was on. He suggested that I cancel current one and then start a new one where I could update payment method. I verified if I could keep all my old downloads and he assured nothing would change since its my old email that the account is tied to. I went ahead and told them to cancel, they put me on a new plan and voila, I could update payment method. Oh, but the additional image price is now 2.99 vs .99. I told him that I wanted the old price back and we went back and forth a few then he wrote me this email: Hello Brandon,Hope you are doing great!I am writing this email regarding a conve

Hi, I accidentally purchased a video, how can I undo this? Can I cancel the order? I did not download it yet. Ordernumber is: ADB000506589NLI could not find any other option to get in contact, who can help me out?

I need to purchase extended licenses for my client.  How do I provide them with the license?  Can I get one in their company name?  Thank you for your help, I cannot find relevant answers anywhere.

I didn't realise I hadn't updated my card with you, Adobe. I have done so but my 47, or so, credits don't appear to be showing up still. It is saying I have 10, what thats not fair when I have been paying for your stock services for over a year now.  Please can somebody put them back on my account or refund me £88.76 for the 37 credits.I would rather the £88.76 but I know you would rather reimburse me the 37 credits LOL, either way I much appreciate it.Dale

HiSeems to be a common issue where you cannot cancel an adobe stock subscription.The way this is advertised is very misleading and is worthy of a complainant which would no doubt be upheld by an ASA ruling.The how to guide on how to cancel is inaccurate.The contact us page does not allow you to contact anyone from Adobe.Can someone from Adobe please contact me pleaseThank youBenjamin

How do I know if the picture are vectorized? I have a few pictures yhat needs to be vectorized, how do I know if the pictures I choosed are?Filenumbers: 6932289, 112914387,110048101,101104353

So I had a Subscription but I never used it. So i still paid monthly and the money was on Adobe Stock in terms of free pictures i could download.I had like 60 free photos i could download and then i decided to cancel the subscription, as i wouldn't even use those 60 up.Now that i've canceled it, all of those 60 photo-coupons are gone.I already paid for those i just had to download what i wanted.so i lost money to adobe.Please help!

Hi all,I found the following stock video by a user named @iverb:https://stock.adobe.com/stock-photo/lightning-storm-at-sea-ocean/95743073?prev_url=detailhttps://us.fotolia.com/id/95743073I like it for my project but need it in 4k.  How can I contact someone (or who) to get it rendered out in 4k??    Since it's double the resolution I'm willing to pay double the price of the 1080 HD version.   Because of the low bitrate and nature of the project...simply upscaling this one isn't acceptable (water in clip also seems to be choppy/stutters...need it smooth)It would be helpful to not have the rain on the camera lens as well.  Any help to get a 4k render like this would be immensely appreciated!Thanks -Josh

I'm having an issue with some ai/eps files not opening or importing into Corel Draw Home & Student X7. I can import and open some files, but not all. I get an error message on more than 80% of the ones I try to use. I've upgraded to this version specifically so I can use my Adobe Stock membership fully and finding this frustrating.

Does Adobe Stock allow for printing of images as a means of showing a supervisor before purchase without charge?

I'm so frustrated! I was switched to Adobe Stock from Dollar Photo Club had over 80 credits left and I lost them when I canceled my membership. Well I restarted my membership so I can get them back and there is no way for me to contact support.I'll say, I'm really disappointed in this. I shouldn't have to spend 30 minutes clicking around a website only to be taken to some forum. If I want to contact support, I should be taken there immediately!

I want to merge two Adobe-Accounts. There is one Account I only used for selling my Photos on Adobe Stock. Now I've a new Account which i'm using for the whole Creative Cloud. Is there a possibility to bring the Content (especially my uploaded Photos) from the "old" Adobe-ID to the new Adobe-ID which I mainly want to use?

Hello.I have the same problem as all th others guys: I can't cancel my stock subscription.Where is cancel button?? Could you please do it me ? Thanks !

Hi,I have the same problem as all th others guys: I can't cancel my stock subscription.Could you please do it me ? Thanks !Best regards.Laura Marinelli

I would like to cancel my subscription before the renewal date, which is tomorrow. Please tell me now how I can cancel this.

I am very upset. I accidentally signed up for a trial for adobe stock in October I could not figure out how to cancel it then, I  decided to go ahead and use it.  I remembered this week that my trial would be up soon I  tried to cancel but no plan or product shows up to be able to cancel. I have been trying to get in Contact with someone for the last few days but it is impossible. I got charged over 30 dollars on PayPal today and I am ferious because I have tried everything I know to do and I  can’t figure out how to get it canceled. I  can’t find a number to call or anything. I  am really hoping posting here will help. We will see. I don’t know if it is possible but I would appreciate a refund. Please help!  Also I have a lightroom subscription that I️ would like canceled also.

I purchased an illustration, thinking I'd receive an EPS Vector file (because the image title includes the text "eps10") and then a JPEG was downloaded instead. The file number is 72171452. Could I please have a credit applied to my account? Thank you.