Stock

You know, I really didn't want to address this publicly but it appears this was my only choice for contacting Adobe.I'm working on an ad for a MLK event, so I search for "MLK". See anything that looks crazy inappropriate?

it has problem licensing the asset, so i cannot download the asset i want.actually it's a free template but i can still not download it. anyone knows what is wrong?

I am using a stock image as part of an event campaign and my company would like to trademark the Adobe Stock image we modified with some text. Is there are a license that allows you to trademark an image that stock imagery was used in? Or if not, can you buy the full rights to an Adobe Stock image so you can trademark it?Thanks!-Justin

Hi there, We have accumulated a number of credits and would like to stop the monthly debit order.Are we able to cancel our subscription and still use the credits we have accumulated?Thanks.

hi im trying to access adobe stock but a pop-up msg appeared on my screen saying that the license is not available in my region... can someone help me manage this issue please..?

Based on the old Fotolia Thread "Aufstiege auf der Fotolia - Erfolgsleiter"

Hi!So why isnt my  fotolia name and ranking showing here at Adobe?

Hello,I accidentally licensed and downloaded image #54741115 is there a way to cancel or return the license? Thank you!

help cancel the subscription

I used to be able to download a single file at a one time only price on Adobe Photostock. Where is that option now without having to sign up for a subscription?

Dear Mr. Narayen,I'm writing to you to bring to your attention a problem I am having, and to appeal to your sense of fairness to make things right.I am customer for Photoshop and Lightroom for which I pay $10/month. However, recently I noticed that I was being charged for the Adobe Stock product ($32.65 for each of the last three months), a service I did not order.  I do not know how I came to be receiving it. I suspect that you may have my information from my current subscription, and billed me erroneously.  Once I noticed the charge, I did the obvious thing, cancelled it, but then I was charged $130.61, for canceling something I didn't order in the first place.I am apparently not alone in this situation, as other customers with the same problem have posted in the Adobe forums, but they have not gotten satisfaction. Here are some examples:https://forums.adobe.com/thread/2296323https://forums.adobe.com/thread/2053159While the individuals on those forums accuse Adobe of unethi

Hello Dear people of Adobe,I want to give my feedback about Adobestock.Year ago I decided to try Adobestock (that was new to me) and it's 10 images for free offer.Accidentally did not notice that 1 month test period ended. That day that I found it out I also learned that cancellation is not possible, or it is but you still have to pay for one YEAR! Which costs approx 360 €.I think this is not shown to new AdobeStock customers clear enough.That made blood boiling. But I tried to use images as much as possible.Now one year later my "plan" ended and I had 78 unused image credits (if I remember right). And now they all gone.I paid my last 30€ invoice about month ago.I think that this is very unfair. Usually photo stocks have one year time to use bought credits.I have been Adobe client more than 10 years. I'm fan of Photoshop and other Adobe quality applications and software.I'm not happy to see where your business policy is going to. I think you are using your monopoly status wrong with CC

I just knew this was going to happen.Was convinced to take Adobe Stock trial, I cancelled it on 20 Oct, but was billed today. The person on the other side said they billed me yesterday 6 Nov and 'I cancelled on the 7th". How convenient. Doesn't matter what i say, the operator says that I only cancelled it after the billing. This is absolute rubbish. Now it is my word against theirs. I hope to get my money as credit, but I must first wait and see. This is just not ethical Adobe.

For the second time now I've accidentally clicked the "license and download" button when I was trying to just expand the image, because the UI doesn't show you the button until the mouse is over the image. Obviously, the image is then downloaded without any warning whatsoever that I'm about to basically spend $9.99 on an image I now know doesn't work for my application.Is it possible to set a warning/nag/alert pop-up or something so this doesn't happen in the future? Is there any way to unlicense an image once it is downloaded? And who do I contact at Adobe for feature requests/design complaints because this is ridiculous.

I'm really confused about how adobe stock works. I signed up for a 30 day free trial and it said I can download 10 items but I see prices beside the videos and licenses a beside the video I was going to download.I have some questions.Does that mean I pay extra for videos I download as part of the 10 I get a month?I primary want stock footage I can use in making youtube videos about various topics, can I use adobe stock for this?Or do I have to guess how many views I might get and buy a licence for that?

Hello community!I'm currently designing a cd cover for a production that will be sold solely via online distribution (for now). I assume, it will not sell more than a few hundred copies. Nonetheless, I would like to know, whether or not a Standard License is enough, or if I need the extended license. There won't be any promotional material like Shirts printed with the cover, so that would also not be a reason to get the extended license.I'm just unsure about the "500.000 copies" rule. Since the resulting digital music file will contain the cover, is it number of times the album will be sold, that cannot exceed 500.000, or is it like with fonts, where you buy "views", so if the album cover is displayed on a distributor's site (Amazon, iTunes, what have you), every view counts as a copy? If it's the latter, it's going to be virtually impossible to know, how many times the image was viewed, so I would definitely need the extended license. However, I kind of doubt that's going to be the ca

This has been an ongoing problem for me. I asked in this forum before and was given a workaround that is no longer available.I'D LIKE TO TEST OUT A STOCK IMAGE IN A PROJECT FIRST ... do a lot of adjustments to it, etc. to make sure it works ... AND THEN BE ABLE TO LICENCE IT WITHOUT STARTING ALL OVER AGAIN because once I buy it, I can only "place" the original image again - it does not update the watermarks in the layer I've already worked with it in. I've shared a very simple example below:It says on this website (in more than one place) that if you just licence the image and wait for your Cloud Libraries to update then the image in all of your files will update too (ie - the watermark will be removed). THIS IS NOT THE CASE. See first picture above. I am forced to "place" a fresh copy of it and start my adjustments over.It still functions like this after confirming I'm logged in to both Adobe Stock and Photoshop through Creative Cloud (and my libraries are up to date) AND even after a

Hi. I just subscribed and accidentally licensed image 117132642 which I meant to add to my library as a preview. Seems like there are quite a few threads with the same problem, so any help would be appreciated.

Hello,As with many others I see that Adobe has been taking £23.99 from me every month for a service I believed was only a 10 photo trial and had been cancelled  and has never been used since. And when I try and go to the cancellation page it will not load (convenient?). I'm disappointed in Adobe and would like a refund, it is ridiculous how they will quietly keep taking money from an account you can see hasn't been accessed! I cannot go into the chat as I can't load it on my phone. You shouldn't be taking money from dormant accounts, such practices are unlikely to make customers fond of the brand...! Thank you,

Hello, I have purchased an image (a .ai), I then convert it to a PDF, changing the settings to CMYK for print and when I try to put the image in an ID doc it looks awful. Any ideas ADOBE world? It's driving me nuts. Thanks in advance.

I had over 50 licenses paid. After updating to cc 2017 there is no licenses left.

Hello, can´t open Image 146613771 with Illustrator 2018. I got a german Error Message: " Die Illustration kann nicht geöffnet werden. Die Illustration enthält einen verbotenen Operanden. Verbotener Operator: Bd. Kontext: (620V/613K.....)

Are buyers allowed to edit illustrations submitted as AI files? I have been submitting my illustrations as jpg files. But I decided that I should change to ai format. Two of them were downloaded within an hour of submitting them with a payment of .27 cents each. This led me to wonder, can clients download illustrations, edit them or remove part of the content for their own designs?I am concerned that I am doing all the work and someone else is reaping the benefits for a measly fee.Thank you

My question is, if you want to create a logo but don't intend to trademark it, or have it legally registered in any way, can you then use adobe stock content for the creation of a "logo"?

I bought licenses for three separate images, and downloaded each individually to my Mac,HOWEVER, the size I received is nothing like that listed on screen. I've got KB not MB - what's wrong?ref. #101786141 182kb described as 9293 x 6000 px#74912359 34.4kb described as 4368 x 2912px#107689228 41.8kb described as 6016 x 4016px