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Hi !I just tried to download my 10 pictures of this month and I realized that 4 of them were never downloaded by my webbrowser but they appeared as already bought and the only choice I have now is to buy them again !!!I follow the help I am afraid that I have paid 2,99€ for two picture I already bought!Moreover, amongst the 6 I manage to download one of them is in AI format which I cannot open !!! How I am suppose to use it now?Coud it be possible to recover the 5 missing pictures without supplementary fees (and do not charge me 5,98€ for my tentatives to recover them by myself)?Thank you in advance,Elena
I am disappointed with Adobe lately, and noticing a bait and switch going on here.The company I work for been subscribing to adobe stock for a year and are reviewing the renewal.I was searching for a decent photo to use for a project and it seems all the photos that are included are mediocre at best and the better (read: clear and framed correctly) are premium!my search was for a decent manatee photo and all i have to choose from are what appear to be muddled, grainy flip phone shots that are terrible and amateur. I found quite a few professional looking photos but these are all premium and are not included with my really expensive yearly plan! We have multiple full CC licenses and have stock included and are paying a lot of money for poor quality run of the mill photos! For what i spend on software and photo services, there are other photo services that I am considering looking into!who is picking this stuff and why are decent photos premium? i understand the videos are pr
Hi,I have one primary account which I use to make purchases, however my Adobe Software is registered to another which is all connected, how can i get the stock image to appear on this account as I would like it to appear in the libraries
HiI want to unsubscribe from Adobe Stock and you tell me that: I can not handle this formula now, but soon "Seeking the error. I do not want paid a month more, you understand.Sylvain Beauséjour[Email address removed by moderator. NOTE: This is a public user-to-user forum; not Adobe Support. ]
Are there instructions on how to use this site?I have selected an image and saved it to my library, but it has a watermark or is too low resolution to use.
"You can cancel at anytime"what a load of malarky! - sure, lets cancel at the cost of 130+ dollars.This is crazy. The website has laid out adobe stock as a month to month. like netflix or, hulu. Why is a company as large and reputable as adobe stock charging cancellation fees? this is super shady. I loved adobe, I've been using it for years. I went to cancel my membership with the intent on coming back. Due to family reasons, i need the extra money.Now I will not refer anyone to adobe and I will most certainly actively speak out against the company.I would like to see the money for the cancellation halted before it is even withdrawn, or refunded. I honestly can't believe this.You guys make so much money it's insane to even think that this is required.I have 53 images availablei dont intend on using these. at the very least that should be prorated to the cancellation fee. I expect this kind of BS from comcast, not from adobe.I spoke with chat, and then couldn't send anymore messages, it
My downloads has disappeared.I had about 50 credits. But Suddenly disappearedI did not receive the mail to my unused Dollar Photo Club image downloads will expire soonI want to be able to download again
I wanted to try the trial of Adobe Stock. When I check my account to unsubscribe it says the following:"You'll be able to manage this plan shortly."I think this is done by intention so people will forget to check later. Is this even legal?I want to unsubscribe now.Dear Support I saw in other threads that you can make this option manually available. Please do it.
Sorry if this question has been asked in some form before, but this is something I've wondered about and have never seen a proper answer.Allow me to elaborate. I am a graphic designer and very frequently buy stock images for various client projects. I know that handing off designs that use stock images to a client is alright as long as the client continues to use the image appropriately in conjunction with the particular license terms. But once the design with the image is out in the wild, how can anyone tell what license the image has, or if it's licensed at all? Should I be constantly worried about hearing that a client is going through legal issues over using unlicensed images?I have way too many stock photos out there as it is and really do not need to worry about having to prove my licenses. Maybe this isn't really an issue and licensing only becomes a question once something has been used in a questionable way? I know that there are millions of stock photos in every facet of mode
Hallo. Ich habe folgende Frage.Ich habe bei Adobe Stock ein Foto mit Standardlizens gekauft. Meine Frage : Darf ich dieses Bild als Beispiel als Logo für meine Facebook Gruppe verwenden?Vielen Dank für die Antwort.
This image downloads as blank.88065643
I did not receive a download point removal emailI am so not happyI want my points back
Hi, i just recibe last month that my credits where going to expire in some time, but in any place i could se why is this happening o when was going to happen.So today i get the surprise that i dont have more credits because of this, is not fair that i pay for that credits long ago but now i cant use them.I want a reposition for this, and i cant believe that Adobe is making this for the old customers that Dollar Photo have.How can i get back my credits?Regards.
Hello,I am a graphic designer and design a magazine for a customer (4000 pieces).The texts and pictures are also to appear on the homepage.Is it sufficient if I buy the standard license once? Can I use the images for printing and for the homepage with only one standard license?Best regardsMiriam
I didn't realise the 1 free month offer meant I was agreeing to AU$350 contract or something. Now they want $180 for me to cancel a service i dont use!Has anyone gotten out of this without having to pay? I've not used one stock image and don't need to. I didn't realise Adobe was so scammy, I thought the brand had more integrity.
I was wondering if Adobe offers a service to help with researching for images/videos in the stock app? For instance, certain stock companies fix you up with a representative, you give them a few keywords/description and they do some hunting to find the right clips for you.Does this service exist via Adobe Stock? If so, how do I contact them to ask for help?Thanks!
Hi!Is it allowed for my to showcase my product with a mock-up photo in my Etsy shop (I have a tiny shop)? I will not sell the stock photo, just the product I merge in the Stock photo. The Stock photo is for showcasing my product. The customer will per say not buy the stock photo. Is it ok to use the Stock photo to show my designs (I make posters) in social media as Insta and FB (with credits to Adobe)?
I have an Etsy shop and I am making a header. Can I use the Stock pictures in my header?
I have two images that I mistakenly licensed. Please issue a credit for the following images:AdobeStock_40962062.jpegAdobeStock_40962192.jpegThanks
The problem I have here in Malaysia is that I can't subscribe except as part of an Adobe Team subscription. I don't have or want an Adobe Team subscription. Hence my Adobe Stock credits were doomed from the outset.
Hi, I've seen the discussions on missing Dollar Photo Club credits, but they aren't helping me. I've been using these credits for about 11 months now, and as I understand the agreement, they expire in a year. I logged in to my account (as I always do) and over 100 credits are not showing, instead I get a "subscribe" option. Help!
I purchased Image #110697179. The image details say AI/EPS format. I selected the option to license and open in Photoshop, however, when the image opens in Photoshop it is very distorted and totally unusable.As you can see the laptop is missing a section, the pictures, camera, cd, and usb cable are blocky and grainy, and the overall image does not appear nearly as crisp as in the image preview.Thanks,Ryan
Hello,last month I ordered adobe stock, but I still can't download any footage!Thanks
Hello Abode Stock, I need to access the credits i had on my account and now the page says that i cant due to the licenses not being able in my region? This concerns me because 1. i was counting on those credits (which i bought before this was even adobe stock, aka dollarphoto) and now they are just gone? 2. i dont see a problem with me gathering photos i was rightfully able to download and now its not possible due to adobe cloud. Help me with this, i have pics already chosen and i need them for print asap.Help me receive my images, fair is fair or refund me!Ill await your answer,Naty
Adobe Creative CloudHi there I licensed an incorrect file online - it said it was 21 seconds duration but only plays 1...can you please assist?
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