Stock Contributors

Hello Dear Support team   I've been a committed contributor, following all the guidelines and requirements outlined in the contributor agreement. I made a contribute account with my [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  few month ago. You have approved many files. My account is showing block while uploading some more files. I am very disappointed. I don't understand anything. Please tell me what is my mistake. And I'm sorry if I'm wrong   Please do something. Give me back my ID.   Thanks Sonia Been trying to contact the contact for a long time.They look very busy  

hi after 1 months about block my account they send this email to meDear Mehdi, We have ample proof you created multiple accounts, some of these account have also been closed for sale fraud and content fraud. This account will remain blocked indefinitely. Kind Regards, Adobe Artist Relationsthey dont think that we work a lot i didnt do anything wrong i only put good picture to sell more

Uploaded three photos of personal property. Got a notification that I needed to provide a signed property release so I downloaded the release and completed it online. The Releases section of Adobe Stock now shows Release ID numbers for each of the photos. Now what? Adobe already has my photos and a signed release for each of the photos. I have read and reread all the online information provided by Adobe explaining the release procedure but I'm really puzzled. The website states that moderation of files may take up to 8 weeks. Most of the files I have submitted recently have been approved or rejected in a week to 10 days but these have not required a release. Am I supposed to sit back and wait for as long as 8 weeks for someone to review the signed release paperwork I submitted to determine if the photos will be added or not added to my portfolio? Or is now my turn to do something more?

Good day. I would very much like to know, how is it allowed for Adobe Stock to list my image, originally uploaded exclusively on Pixabay? Here I am, looking at the image, uloaded on Adobe Stock by some "antonio"...Origin: https://pixabay.com/photos/motocross-stunt-freestyle-jump-8284539/Stolen: https://stock.adobe.com/ru/images/Front-flip-whit-a-motocross/745442682 And when I click on user profile, I don't see any contact info, only other images...How do I solve this issue?

I uploaded the picture below to adobe stock but they said that the quality is too low. Why do they say that because i took that picture with a sony a6400 and a sigma 30 f1.4 on iso 200 and 1/320s?

Hello 🙂 this photo was recently rejected for quality issues and I was hoping to get a little more specific feedback for the future ❤️ Thanks in advance!!

Hi!   I'm really glad that Adobe has accepted some of my images. I was so excited, so tried searching my images using the title and keywords given to them. But, to my dismay I couldn't find any of them.    How do I search and find my (accepted) images in Adobe Stock, and what best practices should I adopt to get them downloaded by users? Apart from image quality, does the title/keyword play an important role in this, and how should I optimize it to get more downloads?    Thanks in advance 🙏     [moderator cured topics. Do not select all the topics available, only the relevant ones.]    

why my file are reject   [moderator detached from unrelated post. Please do not hijack threads]

Hello, I just managed to sync my old fotolia account to Adobe but I can´t see all the photos bought in the past.Can someone help me please ?

Hi - I was hoping someone could help. I'm based in the UK.  I can't seem to find any recent posts on this issue and adobe customer service just keep directing me to the contributor help guide which doesn't contain any help that I can see on this issue.  Whenever i click on ANY image within adobe stock - whilst logged in - I receive the following error:  Page not found - Sorry, that page doesn't exist - Try your search again. This is the same whether it is my own content or other contributor images.  I have tried multiple browsers, cleared my cache / cookies / browsing history and even tried on other devices but it doesn't help.  If I launch an incognito browser and browse adobe stock without being logged in - I can view images fine.  I know my account isn't blocked as I can still upload images and am still making sales.  Please can someone help? It's very difficult to manage my content as a contributor and I'm unable to view /

Why can't the files I sold in my adobe contributor account be found, even when my profile is clicked, the page says "We couldn't find all results for . Try searching outside the portfolio." Or Like ThisEven though in my dashboard all my files are there. Need Help.. Thanks 

Hello,I'm thinking of becoming an Adobe Stock contributor, but I sell my designs on other stock websites, so I'm not an exclusive designer on any site. I see "Extanded license" in the files. Is it possible to sell on Adobe Stock while selling on different websites or can I only upload as "Exclusive designer"? In this case, I do not want to violate other sites and Adobe Stock. Thanks for your help

Hello everyoneAfter my account was reinstated (following a 2-week suspension), I've seen a dramatic decline in my sales - from an average of 70 downloads a day to less than 10.Has anyone else experienced such a significant drop in sales after getting their account back? I'm trying to figure out if this is normal or if there's something specific causing this issue. I would really appreciate it if anyone could share their experiences or insights on what might be happening and why there's such a drastic decrease in downloads. It would help me a lot to understand this better so I can make the necessary adjustments.Thanks a lot in advance for your help!

It's been 8-9 business days, but Adobe still hasn't transferred the cost of the photos I sold to payoneer. How can we notify Adobe? Thank you.

What is custom download ? Is it risk for account ?

i have uploaded first time without checkmark of AI uploaded the pictures and they are rejected it is first time,Is my account can be suuspended or it's just warning?

Hello everyone,Adobe Stock finally have editorial content, but how can I upload editorial images? Another artists have the same question I think.Cheers.

With the high quality AIs coming out for sound effects and music I'm wondering what the AdobeStock rules are for it. When I check the pages about Generative AI for contributors, they mention images, vectors, and video but not audio anywhere as being permitted nor prohibited so I'm just wondering what their stance is on it.

   Butterfly  Beautiful butterfly   [moderator merged multiple butterfly posts]

Hello. Please help. Recently, most of my submitted AI-generated files are being rejected due to "Quality Issues". Please tell me what I need to change to make the files accepted. I will try to attach sample files to this post. Please be understanding, this is my first time on the forum and I'm using a translator. Regards.

Hello my payout date is 7 March 2024. And today is 24 march. I have still pending payment for adobe stock.

I recently had a perplexing experience with Adobe's customer service via chat regarding my subscription billing and another issue concerning model releases through Adobe Stock. During a chat session, a representative assured me that they would reduce my monthly subscription fee from the new $60 to $20. However, upon receiving my bill, I found that the charges remained the same.This discrepancy has left me frustrated and seeking clarification. Unfortunately, attempting to reach out to a human representative at Adobe to discuss this matter and my concerns regarding model releases through Adobe Stock seems nearly impossible. The lack of accessible communication channels is disheartening, especially when dealing with billing discrepancies and legal matters such as model releases.Could anyone provide guidance on how to effectively contact a real person at Adobe to resolve these issues? I'm eager to have clarity on my billing situation and address the concerns I have regarding model releases

Hi all,How do I keep the PNG file or transparent vector have boundaries (the white space area) like the design below?574481029I upload an EPS file without background. but the design cropped to artwork bound.Thank you

As generative AI evolves, we want to share a clarification to our generative AI submission guidelines. We prohibit generative AI content with titles that imply that the content depicts an actual newsworthy event from being accepted to Adobe Stock. For more information, please see our recent blog post and updated guidelines. https://blog.adobe.com/en/fpost/adobe-stock-updates-to-combat-deceptive-content-misusehttps://helpx.adobe.com/stock/contributor/help/generative-ai-content.html Let me know if you have any questions, Mat Hayward

Forgive me if I'm missing something obvious, but through the new contributor site, is there a way to set my thumbnail image of the video?Thanks in advance!