Stock Contributors

I think Adobe should find another reason to reject photos instead of randomly citing “quality issues”.A simple “No, we’re not interested” would be fine, because non-existent quality issues lead to frustration for the photographer and cast doubt on the evaluators’ actual competence.Actually, sometimes they use “Similar content in our collection”, but it’s a bit strange that you can find nearly two millions of “Pink rose” but they discarded my “Squat lobster” even if they only have 600 or a small fish called Royal gramma with only 300 occurrences…Anyways, I’d like to share these additional rejections (quality issues) that I’ve attached:Leopard in high-keyMoray eel Nudibranch BatfishI’d like to discuss them with you, if you like.P.S. The response “Adobe aims for photos with commercial potential, and these don’t have it” is more than appropriate, but here we’re talking about quality.Thank you for your attention

I want to know about How can I contact on adobe support? I also want to know about adobe live support.

How long does it take? Now I cannot submit any content(s) to the Adobe as usually do; the "Save 1 file" tab is still disabled (turned grey) for a few days which blocked the UPLOAD process. Please reply, thank you so much.

Hello,My Adobe Stock contributor account was blocked back in August 28 2026 for "suspicious activity".I submitted an appeal via the contact form immediately, but it has been about two months and I have received zero response from Contributor Support.Due to this block, my pending payouts were also frozen, and I have not received my earned royalties. I only sell my own original video footage, I have not violated any rules, and I am fully prepared to provide the original raw files of my videos to prove my authorship. I suspect there might be an error or a false report made against my portfolio.Could a moderator please look into this or help escalate my case? I feel like my support ticket is completely lost in the system, and my earnings are stuck.Case number is ADB-46846778-W4D6Thank you for any help!

"I am writing to urgently request an update on my Adobe Stock account, which was suspended on August 31st. I have sent four to five emails seeking information but have not received any response. As it has been nearly two months, could you please advise me on the status or the next steps I should take?"

Hello Adobe Community and Staff,I am writing to urgently request assistance regarding my Adobe Stock contributor account, which was suddenly blocked nearly 6 months ago, back on May 8th. The deactivation happened immediately after I submitted a routine payout request. The reason provided in the automated email was "suspicious activity". I want to emphasize that all content in my portfolio is 100% my own original work, and I have never engaged in any unfair practices or broken the Terms of Service. I submitted an official appeal immediately after the block in May. Since then, I have not received a single update, decision, or clear explanation. My case has been completely silent for almost half a year, and my earned funds remain frozen.Could any Adobe Staff member please look into this or escalate my case to the Contributor Relations team? I just want a fair, manual review of my account.Thank you for your time and help.My Case ID 00511429

Based on customer complaints in the Stock buyers forum, three things jump out again and again...Flattened raster images dropped inside EPS or AI vector files are unusable.  Poorly auto-traced GenAI sold as “editable vector files” are unusable.  GenAI artwork that is NOT LABELED as GenAI. It’s best to be honest with people about what you’re selling. Dishonesty never pays off. Customer complaints lead to internal reviews and account deactivations. Once an account is deactivated, nobody here can help you.  If you’re selling vector artwork on Stock, follow these Best Practices or enroll in some vector graphics design courses. Carefully read through the vector submission requirements in your Contributor User Guide.  These submission requirements were recently updated & some things have changed.Vector Overview https://helpx.adobe.com/stock/contributor/submit-your-content/submit-vectors/vector-submission-overview.html GenAI Vector Submissions https://helpx.adobe.com/stock/contributor/subm

Hi, I’ve recently started exploring photography and uploaded a few photos, but they were rejected by Adobe. Could you perhaps offer some tips on what might be wrong and what needs to be corrected? The issue I received feedback on is: Image quality issue, fyi im 18 years old.

Hi, I have had 2 photos rejected for Quality Issues. From my perspective, the focus is good, there isn’t any noise, and the histogram is centered. I would appreciate my feedback that would help me correct the rejection.

I have contacted them many times to contact them but they are not telling me what to do. I understand that there is a problem with my account but they are not helping me.

It involves a set of 15 images, but it doesn’t specify which one(s) need these changes. In any case, I tried accessing the task again, but it won’t let me upload any files; I get the error: "Reference.jpg had upload errors”. 

Hi, I would like to ask about 2 photos that were rejected due to Similar content in our collection. Please provide guidance on why the 2 images were categorized as similar content in our collection so that it can serve as a reference for images/illustrations/photos that will be submitted latter. 

Hello everyone, maybe someone has come across this? My limit for sending photos has dropped sharply; it used to be 75–90 per week, but now I can only send 20 photos after checks. There were no violations, and there were few rejections (mostly due to poor quality, but the number is very low).

Hello there, Hope you are well. How can I know about my weekly limit and my contributor level? Please help me to know. My 500+ assets are in review for 9 days. Im worried about it. Best regards.   [moderator detatched this from an announcement]

Hello Adobe Stock Community,My Adobe Stock Contributor account was deactivated on August 28, 2026, for “suspicious activity”.The notification did not identify the specific activity involved or explain which particular policy had allegedly been violated.I contacted Contributor Relations and submitted follow-up requests, but so far I have not received a substantive explanation of the reason for the deactivation or a clear update on the review of my appeal.I also contacted Adobe's DSA Point of Contact to request clarification and information about the available review and dispute-resolution procedures. My latest correspondence has been forwarded to Contributor Relations, but my specific questions remain unanswered.I understand that Adobe needs to protect its marketplace against fraud and policy violations. I am simply seeking a transparent review of my case and an opportunity to provide any additional information or verification that may be required.I would appreciate hearing from other c

hi, I would like to ask about 2 photos that were rejected due to a quality issue. Please provide guidance  on image corrections to improve other images/photos/illustrations that will be submitted later. 

I created my Adobe Stock Contributor account, but I cannot complete phone verification. When I add my Bangladesh (+880) mobile number on the Adobe Account phone page / contributor onboarding page, Adobe shows "An error occurred while performing this action. Please try again later." No SMS verification code is sent and no code field appears. The number is not said to be invalid. This happens on both browser and phone. The Contributor contact form redirects back to the phone-verification onboarding page, so I cannot open it while unverified. Please ask the Contributor Relations team to manually check/reset phone verification for my account so I can complete onboarding. Country: Bangladesh. Thank you.

I uploaded a photo shoot of a topographic map featuring a witch to Adobe, and all the photos were accepted, but the videos were rejected due to intellectual property issues. How is this possible?

Hello everyone,I'm a contributor who makes abstract and business motion graphics (animated charts, network backgrounds, dashboards, skylines) using code. I write React/SVG code with Remotion and render it to MP4 (4K, 30 fps).Here is my exact workflow:- The code is written with the help of an AI coding assistant (an LLM).- No generative AI image or video model creates any pixels. The output is fully deterministic: the same code always renders the same animation.- No AI pulls data or generates anything at render time.I contacted Contributor Support and they replied: "if it's just a script, it won't be considered as AI. However, if the script that is AI generated also creates the content, in that case the AI box should be checked." I find the second sentence ambiguous for my case, and I haven't received an answer to my follow-up question.My question: for this kind of content, should I leave the "Created using generative AI tools" box unchecked? Has anyone with the same workflow (code-base

Hi! I tried to upload my illustration but it wasn’t accepted because of quality problems, but I don’t really understand why. I would be happy if someone will help me, thanks in advance! It’s 2000x3000 pixels and 300dpi 

Hi again!OK, so I have been getting a stream of accepted files, with a few rejected, but overall good ratio.I did this series, 8 dogs running in backgraden and 8 cats running in backgraden.All the cats were accepted and all the dogs rejected. Not sure why?Can I assume that these files go in front of different moderators and that one could accept something that another probably wouldn't. Unless I am missing something obvious on this dog image?ThanksRob

Hi everyone, my Adobe Stock contributor account was blocked with a "Terms violation" notice that doesn't mention a specific asset. I submitted an appeal through the Contact us form on 22 October2026. Has anyone received a response to a similar appeal, and roughly how long did it take? Thank you.

Hi Adobe Community Managers,My contributor account was deactivated on June 5, 2026 regarding AI content guidelines. I have submitted appeal forms via the contact link, but the tickets keep getting automatically closed without resolution.Could an Adobe Staff / Community Manager please help check the status of my appeal or escalate this to the Contributor Relations team?Thank you, Ryan (Personal information removed by moderator.)

Yippie! Image uploads appear to be working again!

Hello Adobe Community Managers and Staff,​I am requesting assistance regarding my blocked Adobe Stock Contributor account (Email: ＊＊＊@gmail.com).​I submitted an appeal via the contact form over a month ago (Case ID: ADB-47227633-H5Z7), but I have not received any reply or update yet. My email inbox and storage are completely fine.​Could any Adobe Moderator or Staff kindly check the status of my case internally and provide an update?​Thank you for your support. Personal information has been removed by a moderator.