Substance 3D Painter

 hi everyone, so I've been having a problem for a while now. My problem is when I try to pick my base color the color that I actually pick is not the same as the color the software shows. What could be causing this problem? 🤔 🤔 this contrast is not good for my mental health &#x1f605please help me out.

Im currently shifting my old materials over and get errors across the board like this.    [SubstanceResource] Failed to load substance: XML decompression.file:///C:/Users/Jesus/Documents/Adobe/Adobe Substance 3D Painter/assets/materials/synthetic_felt_rough.sbsar 

Hello, I just entered source and I see that all my asset points have disappeared! Can someone help me get them back!Tysm in advance 

I have created a new file containing only 1 layer, a material from Substance source. I have not modified the settings of the material.When I export the textures using "Document channels + Normal + AO (No alpha)" it creates a normal map that is visually identical to the one displayer in the viewport. Further, when using this material in the maya substance integration this is the same normal map that is generated, and, when using this material in designer it is the same normal map exported. However, if I use any other export preset in Substance painter (PBR, Arnold aiStandard, a custom template) the normal map looks very saturated and wrong! This is not an OpenGL/DX issue, both versions have this problem. What is the difference in the way the normal map is being interpreted using document channels vs the export templates? I am tempted to believe the document channels option is correct, since so many other substance systems generate the same output.Using Templates: Usi

Hello all, I was working a model I got froma  wesbite and I wanted to use a smart mask for a pattern. I unwrapped the UV for symmetry as well. The issue i'm facing is that the smart mask is generating a line down the middle of the mdeol and I dont know why.

I bought Substance Painter 2021 on Steam in a sale for 83€, which is clearly marked as version 2021 in the invoice as well as in the description. However, I only received the 2020 version of the Painter, this was loaded from Steam. However, why was this clearly marked as 2021? I can't open the files of my colleagues that were created on 2021 because I received the wrong version. Is this normal or is there actually a fault? I will of course contact support...  

This worked fine in SP2020. Not anymore in 2021. can someone explain me if I'm doing something wrong?https://youtu.be/lGwTTRx-vHo

When I subscribed to the substance 3D suite, I was given 51 asset points to use in the Substance 3D assets library, but now I'm almost out of points. Do these refresh? If not, how do I get more?

Hi I am having a problem with susbtance painter, I can only work with one monitor because when I try to move any tab or the workspace to another one it freezes and crashes. Also even when im able to separate them and work with two monitors when I close and reopen painter it opens and freezes with a white screen and im unable to reopen painter unless I disable the second monitor to force painter to open it in just one screen. Also i try both painter version 2021.1.1 (7.1.1) and the latest adobe 3D painter. Both with the same problem. My current specs are Intel i7 10700k Gtx 3070 64 ram Please help!

Hi all,I'm texturing a model for UE4 that will have different diffuse and ORM. In the project I'm doing different forlders for the different textures so when I export I rename the texture set with the number of the folder.Is there any tool or script that can make me export each folder as a separate texture? Or, is there any other workflow that I can do?  Thank you! 

When I click on the field for output directory in texture export, and then choose the direvtory that I want, when the program returns to the Export Textures dialog window the output directory box comntains html code and will not allow me to set the directory. See attached screenshot

Will susbtance painter remain executable outside the CC Desktop app?

Hi there, I have two issues while painting which I'd like to solve. 1. the circle is always-on-top, obscuring my results of my strokes.2. Some pointing circle appears on click. Can I switch it off? Cheers,DS

HiMy substance painter crashes whenever i drag the cursor, i had this problem once before a couple months back. The fix back then was to roll back to an earlier version of AMD drivers as the latest version os substance had instabillity issues with the latest version of AMD. But this time i've not found any evidence that this is the case

I I write according to the contents of the document, but in the export phase. Export presets need to be configured.   export_preset = substance_painter.resource.ResourceID( # context="allegorithmic", name="PBR Metallic Roughness") context="allegorithmic", name="SP—UE4 Tile UDIMs(TextureSet)")  I created a set of presets based on the documentation,the name is SP—UE4 Tile UDIMs(TextureSet) .When I try to use this preset in my code,Code execution error. [Python] For exportList item #0, the preset "resource://allegorithmic/SP—UE4 Tile UDIMs(TextureSet)" is undefined How do I use local default files with python

Hi all, So I purchased a perpetual indie license for both Substance Painter and Substance Designer some years ago and had been renewing the subscription for as long as I could. It appears the updates for those products will sunset in October of this year. That all makes sense. However, my question is, with the update to the newer Substance Painter 3D and Substance Designer 3D, can I update to these as part of my subscription and still keep them perpetually through whatever release comes by October? Also, if I'm not keen on this new iteration can I simply install the last version before the update to 3D and continue on my perpetual way assuming I don't like the new version? Thanks.

I have had a subscription for Substance Suite for the last 14 months.  My work necessitates that I use the same version of Substance Painter on my home machine that my company uses, which is 2020.2.2.  Which leads me to the following questions: 1) When I am eventually forced to transfer to the Adobe platform, will there be any way for me to keep using version 2020.2.2?  2) If I purchase a perpetual license via Steam, does it currently enable access to older versions, such as 2020.2.2? Thanks,Christopher

Hello All,Have anyone faced an issue whereby, working with substance painter on a remote desktop connection. when closing the remote connection, and connecting back, substance painter will close/crash without any error messages, is this normal? thanks,

quando inicio o programa péla "Steam" ocorre um erro de execução " a execução do código não pode continuar porque VCRUNTIME140_1.dll não foi encontrado."já reinstalei o programa, ja tualizei todo o pc, ja restaurei os arquivos, ja fiz varredura através da Steam e não volto a funcionar.Pode me ajudar ? 

Newbie question. I am exporting FBX from Medium. When I load into Substance Painter the model is one big mesh, all the layers are gone. I check the texture set list and there is only the default material. If I import the same model into Cinema 4D all the layers are present and I can add material to each of them. No doubt it is my error but I can't for the life of me figure out what I am doing wrong in Substance Painter. Any help appreciated.

Hi there,I'm fairly new to painter. I've used it a few times. I've used the Tri-Planar projection previously with no issues. Here I have 3 rectangle shapes, very basic. They are cut into more that one UV, so i need to use tri planar to even out the wood grain. As soon as I chose the tri planar from the drop down, it just removed the material, and the mesh turned back to white again.There is not an error code, and nothing in the log. I double checked to make sure all my UV's were facing the same direction , and they are.Does anyone have a thought as to what I've done wrong? - thank you for your help. 

I'm getting a map misalignment when I try and display my Substance Baked Maps on the model in Marmoset. One of the maps (the ammo pouch) reads just fine as you can see in the image file but I fail to understand how that works when the majority don't. I've just inserted the normal map as an example but the other read the same. I thought maybe the issue originates from when I made the UV's in Maya, but I didn't change my methods in any way so can't understand what I did to encourage a differing outcome.  Can I ask what you think I've done wrong this time?

Could anyone tell me the procedure for upgrading my current Painter subscription to the  Substance 3D collection. I don't want to have both my Current Painter sub AND the 3 D collection sub.

I have a glass material and an emissive material beneath it, and it doesn't shine through the glass and only appears black when it's being rendered. You can see that it is working at the bottom (there's an opening on the model), so I'm pretty confused.

Hi. I'm painfully new to Substance P, so please forgive what may be a silly question. When I load my 12 part character .fbx model into SP in appears whole in the window but there is only a single texture in the 'Texture Set List' Everything is on one big map. Where am I going wrong?