Substance 3D Painter

Hi Im fairly new to Substance 3D Painter. I have been using it for over 2 months now. I was importing textures and rendering with Iray without anmy issues. About a week ago I was about to open older projects I worked on and suddenly I could not use Iray anymore. When I was previous was able to render other projects now whenever I hit the Iray button it automatically crashes and shuts down the app. Anyone having the same issue ? Would be good to know what has changed. Francois

About a week ago, i suddenly started seeing black blocking on my exported textures. I havent changed any settings in blender or painter. Laptop is less than a year old, amd ryzen 5000series 7 nvidia geforc rtx.  Please help. Im still pretty noobish with substance painter but I havent changed any settings. 

I just updated Substance Painter and to my surprise, I lost all the materias I had already downloaded from the Assets Store. To be clear, I aready had Adobe Substance, this is not due to the Allegorithmic -> Adobe shelf migration. Is there any way to get them back? I wouldn't like to have to spend more downloads to get what I already got before.

Good afternoon community. Tell me how you can increase the resolution of the smart material? I have texture settings as in the screenshot, visually and the resolution should be higher.I tried again to click on the Bake Selected texture, for some reason the quality of the materials for all is no more than 512 px although it is set as 2048 px.

I just updated Substance Painter today and got this issue for the first time.When I export (no matter the file type I select) I get a black base color. I have tested this with multiple files and got the same results. *Log attached. I hope this helps!

the new release (8.1.0)  of june 08 will be set it up for steam or no longer ?

The file was made in previous version to 8.1.0 and opened after substance updated. After saving that file in new program version, it wont open anymore causing substance to crash. Includen the austosave version of this file. 

HiI have been going through the Substance 3d tutorial and got to Part 4 (https://www.youtube.com/watch?v=dHpGMHHxM_o&list=PLB0wXHrWAmCwnqWfKdGEmbtSKN2EzvLrY&index=5). Then after a few weeks, continued with it and got part of the way into Part 5 (https://www.youtube.com/watch?v=4iUVOfGOxPI&list=PLB0wXHrWAmCwnqWfKdGEmbtSKN2EzvLrY&index=6), the rendering with vRay, when i noticed all my decals and hard surface details was missing. I opened the file again, but it was still missing, then i opended a previous version i did weeks ago with the decals, and that also was missing the decals and hard surfce details. I have noticed that in all those versions the Hard Surfaces layer is now missing, so not sure whats going on. Can any one help with this. Wasn't sure whether to put this into the 'Technical Issues' part of the Forum, as i am new to Substance 3D Painter, so not sure if its something i did. Thanks.

Hi, it seems like there has been a recent update and now I get the error "We cant verify your subscription status" Ive rebooted, no change.  All of my other Adobe apps (CC) work fine.  I am fully connected to the internet, and I cant see any issues as to why this is happening.  Any ideas?  I have deadlines to meet! https://prnt.sc/tO_2JdRhGK-l

I would really like to trail this software before purchasing, any ideas on what to do here please? 

The attached video shows this entire process, but:1) Import .abc or alembic file2) Change view to half 3D half 2d (3D/2D) To see my UVs while I paint3) Canvas is strangely blank. Maybe they are outside of the canvas somewhere.4) Zoom Out 30 times to locate the UVs.5) UVs are found but bigger than the canvas, outside of the bounds of the canvas, undeditable(not paintable), and the two islands for front and back of the shirt are now overlapping on the sleeve.How can I fix this?

Hello everyone,my PC crashed while Painter was open and now the stitches no longer work.They worked fine before the shutdown, but it looks like something got messed up.   

In the three following example tutorials, dealing with, applying a bitmap texture to your object from within Substance Painter, you will notice that once they drag their image texture to the Color Channel, their moving cursor then contains the Image. My Substance Painter, (7.4.3 build 1608), does not. Am I missing something, perhaps a setting that allows this to happen? https://youtu.be/HVw5EuegHlg?t=92  https://youtu.be/SrSxTsIuX0M?t=154  https://youtu.be/F4b287nwjYY?t=328 

Hello everyone, I have a problem when exporting 2 or more models from Blender 3d to Adobe Substaince 3D Painter. Recorded a video when selecting and exporting models https://youtu.be/2RUaw-XA3RM I tried to separately select the oven model and export it, an error appears that no meshes were found. Tell me what can be?

Hi! A problem I have recently encountered multiple times now are my masks, or portions of masks, changing unexpectedly while using a combination of Mesh Masking and Layer Masking. A scenario - i setup regions of a character, masking a group to the mesh, then child layers to parts and pieces. Occasionally, the painted masking will change, or the Mesh masking will change, and the expected layers are not visible. Painter will output this corrupted result, and often if i turn a layer off, then on again it will fix the visual issue. has anyone else expereinced this, or are there workarounds that dont involve not using mesh masking?

Important Note: I am using a Substance Painter liscense and installation distributed by Steam.I've been working on an important portfolio project in version 7.4.3. Steam automatically updated my Substance Painter to version 8.1.0 on June 7th. Since then, I have not been able to load or open this particular project without Substance Painter immediately crashing. I have 3 or so different save files & back ups of this project, and none of them can be opened. I'm thankful this is a personal project and not part of a deadline.I've troubleshot my installation; deleted its preferences and settings, files & registries. Tried verifying the installataion, and also reinstalled. No luck. Sent bug reports within the software as well.With my Liscense from Steam: Is it possible to provide me with a standalone version of Substance Painter 7.4.3? I have read on older forum posts that it may possible.

Hello all,I have a question about exporting (for example FBX, OBJ etc) models to Substance Painter regarding units.My current workflow for the units is to leave the default scale of 1 cm in Maya and interpret it as 1 meter. For example, if I take a cube that is 1 meter, then it stays at 1x1x1 (Recommended workflow from Autodesk). Now my question is, when exporting to Substance Painter, should I adjust the export of the units, or leave it as is? Should I export the "Test Cube" as 1x1x1 (which is actually only 1cm, but I interpret it as 1 meter) or should I scale it to 100x100x100 for export? By the way, does this also apply to Mari? Maybe someone can help me. Best regards,

Small question, how can I remove that aliasing border there?It's quite disturbing 

Substance 3D painter version 8.1.0 build 1699 / Windows 10Attached are four images, the first three to explain the Eraser tool issue, and the last one to explain the brush alignment one.Eraser issue. accidentally right click while I was erasing over and maybe I end clicking in option, but it seems everything works as usual but then I notice that the Grayscale resource is missing and in the upper area the thumbnail says "No material" so far the Tool works as expected, I tried to restore it choosing different option within the search popup but didn"t want to accept anything.I tried the more logic ones like "grayscale" (as you can see in the third image) but nothing changes.Is a waste of time try to look the missing resource in that popup? Is there a way to restore the Eraser and Brush preference to the original without re-installing the whole software?Second and final question. I prefer to work with my brush or eraser using the "UV" alignment option in

I want to create a texture for this mango on a flat material. environment baking filters do not solve the problem

Does AEM as cloud service compatible Java 17 ?

I am currently using Substance 3D Painter 7.4.3 on Windows 11 and it seems that the exporter is not respecting the output templates for exporting textures. For example the height and normal channels for metallic rough are set to be saved as 16bit images (by default with a completely fresh install) but inside the settings where I can do overwrites it saves those channels as 8bit. The same thing happens with custom templates. Something seems to overwrite the template and forces to export as 8bit. Inside the override settings I can go in and manually change to 8bit + dithering or 16bit but fixing that every time manually is kind of annoying and shouldn't be the case if the templates says otherwise.I also attached 2 screenshots to clarify what I mean.Hope somebody can help me resolve this issue.

Hi,   I really want to know how to change Steam version  to standlone version?