Substance 3D Stager

Hi All,first let me say that I am quite a beginner with the Adobe world, so maybe it has an easy fix.I was playing around with Adobe Stager, and imported some knitted fabric I downloaded from Substance adobe Assets library, but despite what I do, the fabric looks very flat...is it normal?See screenshot for reference.. I even had the ray tracing on. Any help is highly appreciated!  Thank You!!!  

Hello, When i export an OBJ from illustrator and import it into stager, the model is spread out all over the canvas. Why is that and how can i bring it in so it reflects the shape that i had created in illustrator? The top image is before i export and the bottom is the model placed in stager?   

Hi Everyone, I have an issue with my Substance 3D Stager. i cant safe any assets or objects in my library. I used dimension before and there its always working. Can anyone help me here?Best regardsAndreas

I keep changing my pixels per inch to 300 in the render settings, but the file keeps coming out at 72 dpi. What am I doing wrong? I have a full license. 

Ive recently tried to get substance collection as i saw it was free if you were a studernt (https://substance3d.adobe.com/education/) Though i got my code and redeemed it to my account it seems that it has redeemed to a different account or was not added to my account correctly and the code that i got previously worked and i had redeemed it now it says that it was redeemed although it wasnt

Hello, I am new to substance 3d and I am having an issue with my image wrapping around my ice cream container. I am able to place the graphic on the lid perfectly fine but when it comes to wrapping an image around the container it never wraps right or it looks off. Is there a way to set up my file in a way that I can build an ai or image file that fits the shape perfectly so It will wrap around? Or does anyone have any other solutions? these images show me trying the fill and decal options. I attached the ai file i am trying to import below.  

Hello experts, I've loaded a FBX untextured into Stager, letting the app to auto create the UV from scratch. The result is so ugly, so I'd like to ask you what is your workflow for UV texturing objects inside or outside Stager. Thanks!Anto

After importaing any art from painter, I can never work or set up a scene for more than a few min at a time becasue still the most basic of stuff like duping lights, toggling the visibility of just about anything off and on to see it's effect on the scene, grouping and moving things in the scene manager, causes this program to hault to a hard freeze and lock up entirely. I REALLY hope the team ise aware of how unstable this is because when I can actually get some reults out of the program, it really does look great with minimal effort. But I still have to reboot the program probably 10 times in 20 min of work with how often it crashes/freezes. And it's not just the content I am working on. We can repro these issues with artist team members using other content in the program at my studio.

I cant open Stager successfully anymore since yesterday anymore. I worked on two macs with Stager, Painter and Sampler MBP M1 and IMac 2013 Mojave until now successfully. I didnt changed anything on my iMac. I reinstalled the app, erased the PRAM - but nothing. Painter works fine .... What can it be?

I try to explain my problem:Building my meshes in Cheetah3D and exporting as OBJ and FBXImporting OBJ in Stager shows the mesh with all materials transparent(of course i can click each material and set the slider from transparent to 100% visible but thats just a bad solution)Importing the same mesh as an FBX shows the mesh but i cant aply a material proper because its just showing the main color of it...My workaround (bad solution):I open the OBJ File in painter (no problem), put on the different materials and send it to stager... If i open my FBX file in Painter, i have the same problem like i have in Stager - i cant place materials on it because it just shows the Main color of the placed material. Is it a problem of my exported obj/fbx file from cheetah3d?I try to set a download link of that simple file:https://immo-pano.de/Untitled.fbm.zip 

Hi evryone.i'm working with Stager since one year now, with an Imac i9 , 128go ram and AMD Radeon Pro XT 16go.But i still can't work with the GPU.Most of the time, Stager charges my cpu to 100%, crashes and i have to restart my mac.So i'm seriously wondering if i will pay for another year, with all these issues.Apple assistance told me that i will damage my CPU.Any chance to fix all these troubles ?Regards.

When rendering with raytracing does it get rid of the AO maps completely? When in realtime you can see the AO maps being properly applied but the minute I try to switch it to raytracing it completely ignores the AO maps. I get that the funtion of ray tracing is to kinda get those shadows and what not, but why would it still completely get rid of the AO maps? 

I know this has already been reported, but I wanted to chime in as well in case it help push it to the top of the patch list. I purchased the full Substance 3D suite yesterday spefically for Stager. As a long time Dimension user, I was absolutely LOVING Stager, and made many vehicle wraps this morning with incredible results. I'm also very pleased that the GPU rendering works, unlike being hit and miss in Dimension. Then, I tried to decorate a much smaller scale product. Instead of a car, it was a backpack. I simply wanted an up-close shot of a logo on the backpack. I realized quickly that on smaller models  the decals were being terribly downsampled even though high resolution PNG's (also tried vector SVG's) were inported. After trying multiple things (different resolution decal imports, scaling the model WAY up and WAY down, etc...) I then hit these forumns only to find out that the issue is known and a fix is in the works. I purchased the suite not to decorate ca

Seems USD import does ignore the UsdTransform2d schema even when Stager itself supports texture transforms (translation, scale and even rotation). This seems to be a bug in the importer. I can't attach a support file since this forum for a product that can load glTF and USD files does not support attaching glTF and USD files, but it reproduces with any file that uses UsdTransform2d schemas.

Hello,does anyone know if you can also convert a video in STAGER? 

First i thought i have only a problem with the Update of Painter 8.1.1 because materials placed on mesh looks destroyed. But now i realize ive also a problem with the Update of Stager 1.2.2. Different from the previous version, when i place material like wood on the imported mesh (fbx), the mesh just gets a color but no structure. Also from Painter imported mesh is corrupted.I am working with M1 MBP 16GB Ram.Is there any help except downgrading Stager back to 1.1.2 and also Painter from 8.1.1 to 7.4.3?Ive alresdy posted requests in Painter support bec i cant work in it also. I am happy for any helpLaas

Good morning. I have an undress charachter for a trying of  a vr game. I need to animate it for first and then i will dress it. Can i upload it anyway? I'll dress it after the animation. I ask because i don't have see undress charachters with all the "package". That's the character indeed

After I add a decal (jpg) to an object of any kind - the material just turns black. I tried different images and objects with no success. I generated UV Maps - so that shouldn't be the problem. I also can't see objects in liveview mode - they just completely disappear.  What is going wrong over there at Adobe? During the last few months I had nothing but issues with the whole Substance-Product-Line but also with Photoshop etc...   

I'm trying to place an image on my surface material but once it's placed I can't see it. I converted it to a standard model and everything and the image is on the property panel but nowhere to be seen on the material.Is there anything I can do to fix this? Thanks 🙂 

After installing and starting Substance 3D Stager, my stage was just black. I can drag and drop shapes into my scene. I can also see a cyan square which indicates, where the shape will be dropped. But after droping I cannot see anything but that black stage. I can open scenes which I created earlier on another computer. But the stage stays also black.  Maybe it is a graphic card problem? Is use the NVIDIA T600 Laptop GPU. Thanks for your help!

I'm working on windows 10 on the most up to date version of Stager.The issue I'm running into is something to do with the way may material is being rendered, it's like when it goes into ray trace the AO map is just forgotten or something? I've attached two pictures and you can see the problem on the solid knit on the right. In real time it looks correct and how I made it in Designer, but in raytracing it gets completely flattened? I'm not sure what the issue is or how I'm supposed to fix it. I haven't run into this before.

Hi,is it possible to set the point where you want the rotation from on the object in the 3D publish scene option?

Hi,How can I add additional 3d models to the model panel?Actually these are 2 questions,Where can i download more 3d models Whne I create my own models, can I add them to the 'Model' panel so that they are always available, or can I only import them on deman?

Recently my Substance 3D Stager's interface appears different. When I add a model it appears as a flat black colour. In addidtion, the transform gizmo (control) appears to be corrupt as the appearance is different to how it normally is. When I revert to version 1.1.2, it is fine. However I can't keep working in that version because I have big scenes that I have built in the latest version and I can't open them in an older version.

What can i do to fix this?