App is crashing. Files not loading. | Outage Fixed - Sept 5th, 2025

[TykoDesignz]

As of Sept 5 10:36pm adobe express is not working and is unusable. Please fix this issue as I use this run my small business online and website posts. 

[Tyler29387242rgpk]

I am still experiencing the issue of not having any templates or elements show up. Empty gray boxes (or nothing) appear when searching

[Tyler29387242rgpk]

Still not working on desktop 

[Amitej S]

Hi everyone! Our team is working to investigate and resolve the issue. You can check the status here: https://adobe.ly/48o9QFe
We'll also share the updates on this thread.

[Abhi.G @ ADBE]

This should be fixed now, but let us know if you continue to encounter issues.

Sorry for the incovenience.

Thanks,

Abhi G

[Amitej S]

Hi @Tyler29387242rgpk,

There was a minor issue with the Adobe Express web app that caused a subset of our users to experience limited functionality related to accessing templates or content assets. Our team worked on it, and the issue has been resolved. Please try again after clearing the cache/cookies of your browser, and let us know if the problem persists for you.

Thanks!

[Amitej S]

Hi @ana_0102,

Totally understand how frustrating that must’ve been. There was a temporary issue with the Adobe Express web app that affected access to templates and assets for some users. The team responded quickly, and the issue has now been resolved.

Please try again after clearing your browser’s cache/cookies. If anything still feels off, let us know. We’re here to help.

Thanks!