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19

Automatic Zoom Error

Iniciante na comunidade ,
Jul 17, 2024 Jul 17, 2024
When I attempt to edit text or move design features (or edit anything) Adobe Express automatically zooms out. I can't edit my documents while zoomed in.
Erro Não resolvido
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correct answers 1 resposta correta

Funcionário da Adobe , Jul 18, 2024 Jul 18, 2024

We've just deployed a fix for this. If you have Express loaded in a desktop browser, please reload it to pick up the fix. If you are using a mobile app, you may want to restart it.

 

Please let us know if you continue you see issues with zooming. Sorry for the incovenience.

 

Thanks

Abhi G

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32 Comentários
Community Expert ,
Jul 18, 2024 Jul 18, 2024

Hello, can you just share a video screenshot to see the exact behavior?
But i've this same behavior and i assume it's weird. Let me check if i find something around this.

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Funcionário da Adobe ,
Jul 18, 2024 Jul 18, 2024

We've just deployed a fix for this. If you have Express loaded in a desktop browser, please reload it to pick up the fix. If you are using a mobile app, you may want to restart it.

 

Please let us know if you continue you see issues with zooming. Sorry for the incovenience.

 

Thanks

Abhi G

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Novato ,
Jul 18, 2024 Jul 18, 2024

Wow, I got here just in time.  Refreshed AE and all is good now.  Thanks to Adobe support for their prompt fix.  

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Funcionário da Adobe ,
Jul 18, 2024 Jul 18, 2024

Hi @AndersonHerron, Thanks for confirming that the issue is fixed for you!! 

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Novato ,
Jul 18, 2024 Jul 18, 2024
任意の拡大率にした際に、画面に100%表示で自動でフィットされる。拡大率が保持されない
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Novato ,
Oct 03, 2025 Oct 03, 2025

It is still broken in Oct. 2025 on Firefox

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Funcionário da Adobe ,
Oct 06, 2025 Oct 06, 2025
MAIS RECENTE

Hi @wei_7879,

 

Welcome to the community! We're sorry to hear that you're experiencing this issue. Have you tried using a different browser to see if that helps? Also, if you've recently installed any third-party extensions/plugins, could you try disabling them and restarting your browser, and then try again?

 

Let us know how it goes.

 

Regards,

Tarun

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