microphone

[default32273905665554]

My microphone keeps saying that it is muted and I do not Know how to unmute it.

[default32273905665554]

HELP ME! 😡

[David__B]

Hi @default32273905665554 

Sorry to hear about your difficulties. Are you on Windows or Mac? Are you able to record in other browser apps?
Something like this may help? https://reference.learnosity.com/readiness/audio (not an official Adobe resource)

Best,

Dave

[Albert37604759030v]

i am on windows, and the same problem is happening

[David__B]

Hi @Albert37604759030v

The same troubleshooting mentioned in that article would still apply. You might also want to test in a couple of different browsers.