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microphone

New Here ,
Sep 13, 2023 Sep 13, 2023

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My microphone keeps saying that it is muted and I do not Know how to unmute it.
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correct answers 1 Correct answer

Adobe Employee , Sep 15, 2023 Sep 15, 2023

Hi @default32273905665554 

 

Sorry to hear about your difficulties. Are you on Windows or Mac? Are you able to record in other browser apps?
Something like this may help? https://reference.learnosity.com/readiness/audio (not an official Adobe resource)

 

Best,

Dave

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New Here ,
Sep 13, 2023 Sep 13, 2023

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HELP ME! 😡

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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Hi @default32273905665554 

 

Sorry to hear about your difficulties. Are you on Windows or Mac? Are you able to record in other browser apps?
Something like this may help? https://reference.learnosity.com/readiness/audio (not an official Adobe resource)

 

Best,

Dave

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New Here ,
May 23, 2024 May 23, 2024

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i am on windows, and the same problem is happening

 

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Adobe Employee ,
May 24, 2024 May 24, 2024

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Hi @Albert37604759030v

 

The same troubleshooting mentioned in that article would still apply. You might also want to test in a couple of different browsers.

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