Can't use the unlimited credits

[Florian F�ger]

I have the 7.000 credits monthly as well as the 50.000credits monthly, as I am a member of the Adobe VIP community.
I want to generate a video in firefly, and this should work at the moment, as all video generations are free until first of december, right? But it tells me that I do not have enought credits.

What can I do now?

[droopydog500]

Hello @Florian F�ger,

Thank you for your message. 

The free generations are images (any model) and videos (Firefly model only). If you are generating using a video model other than Firefly, it is not free. Double check how many credits you have left by clicking on you avatar in the upper right corner to see if you have sufficient credits for the generation you are trying to do. It lists how many credits the generation you are about to do will expend:

Thanks,
    droopy