I have had After Effects for months and never had an issue with it. For some reason, when I booted it up today, it opens then crashes immediately. I then recieve this error message:
Process: AfterFX.exe [20632]
Product Version: 17.5.0.40
File Version: 17.5.0.40
Code Type: x64
Parent Process: explorer.exe [5468]
Date/Time: 2025-08-29 14:30:04 GMT Summer Time
OS Version: 10.0.26100.4768
Time Awake Since Boot: 94 seconds
Crashed thread: 55 [23032] THREAD_PRIORITY_NORMAL
Exception Code: EXCEPTION_ACCESS_VIOLATION
Exception Parameters: Access violation reading location 0x00007ffd4c956458
Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
I'm not techcnical, so I have no idea what this means. I really need help as I have many projects to finish. I have tried updating my drivers but nothing has worked. I have not tampered with the files, they've been untouched for ages.
Thank you!
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