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After Effects Instal Error code 127 (Synchronization to 2024)

New Here ,
Oct 14, 2024 Oct 14, 2024

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Hello there,
I wanted to synchronize my old After Effects CS 6 to 2024 version (I'm using win 11). Unfortunately there seems to be an issue during instalation (Error code 127). I checked some YT videos with sollution, check almost each possible support forums but nothing worked 😞

With help of my friend we noticed there is issue with Cinema 4D inside of the Synchornization file. We think installer is unable to unpack it so it blocks the whole instalation each time at 76%, but we are not 100% sure about that. Maybe some of you guys had a same problem?

Please if someone know how to fix that I would be so thankful. After a month I'm out of ideas.

Below I'm sending error code from Sync and Cinema 4D was the only file we couldnt copy from Sync file. I tried to install it as a separated application but adobe still wants to install it as a plug in.

Is there a chance to get Synchronization file without Cinema 4D installer?

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Crash , Import and export , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Oct 14, 2024 Oct 14, 2024

When you attempt to install AE, you can optionally choose not to install Cinema 4D. That's as close as we can get you to no C4D installer when installing AE. If that doesn't work, we will need to engage the CCD installer team to review your install log files.

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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When you attempt to install AE, you can optionally choose not to install Cinema 4D. That's as close as we can get you to no C4D installer when installing AE. If that doesn't work, we will need to engage the CCD installer team to review your install log files.

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