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Assistance Needed with After Effect lastest Update 2025 Issue

New Here ,
Oct 20, 2024 Oct 20, 2024

Kindly help me with this problem I'm experiencing in Adobe After Effects. I'm encountering issues after updating to the latest Screenshot 2024-10-20 225633.pngScreenshot 2024-10-20 225917.pngupdate 2025. I've attached screenshots that show the specific settings and the problem I'm facing. Could you assist me in resolving this?

Thank you!

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Crash , Troubleshooting
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correct answers 1 Pinned Reply

Adobe Employee , Oct 21, 2024 Oct 21, 2024

Hi @Farah34775752sinw,

Thank you for reporting this issue. Would you please post your system specs (OS, CPU, GPU) including the version of your GPU drivers?

 

This appears to be related to the GPU hardware, which is now being used to draw more of the UI in After Effects 25.0.

 

Thank you for any additional info you can provide,

- John, After Effects Engineering Team 

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Adobe Employee ,
Oct 21, 2024 Oct 21, 2024
LATEST

Hi @Farah34775752sinw,

Thank you for reporting this issue. Would you please post your system specs (OS, CPU, GPU) including the version of your GPU drivers?

 

This appears to be related to the GPU hardware, which is now being used to draw more of the UI in After Effects 25.0.

 

Thank you for any additional info you can provide,

- John, After Effects Engineering Team 

Status Needs More Info
Translate
Report