cinema 4D AE2023 problem

[francoisr17857785]

Impossible to open import C4d projet. Ae2022 open it but not the last AE2023.

I doawnload a new instalattion with c4d include. but nothing...

[David Arbor]

Did you follow the instructions in the error to install the Cineware plug-in? 

On the After Effects page in the Creative Cloud Desktop app, click the overflow menu (three dots) and choose "Add-ons," then see if Cineware is already installed. See the attached screenshots.

[francoisr17857785]

Thanks, but the problem come on After 23.1 / With after 23.0 , there is no problem !

[David Arbor]

Gotcha, in that case I moved this conversation to the Bugs section. If you have anymore information, please add it here to give the AE team the best chance of reproducing the issue.