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comp screen not visible

New Here ,
Oct 11, 2024 Oct 11, 2024

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hi i can't see any layers in my ae program there is sound but the layers are not visible in any way please help, thanks in advance for your suggestions.

**Format, cache file cleanup, layer visibility etc all tried.

**I am using Adobe latest version and the application is up to date.Ekran görüntüsü 2024-10-11 161931.png

Bug Unresolved
TOPICS
Crash

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4 Comments
Community Expert ,
Oct 12, 2024 Oct 12, 2024

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You might be zoomed in on an empty part of the comp panel.

Try the Fit command.

  1. Click on the magnification menu at the bottom left of the Comp panel.
  2. Choose "Fit up to..."

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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Start by picking another workspace. If that helps, and you have not saved over the Default or your standard workspace, try resetting the workspace using the window/workspace menu.

 

You should also try double-clicking on some footage in the Project Panel to see if the Footage Panel opens and shows you some video.

 

If that does not work, you probably have system update problems or another program (anti-virus is a common problem creator) fouling up the video display.

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Thank you for your suggestions. I think there is a systemic problem but unfortunately I can't figure out what is causing the problem. It was fixed after I completely reset and formatted the system, but 2 days later the same problem recurred, by the way, ps is not working normally.
I use win.defender as an antivirus program.
My guess is that it might be a problem with win11.

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Hi Hasancan_?NAN3517,

Could you share your system specifications (CPU, GPU, RAM, OS version)? Have you made any changes to your computer recently, such as installing a new application or updating?

Let us know more details, we’re here to help.

 

Thanks,
Nishu

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