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How do I write a bug report?

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Adobe Employee ,
Sep 26, 2022 Sep 26, 2022

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When logging a new bug report, it's helpful to the After Effects team if your report includes steps describing how we can reproduce the issue. If we can reproduce the issue, it is easier for us to fix it. 

Use the template below to provide us with information: 

  • Issue - A short description of the problem
  • Adobe After Effects version number
  • Operating system
  • Steps to reproduce - The steps we should follow to show us the issue you are seeing. 
  • Expected result - What should have happened after the last step?
  • Actual result -  What did happen after the last step? 

 

Optional but useful: Upload media and/or project files, screenshots, or screen recordings that demonstrate the issue.

 

Why do Bugs have Upvotes?

While it may seem odd to upvote a bug, this is the mechanism that we use to gauge how many people are experiencing a particular issue so that we can prioritize it correctly in the context of other bugs and ongoing work. A bug with many upvotes is not "popular"; it's a signal to us that many of you are experiencing an issue. With that said, please only upvote bugs you have experienced yourself so that the upvotes accurately represent how many people have encountered a particular issue.

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Bug Unresolved Locked
TOPICS
Troubleshooting

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