Participant

Regarding MXF file read error in update After Effects and Media Encoder 23.2.

Forum|Forum|3 years ago
February 14, 2023
16 replies
4605 views

There was an error reading the mxf file in the recent updates to After Effect 23.2 and Media Encoder 23.2.

Link is broken for mxf files pre-imported to the project.
An error message occurs when importing a new mxf file, saying it is not supported.

The file has a preset of MXFOP1a XDCAM HD 50 NTSC 60i, and the codec is XDCAMHD 50NTSC (4:2:2) file.

This codec is the standard setting used by my company.

The same file will be read normally in Premier Pro's latest update, 23.1.
It also works fine with AfterEffect 23.1, the previous version update of AfterEffect.

Currently, all Users in my company are experiencing the same issue.

I asked the local customer center in Korea about the issue, but I couldn't get a proper answer.

This topic has been closed for replies.

theok8577996

Inspiring

This problem is still there with all AE version above 23.2.1.

steps to repro

drop any HD MXF files in AE (version 23.3 or higher)

export to AME (version 23.3 or higher)

result

miguel _baker

Participating Frequently

@el_Yanuki try to delete all cache media files from after and premiere, and restart the machine. This works for me .

E

el_Yanuki

Participant

This issu reapeard in the new 24.4.1 version of aftereffects.. it cant handle my mxf files anymore

Z

zoltánf41353

Participant

My experience is AE import problem, because every file (mxf) by made of Encoder is good.

K

Kyler CROP

Known Participant

I am also experiencing this import problem.

I'm running After Effects Version 24.3.0 (Build 50) on Windows 10

My particular issue is with mxf wrapped ProRes 422 HQ; I do not have other mxf files available to test as of right now or I'd give you more information.

Z

zoltánf41353

Participant

Hello,

My After Effects version is 24.3.0 (Build 50), Encoder is 24.3 (Build 49).

This error still exists.

Thnx

JohnColombo17100380

Community Manager

@vinegarshots @ShiveringCactus @matthewzzz @jjc.tri Thank you for letting us know about this. I'll see if our Formats team is aware. Are you all encountering the failure to import MXF files on Windows or Mac?

Thanks again,

- John, After Effects Engineering Team

ShiveringCactus

Community Expert

@jjc.tri - short term fix - render using the Render Queue using ProRes (it's in Quicktime formats). Once rendered, convert to an MP4 in AME. I know you can render directly from the render queue as an mp4, but I find the above foolproof (I've had some compression artifacts when rendering directly and not had time to work out the settings)