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Stuttering and non-existent audio playback in previews

Participant ,
Feb 07, 2023 Feb 07, 2023

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Audio during preview in a particular project stutters a bit, and then completely stops. This issue has happened before for me, and restarting seems to fix it, but then I find myself having to do it over and over.I have read a number of posts on this topic, but none of the advice I have seen applies or helps. 

 

Audio works fine elsewhere on my machine. I have adjusted cache and preview settings as well as cleared cache. I have reloaded the audio track. My Windows machine has sufficient power and RAM to handle this as well as SSDs.

DavidacrossAmerica_0-1675798226641.png

Not sure what else to do. It's severely affecting my workflow.

 

Bug Unresolved
TOPICS
Performance , Troubleshooting

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3 Comments
Participant ,
Feb 07, 2023 Feb 07, 2023

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Screenshot of the project. Using a camera as you see, several PSD files, a precomp which has some AI files in it, and a wave file.

DavidacrossAmerica_0-1675799153358.png

I also turned off all effects to see if it helped with memory usage. Even with this, I have the problem:

 

DavidacrossAmerica_0-1675799846623.png

(and if anyone can shed light on why Teams is showing here, please do. It is not a startup app and is not currently running as confirmed in my task list).

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LEGEND ,
Feb 07, 2023 Feb 07, 2023

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You're probably "blackholing" due to too much RAM and one of the audio components not being able to handle it. An excursion to your device manager and doing a right-click to "Check for new and updated drivers" could be a solution as could be comletele removing those drivers and letting them reinstall after booting into safe mode. Also check your Printers & Devices panel. Windows is terrible at cleaning up and a device like a Bluetooth headset that you don't even have anymore could be lingering there and mess up things.

 

Mylenium 

 

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Participant ,
Feb 07, 2023 Feb 07, 2023

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All drivers are up to date, and there are no extraneous devices. I have some doubts about my graphics card working well with AE, but I don't know if that could be related or not. 

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