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Updated 25.2 now can't open any files.

New Here ,
Apr 03, 2025 Apr 03, 2025

Everything is updated in Cloud. When I launch files I get this message

After effects error: the file you are attempting to open was created with after effects 25.1 (windows 64) and cannot be opened with this version. See adobe.com/aftereffects for information on upgrading your software

 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 03, 2025 Apr 03, 2025

Hi @Mind Body32488348e1m5,

Thank you for reporting this issue, you should be able to open any AEP created in 25.1 in the new 25.2 version. Would you be able to share a project with us that isn't opening in 25.2?

Thank you for any further info you can provide,

- John, After Effects Engineering Team  

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Adobe Employee ,
Apr 03, 2025 Apr 03, 2025

Hi @Mind Body32488348e1m5,

Thank you for reporting this issue, you should be able to open any AEP created in 25.1 in the new 25.2 version. Would you be able to share a project with us that isn't opening in 25.2?

Thank you for any further info you can provide,

- John, After Effects Engineering Team  

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New Here ,
Apr 03, 2025 Apr 03, 2025

Thanks for responding. I've had to rollback to open files again. Are you asking for an .aep file?

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Adobe Employee ,
Apr 03, 2025 Apr 03, 2025
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@Mind Body32488348e1m5 Yes, any of the AEP (After Effects Project) files that aren't able to be opened in 25.2.

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