• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
15

Adobe After Effects Must be installed to import this file

Participant ,
Jan 14, 2020 Jan 14, 2020

Copy link to clipboard

Copied

When trying to "replace with After Effects composition" I get the error message above.  I have seen many others with the same issue and logged out and rebooted as suggested and it still doesn't work.  I am using version 17.0.1 of After Effects and 14.0 of Premiere Pro.  What do I need to do to get this functionality to work?  Seems it's going on for years...?

TOPICS
Dynamic link

Views

70.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Apr 21, 2021 Apr 21, 2021

I found a solution that worked for me on a Mac and I assume a similar solution would work on Windows. It was an issue with permissions. I went to my security & privacy settings and allowed the adobe products (Premiere, Audition, After Effects and Creative Cloud) full disc access and make sure they had any other requested permissions. After that, I closed out of each program and when I reopened it things started working on Windows, I would try running each as an administrator. Hope this helps!

Votes

Translate

Translate
New Here ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

Hi Sergio. Thanks for your insight. I have the full version of Resolve which I began using several years ago. I find it's a fully featured application and since it has Fusion built in, I have never had "linking" issues like this thread is about. It's color correction tools are unmatched, as well. (I don't often use captions so thanks for pointing out that potential stumbling block.) I still use Premiere, mostly for legacy projects like the one that prompted my original message. It seems this linking issue is not being addressed by Adobe, however. I realize that all modern software is complex but when you make something like dynamic linking integral to your product, it really should be a high priority when an egregious bug like this becomes known. 

 

I'm not sure what to tell my client and I really don't want to spend more hours in fruitless "workarounds". This is the source of my frustation. Thanks for your excellent reply, however!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Mar 04, 2023 Mar 04, 2023

Copy link to clipboard

Copied

Hey, I really feel your pain. I was in the final stages of the first episode of a travel show for Netflix...and when exporting, I discovered that the central channels of 5.1 DD don't get exported!!! This means voice, voiceovers, music, and central effects are all gone, muted...so I had to find a crazy workaround to deliver...now hoping for a fix from Adobe...we are in the same boat...we should share a beer and some good stories LOL 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 02, 2023 Apr 02, 2023

Copy link to clipboard

Copied

The only thing that worked for me was to erase my entire boot drive and start fresh. So far one day in and all is fine. However I lost a day of work just setting up the computer with my raid drivers and programs again, not to mention shortcuts and settings for each program. Not an easy task but I recommend this step at least once per year to clean out the boot drive. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 25, 2023 Apr 25, 2023

Copy link to clipboard

Copied

Still not working on most current versions of PP and AE 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

I'm also experiencing this issue. I've uninstalled PP and AE then reinstalled. They are both the same version (2023); however, I still get the "After Effects 2023 must be installed to import  this file" error. This is making my lose valuable time. I'm very frustrated with Adobe. It seems that several people are experiencing this issues with no resolution.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Did you try the solution in my post?

  1.  uninstall Ae and remove all preferences
  2. install again Ae
  3. open all Ae files (an alarm will pop up asking to update to the latest version), update the version, and over-write (save with the exact same name by deleting the [converted] part that gets added by Ae by default)
  4.  once all files are up to date, open the Pr file, and all Ae in the timeline will play...

Hope this helps

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2023 May 23, 2023

Copy link to clipboard

Copied

having the same problem ... very frustrating

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 15, 2023 Nov 15, 2023

Copy link to clipboard

Copied

I have fixed this issue after trying all the suggested fixes, and this hasn't been mentioned anywhere.

For MAC go to Security & privacy > full disk access. Then tick/check the following;

  • After Effects
  • Premiere pro
  • Media encoder
  • aerendercore 

 

aerendercore disk permissions seems to be the key to this problem, I had all the above ticked apart from that and still getting the error. Now it works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2023 Dec 13, 2023

Copy link to clipboard

Copied

Hi,

 

if you already updated your after effects, you can try restarting your computer(mac) then try opening your premiere again. If that doesnt link up, go to creative cloud and there should be a new AF rason why it doesnt link. constantly needs updating that goes to (BETA)

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

try relinking the media by right clicking on the item you want to replace with the AE content and click link media... relocate the AE file and that might work - it fixed this problem for me

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 25, 2024 Apr 25, 2024

Copy link to clipboard

Copied

It's simply unnaceptable that this issue is still happening. 

 

I've had the same problem multiple times and have had to remake entire sequenes to carry on working. I've tried all the usual uninstall, permissions, preferences fixes and none are working consistently. Get your act together Adobe, Unreal are coming and I'm more than happy to jump ship. I've spent the last two hours trying to fix a project that was working this morning. And it's still not fixed. And my client is waiting. Stop messing about with Firefly and emply some developers to make your programs stable and fast.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 08, 2024 Oct 08, 2024

Copy link to clipboard

Copied

I sloved this problem by getting rid of (converted) in the aep project file's name, thereby reverting it to its original name.

 

The message "Adobe After Effects 2024 must be installed to import this file." came up for me when I was re-opening an old project and Premiere and After Effects were going through the motions of making me resave the project files for compatibility.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines