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Adobe After Effects Must be installed to import this file

Explorer ,
Jan 14, 2020 Jan 14, 2020

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When trying to "replace with After Effects composition" I get the error message above.  I have seen many others with the same issue and logged out and rebooted as suggested and it still doesn't work.  I am using version 17.0.1 of After Effects and 14.0 of Premiere Pro.  What do I need to do to get this functionality to work?  Seems it's going on for years...?

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Dynamic link

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Community Expert ,
Jan 14, 2020 Jan 14, 2020

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Would you update your Creative Cloud desktop tool if the updater is available?

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Adobe Employee ,
Jan 15, 2020 Jan 15, 2020

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Hi @lesliek1,

 

Thanks for reaching out. I see that you are trying to send a clip from Premiere Pro to After Effects but it's not working as expected.

Are you on macOS or Windows? Please share the OS version. Try importing the Premiere Pro file in Afte Effects by navigating to File > Import > Import Adobe Premiere Pro Project and check if it's working. Also, try updating the Creative Cloud desktop app as suggested by @ToolfarmJP.

let us know how it goes.

 

Thanks,

Nishu

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Explorer ,
Jan 16, 2020 Jan 16, 2020

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I am using Windows 10.0.18363 and version 5.0.0.354 Creative Cloud App which seems to be the most up to date version. I tried importing a Premiere Project file into AE and it did not work. The dialogue box pops up and says "connecting to dynamic link server", but it just hangs. 

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Explorer ,
Jan 16, 2020 Jan 16, 2020

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Update, it DOES work to import a Premiere Pro Project file into A!.  At first I was trying to import a file only, but when importing a Premiere Pro Project, it works.  My apologies.  Still can't getting "AE must be installed" error message when trying to Replace with AE Composition

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Adobe Employee ,
Jan 17, 2020 Jan 17, 2020

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Thanks for trying that @lesliek1. A patch update has been released for After Effects (17.0.2) and Premiere Pro (14.0.1). Could you try installing those updates and check if it brings any change.

Looking forward to your response.

 

Thanks,

Nishu

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Explorer ,
Jan 17, 2020 Jan 17, 2020

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I updated both products but still "replace with AE composition" does not work. 😞

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Explorer ,
Jan 17, 2020 Jan 17, 2020

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I am now trying to "browse presets" within AE and getting the error message "Adobe Bridge is not installed"...but it is!

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Explorer ,
Jan 22, 2020 Jan 22, 2020

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The Dynamic Link capability is not working and I haven't receievd a response in five days?

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People's Champ ,
Jan 22, 2020 Jan 22, 2020

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I believe for dunamic link to work you need to be using the "same" iterations of the software.  Like if you're using AE 2019 then to have dynamic linking the other app has to be 2019 as well.

~Gutterfish

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Explorer ,
Jan 22, 2020 Jan 22, 2020

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I have the latest versions of both apps

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New Here ,
Jan 23, 2020 Jan 23, 2020

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I'm having the same problem.... Is there any other troubleshooting we could do ?

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New Here ,
Mar 01, 2020 Mar 01, 2020

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I've had this problem for almost 4 months now and newer version or creative cloud, along with premiere and after effects havent fixed the problem. in the past, this problem fixed itself with a new update. sadly i've had to use my laptop instead of my desktop for most of my editing since i cant replace a clip with an after effects composition. someone please help us.

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New Here ,
Mar 08, 2020 Mar 08, 2020

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I have the same problem 😞
Everything is updated to latest release version, I try launch both (Pr and Ae) as administrator or without it, but without success.

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New Here ,
Feb 16, 2021 Feb 16, 2021

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Ok...I have been having this issue since Jan 2020, I have tried everything. I have also tried to post in this community but it kept bugging out. I have worked around these issues(importing/exporting separtate clips) but this simply isn't what I'm paying £50 a month for. Please can something be done about this, it's hard enough starting a production company let alone having your main editing pipline be this disrupted.

 

My Pc specs:

-AMD Ryzen 9 3950x

-RAM: 32GB DDR4

-NVIDIA GTX 1060

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Community Beginner ,
Feb 16, 2023 Feb 16, 2023

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Hi – I'm having this problem now. Premiere 2023, After Effects 2023, both the most current updates. Can't dynamic link from Premiere because allegedly After Effects 2023 isn't installed (meanwhile it's literally open at that exact moment. Nothing I do gets that error to stop getting served to me. Unfortunately, I don't have any convenient workarounds, I need the dynamic link. 

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New Here ,
Mar 08, 2023 Mar 08, 2023

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I am running into the same issue with a file a client needs from a couple years ago.

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Explorer ,
Mar 09, 2023 Mar 09, 2023

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LATEST

Hi Shiftdnb,

I posted a solution that worked for me...I'll paste it here

 

****

  1.  uninstall Ae and remove all preferences
  2. install again Ae
  3. open all Ae files (an alarm will pop up asking to update to the latest version), update the version, and over-write (save with the exact same name by deleting the [converted] part that gets added by Ae by default)
  4.  once all files are up to date, open the Pr file, and all Ae in the timeline will play...

Hope this helps

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Contributor ,
Apr 28, 2020 Apr 28, 2020

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I just received two AE template files that won't import into Premiere Pro. I get the message "After Effects must be installed to import this file". I am able to open the file in AE 2020 (v17.0.6), and I am using the current version (14.1) of Premiere Pro. I'm working on an iMac Pro with OS High Sierra 10.13.6.

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Participant ,
Jun 12, 2020 Jun 12, 2020

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I am having the exact same thing.  I had it working but once i took the latest updates (14.2 & 17.1) it stopped working.  Is there any update on when this will be fixed?

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Participant ,
Jun 13, 2020 Jun 13, 2020

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I also tried saving as a 16 and it also didn't work.  To make matters worse, when i try exporting a simple title with some basic animations, after affects throws an exception and gives me the "send report" dialog so i can't even import the mp4.  I was trying to use Media Encoder.  I finally just did the old school, "add to render queue" and was able to export it from AE as an avi.  what a pain.  This suite is much too expensive to have this many issues.

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Explorer ,
Sep 02, 2020 Sep 02, 2020

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Experiencing the same problem on OS Premiere Pro 2019, AE 2020

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Contributor ,
Feb 16, 2021 Feb 16, 2021

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Dynamic Link, and copying between Premiere Pro and After Effects, require that PP and AE be the same versions to work. I stopped using Dynamic Link a few years ago, as it became exceedingly unreliable. Even with the same versions of AE and PP, I occassionally get "could not find Dynamic Link project" error message in PP if I copy and paste from Premiere to After Effects. Dynamic Link has also become very buggy with projects that have Warp Stabilizer applied, even if there is no Dynamic Link process involved at all. AE remains fairly reliable for me, but PP continues to catch new bugs with every release.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I am still having this same issue and i just updated to the 2021 update. Premiere is now 15.0 and AE is 18.0. Still no fix like wtf.

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Participant ,
Mar 17, 2021 Mar 17, 2021

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SAME!! This is so irritating that every time I allow an update of one of these apps to run, something goes wrong! Adobe, PLEASE test this stuff before you release updates! You design these apps to work together. Make sure they continue to work together. I've updated both PP and AE to the most recent versions, and I still can't get PP to import my AE comps or re-link my comps. This is wasting so much of my time, it's ridiculous. I have a change to make to a video that should take me about 5 minutes, and I've spent 2 hours already updating and trying to get these 2 apps to talk to each other.

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