after effects can't continue: internal structure inconsistency (g) (25 :: 2)

[darkflop_1]

if u guys know how can i fix this please talk me in command

[darkflop_1]

hi guys,i have a problem

When I open efter effects this image appears

sow When i click OK will thats what happing

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

TUSM

[darkflop_1]

hi guys,i have a problem

When I open efter effects this image appears

sow When i click OK will thats what happing

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

TUSM

[Jose Panadero]

Try to reset AE Preferernces. Hold COMMAND+OPTION+SHIFT as soon as you launch AE. You will be prompted to delete the After Effects Preferences file. Click OK and continue. Tell us if this works for you

[darkflop_1]

 it doesn't work they still show me this

Do you have another way?

[nishu_kush]

Hi Samy244361587qfm,

Sorry for your issue.

Could you share your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects? Are there any third-party plug-ins installed?

Let us know, we're here to help.

Thanks,

Nishu

[Rae24662612orbb]

Hi, I am having the same exact issue (same error alert and resetting the preferences does nothing). Running macOS Catalina 10.15.7 and After Effects 2022. Please help me solve this problem.

[Rae24662612orbb]

I have also uninstalled and reinstalled it, same issue persists. 

[nishu_kush]

Are there any third-party plug-ins installed? Could you share a screenshot of About This Mac?

We're here to help.

Thanks,

Nishu

[Rae24662612orbb]

No third party plug-ins are installed. 

 

[maximilianov33738408]

I am having the same issue. Like they said, after de-installing and trying again, the problem persists. I also have a mac with Catalina 

[Emilio H.]

Did you find any solution for this problem? I'm having it also.

[Rae24662612orbb]

Nope, still haven't figured it out.

[Daniel31410768159n]

I have the same problem and this fixed it.  Thanks!

[Ernesto Silva]

Hola, tengo el mismo problema y ya actualice a la ultima versión liberada este día 10 de Octubre de 2023

[Geert-S]

Same issue, tried every workaround; still appears. I'll let you know if I manage to find a solution.

[nishu_kush]

Hi all,

Please check the following thread: https://community.adobe.com/t5/after-effects-bugs/after-effects-23-6-and-24-0-not-starting-on-macos-...

Let us know if the suggestions mentioned help.

Thanks,

Nishu

[Geert-S]

Thanks for the link!

Although it seemed to work (deleting the folders and reinstalling Ae), after 2 days the error re-occured.