After Effects needs to be reinstalled after every time I finish using it.

[alexg9297702]

So the program runs fine but as soon as I close it, I can't reopen it without restarting my computer and redownloading creative cloud and also redownloading after effects. I sometimes get the error code 16 when I try launching it after it has been closed. I really don't expect this from a $30/month program and if I can't fix it I will not be continuing this subscription. If you need any more information just ask and I will try and supply it.

Thanks for the help.

[foughtthelaw]

which version of after effects?

which operating system?

what hardware info can you give us about your computer?

[alexg9297702]

1. After Effects CC 2017

2. Windows 10

3. I am running a core i5 6200U @ 2.3 GHz and 6 GB's of Ram

[Szalam]

I would suggest updating AE. You should be on 14.2.1

[Kevin-Monahan]

Hi alexg,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

[alexg9297702]

No I never did, and now when I go into creative cloud it says I have to buy After Effects when I know I still have it.

[Kevin-Monahan]

Hi AlexG,

Sorry to hear that. Can you open a case up with support? Here is the link: Contact Customer Care

Thanks,
Kevin