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After Effects not Importing EXR Correctly

Explorer ,
Jun 22, 2021 Jun 22, 2021

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So, I rendered out a large, custom EXR animation in Maya at x1828-y3124 for a custom screen/cabinate. 

 

The render sequence looks great, but when importing into AE the file looks cut off.

The only way I have found to get the sequence into AE is by importing the sequence into Media Encoder and rendering out as an animation and then importing that to AE.

 

Why is this happening?  I have looked everywhere, but my EXR sequence just doenst want to work in AE.  Other screen dimensions work just fine.

 

I am including two attachments.  1 shows one of the frames in GIMP.  It is correct.  The next image is what AE is showing after import.  Then entire bottom half is missing/cut off.

 

Any help would be GREATLY appreciated!  Thank you!

inGIMP.pngin GIMP

inAE.png

In AE

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Error or problem , Import and export

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi Jammer,

 

Sorry for your issue.

Can you try installing the After Effects beta version and see if it works fine in it: https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html#

If it doesn't help, try the solution mentioned in the following Community thread: https://community.adobe.com/t5/after-effects/huge-bug-after-effects-18-2-import-bug-with-exr-images-...

Let us know how it goes.

 

Thanks,

Nishu

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Explorer ,
Jun 22, 2021 Jun 22, 2021

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Thanks Nishu!  

 

I am hesitant to install another version because of my myriad of plug-ins.  I do appreciate your help!  I will check that link

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Explorer ,
Jun 22, 2021 Jun 22, 2021

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Yep, that post you linked is the exact same issue I am running into.. its a pretty big deal.  I sure hope Adobe gets on this, as it will really screw up my workflow..

 

thank you!

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Did you try installing the plug-in as suggested in the mentioned thread? Did it help?

Let us know.

 

Thanks,

Nishu

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Explorer ,
Jun 23, 2021 Jun 23, 2021

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It appears that it did fix it.  Thank you Nishu!

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Explorer ,
Jun 23, 2021 Jun 23, 2021

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Well, unfortunately now my After Effects is behaving quite strangely. 

 

The EXR is now importing just fine, but the layers in the composition seem locked, even though they are not.

 

I have never experienced these kinds of issues with AE in my 15 years of AE use.

 

What the heck is going on here

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