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****After Effects not working on GeForce 940MX****

Community Beginner ,
Dec 23, 2017 Dec 23, 2017

ae2.jpg

I have purchased a new laptop with a Nvidia GeForce 940MX GPU.

I have recently downloaded Adobe After Effects CS6 but when I run it using "High Performance Nvidia Processor", it doesn't run properly.

The main problem is that the workspace is blanked out or turns completely on resizing the panes present on right and left sides; and moreover the screen doesn't refresh properly. (See image above)

But, to my surprise when I run it using Integrated Graphics, it runs like a charm. (See Image below)

ae1.jpg

I had this similar problem with Autodesk Maya and AUTOCAD but it got resolved when I changed the Graphics mode under preferences of these software from OpenGL to DirectX while running on Nvidia GeForce 940MX.

But, I am not able to find any similar setting under preferences of After Effects.

I have enabled my GPU in CUDA under preferences but still the problem persists.

I request for a urgent fix (i.e. switching from OpenGL to DirectX while running on Nvidia GeForce 940MX).

**First picture is of After Effects running on Nvidia GeForce 940MX.

**Second picture is of After Effects running on Integrated Graphics

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correct answers 1 Correct answer

Community Beginner , Dec 25, 2017 Dec 25, 2017

Hi !!!

Go to the following link : How to disable openGL in after effects cs6?     and read the reply of liamp74364608​

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LEGEND ,
Dec 23, 2017 Dec 23, 2017

AE does not use DirectX. Never has, never will. Any "fix" will have to come from your graphics driver. You can always start by running AE in Win 7 compatibility mode. Not that it would matter much - clearly you have no idea how little AE even uses the GPU, even more so in older versions. Unless you plan to use Raytrace 3D extensively, it's pretty much irrelevant.

Mylenium

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Community Beginner ,
Dec 23, 2017 Dec 23, 2017

Thank you for the response Mylenium​.

Sorry for my misconception regarding DirectX in AE.

I actually meant to ask how to disable OpenGL for AE because I have observed in observed that disabling OpenGL fixes the problem in other softwares.

***Now I have fixed the problem by somehow disabling OpenGL in After Effects !!!

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New Here ,
Dec 24, 2017 Dec 24, 2017

hi i have the same error  with Nvidia GeForce 940MX.. how you fix the problem?

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Community Beginner ,
Dec 25, 2017 Dec 25, 2017
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Hi !!!

Go to the following link : How to disable openGL in after effects cs6?     and read the reply of liamp74364608​

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