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AFTER EFFECTS "ERROR: CACHED PREVIEW NEEDS 2 OR MORE FRAMES FOR PLAYBACK". PLEASE HELP!!

Community Beginner ,
Jan 21, 2017 Jan 21, 2017

I am having a problem with after effects where im getting the error message that says "ERROR: CACHED PREVIEW NEEDS 2 OR MORE FRAMES FOR PLAYBACK". Ineed to track something and whatever i do i keep getting this message. Please help!!

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correct answers 1 Correct answer

Explorer , Sep 26, 2018 Sep 26, 2018

I tried all of the advice online, and nothing worked for me. I was using the puppet tool on photoshop assets, as soon as I changed the puppet engine from Advanced to Legacy, my content reappeared in the preview window, and I was able to Ram Preview like normal. If this is happening in your comp, make sure to change the puppet engine on all your layers that are using it.

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LEGEND ,
Jan 21, 2017 Jan 21, 2017

exact Ae versions?

exact Os numbers?

try these two basic scenarios?

1. make sure your work area is not accidentally only one frame long

2. purge all memory: edit->purge->all memory and disk cache

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Participant ,
Dec 08, 2021 Dec 08, 2021

thanks man... that was exactly it. So weird.

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New Here ,
Feb 10, 2022 Feb 10, 2022
LATEST

Спасибо! Только это помогло

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

Hi JoshuaR,

Did you ever get this solved? Which issue was it? Please let us know, so we can make sure that you're OK, and—for the edification of others.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Mar 26, 2017 Mar 26, 2017

I have tried everything to fix this same issue! need help have a major deadline....anyone luck on this

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Adobe Employee ,
Mar 27, 2017 Mar 27, 2017

Hi coreyscreative,

Sorry for this issue. What kind of footage are you working with?

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Mar 29, 2017 Mar 29, 2017

Kevin-Monahan ,

This is driving me INSANE. I can't even think about starting this project over from scratch. All of the footage is is comprised of Photoshop/illustrator artwork and a simple Audio clip. This is the actual project I am recreating for class

Be the Ice Sculptor on Vimeo

I have literally tried EVERYTHING, every trick on the internet NO LUCK. Most people I have spoke said that they have never seen this issue last for this long.

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Adobe Employee ,
Mar 29, 2017 Mar 29, 2017

Hi coreyscreative,

Something in these files seems to be tripping the system up. What happens if you use standard video files?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Apr 02, 2017 Apr 02, 2017

Kevin-Monahan,

I am not sure what you mean by use standard video files? I am not having any issues with my other AE files however something in the file is causing this error and I need to figure this out in order to finish my project with out started from scratch.

Maybe you can look at the file? 12_BTIS_FinalProject.zip - Google Drive

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LEGEND ,
Jun 13, 2017 Jun 13, 2017

For persistent causes of this issue, today's bug fix update should solve it.

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Community Beginner ,
May 09, 2020 May 09, 2020

Yes, this issue has been resolved. Thank you!

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Explorer ,
Sep 26, 2018 Sep 26, 2018

I tried all of the advice online, and nothing worked for me. I was using the puppet tool on photoshop assets, as soon as I changed the puppet engine from Advanced to Legacy, my content reappeared in the preview window, and I was able to Ram Preview like normal. If this is happening in your comp, make sure to change the puppet engine on all your layers that are using it.

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New Here ,
Oct 13, 2021 Oct 13, 2021

Sorry about the late suggestion ;).

I started having the same issue near the end of a project and discovered a comp with puppeting inside.

What I had done is switch on Continously Rasterise, once I switched it off the preview started working again.

 

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Guest
Nov 30, 2021 Nov 30, 2021

This finally solveded the issue for me too. Thank you for posting this. 

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