AFTER EFFECTS "ERROR: CACHED PREVIEW NEEDS 2 OR MORE FRAMES FOR PLAYBACK". PLEASE HELP!!

Community Beginner ,
Jan 21, 2017 Jan 21, 2017

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I am having a problem with after effects where im getting the error message that says "ERROR: CACHED PREVIEW NEEDS 2 OR MORE FRAMES FOR PLAYBACK". Ineed to track something and whatever i do i keep getting this message. Please help!!

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Explorer , Sep 26, 2018 Sep 26, 2018

I tried all of the advice online, and nothing worked for me. I was using the puppet tool on photoshop assets, as soon as I changed the puppet engine from Advanced to Legacy, my content reappeared in the preview window, and I was able to Ram Preview like normal. If this is happening in your comp, make sure to change the puppet engine on all your layers that are using it.

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LEGEND ,
Jan 21, 2017 Jan 21, 2017

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exact Ae versions?

exact Os numbers?

try these two basic scenarios?

1. make sure your work area is not accidentally only one frame long

2. purge all memory: edit->purge->all memory and disk cache

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Participant ,
Dec 08, 2021 Dec 08, 2021

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thanks man... that was exactly it. So weird.

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New Here ,
Feb 10, 2022 Feb 10, 2022

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LATEST

Спасибо! Только это помогло

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi JoshuaR,

Did you ever get this solved? Which issue was it? Please let us know, so we can make sure that you're OK, and—for the edification of others.

Thanks,

Kevin

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Community Beginner ,
Mar 26, 2017 Mar 26, 2017

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I have tried everything to fix this same issue! need help have a major deadline....anyone luck on this

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Adobe Employee ,
Mar 27, 2017 Mar 27, 2017

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Hi coreyscreative,

Sorry for this issue. What kind of footage are you working with?

Thanks,

Kevin

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Community Beginner ,
Mar 29, 2017 Mar 29, 2017

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Kevin-Monahan ,

This is driving me INSANE. I can't even think about starting this project over from scratch. All of the footage is is comprised of Photoshop/illustrator artwork and a simple Audio clip. This is the actual project I am recreating for class

Be the Ice Sculptor on Vimeo

I have literally tried EVERYTHING, every trick on the internet NO LUCK. Most people I have spoke said that they have never seen this issue last for this long.

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Adobe Employee ,
Mar 29, 2017 Mar 29, 2017

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Hi coreyscreative,

Something in these files seems to be tripping the system up. What happens if you use standard video files?

Thanks,
Kevin

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New Here ,
Apr 02, 2017 Apr 02, 2017

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Kevin-Monahan,

I am not sure what you mean by use standard video files? I am not having any issues with my other AE files however something in the file is causing this error and I need to figure this out in order to finish my project with out started from scratch.

Maybe you can look at the file? 12_BTIS_FinalProject.zip - Google Drive

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Adobe Community Professional ,
Jun 13, 2017 Jun 13, 2017

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For persistent causes of this issue, today's bug fix update should solve it.

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Community Beginner ,
May 09, 2020 May 09, 2020

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Yes, this issue has been resolved. Thank you!

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Explorer ,
Sep 26, 2018 Sep 26, 2018

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I tried all of the advice online, and nothing worked for me. I was using the puppet tool on photoshop assets, as soon as I changed the puppet engine from Advanced to Legacy, my content reappeared in the preview window, and I was able to Ram Preview like normal. If this is happening in your comp, make sure to change the puppet engine on all your layers that are using it.

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New Here ,
Oct 13, 2021 Oct 13, 2021

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Sorry about the late suggestion ;).

I started having the same issue near the end of a project and discovered a comp with puppeting inside.

What I had done is switch on Continously Rasterise, once I switched it off the preview started working again.

 

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Guest
Nov 30, 2021 Nov 30, 2021

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This finally solveded the issue for me too. Thank you for posting this. 

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