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After Effects Stops Responing with importing from download

New Here ,
Feb 22, 2023 Feb 22, 2023

Hello!, I am here to ask how do I fix my AE crashing when I attempt to open my download folder on the import panel, it does not happen in other syetem storage area only downloads. No system crashes and I was using AE 2022 version when this happened I tired a different version of AE 2020 version, but the same problem.

Screenshot 2023-02-22 230922.png

image3.png

CPU: AMD Ryzen 5 3500U

Memory: 16GB

GPU: 1050 GTX

TOPICS
Crash , Error or problem , Freeze or hang , How to , Import and export
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Community Expert ,
Feb 22, 2023 Feb 22, 2023

Is the Downloads folder on the system drive?

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Feb 23, 2023 Feb 23, 2023

Yes this is internal sdd that came with the laptop there is only one that and capacity is 240 GB it has 50GB left

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Community Expert ,
Feb 23, 2023 Feb 23, 2023
LATEST
quote

 capacity is 240 GB it has 50GB left


By @Nightcore285452265820

 

That is likely the issue.

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

Would you also check the permission of the folder? Can everyone get access to the folder? You set it as a limited access?

 

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New Here ,
Feb 23, 2023 Feb 23, 2023

Could I ask how I would check that?

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